Sean Mccurdy Email & Phone Number

New Holland, Pennsylvania, United States

New Holland, Pa. 17557

Providing excellent customer service by responding to customer, dealer, and 3rd party verbal and written inquiries via first call resolution with timely, accurate, and consistent responses to customer account or dealer general inquiries. Answering incoming calls and responding to written requests in the call center while meeting customer service level targets and providing guidance and first call resolution. Reviewing, researching, performing calculations and responding to customer email inquiries, dealer and third party requests. Negotiating, approving and initiating financial changes and other account maintenance requests. Working within established guidelines for the handling of Non-Public Personal Information and appropriate Delegation of Authority levels and within the framework of established procedures, workflows and approval authorities to ensure compliance with federal, state, and local requirements as well as the parameters for risk management to minimize loss to the company.

Lancaster, Pennsylvania

Project manager and service liaison between customer, sales, and multiple production platforms. Advocate on behalf of the client with a proactive, collaborative approach to all departments and the production team. Experience and knowledge, including that of XBRL, to provide advisory and consultant services to clients to provide direction in meeting their project needs and goals to achieve and meet all regulatory requirements of the client. Plan and coordinates the production of client documents, electronic filings and print jobs in order to achieve the objectives of the service agreement in compliance of customer expectations, company policy, and profit and quality requirements. Apply a understanding of customer’s business needs in building solid customer relationships, monitoring customer satisfaction, and providing consulting in conjunction with sales. Have a primary responsibility for all steps of service delivery, including Composition and Manufacturing through final disposition of the customer productEngage customers to gather job requirements and translate customer requirements in to detailed workflow instructions and oversee workflow across multiple departments such as Composition, Desktop, Prepress, Manufacturing & Shipping.Engage clients in Filing, Print, Word Processing and XBRL to provide them with the best possible experience.Responsible for researching and compiling all required data elements needed to prepare the appropriate electronic filing and/or composition of SEC EDGAR filings, prospectuses, annual reports and other financial compliance documents.Provide quality review for other Account Specialists to ensure all information is accounted for and accurate before commencement of composition, print orders or filing of online EDGAR filings. Confer with customers and/or customers legal counsel throughout Composition to keep them informed of the status of jobs, solicit additional information needed for current jobs and coordinate changes.

Mountville Pa

The Specialized Contract Administrator in the Finance Department is responsible for the day-to-day processing of orders in the Accounts Receivable sub-ledger for Clipper Magazine and its related divisions. The Specialized Contract Administrator is also responsible for supporting contract management and billing. Order creation for certain conventional and monthly sales agreements within accounts receivable sub-ledger. Order creation for all make good, My New Home, Loyalty, Menu Company, National, Call tracking, Online, Trade and other special sales agreements within accounts receiveable sub-ledger. Billing of completed jobs for Menu Company, certain online advertising, My New Home and National sales. Support conversion of contracts to electronic form and filing of original documentsCommunication of daily, weekly and monthly reports as needed. Strong attention to detail, ability to work in a time sensitive environment. The ability to work independently and also in a team environment and adapt to a quickly changing environment. Have a Strong Windows based computer skills (Excel, Outlook, Word, Internet Explorer). With the ability to communicate clearly, handle multiple tasks as well as prioritization of those tasks, and meet daily deadlines.

Lancaster, Pennsylvania

Achieve optimal performance from employees by communicating and role modeling job duties and customers service. Maintain financials to include cash controls/procedures; full responsibility of the business. Apply cost balancing knowledge in all daily operations. Actively participate in the selection, orientation and training of associates. Stay well informed and aware of staffing needs while anticipating future needs. Oversee dining room, kitchen and catering functions to provide our guest with an impressive and memorable dining experience. Maintain food presentation, restaurant cleanliness, lighting and background music as well as overall appearance of interior and exterior of the restaurant. Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. Consistently monitor that all employees are following company protocol and guidelines. Lead all aspects of a Fuddruckers restaurant including hiring, training, coaching, and developmentEnsure the safety of Guests and Associates through training and execution of food safety and restaurant safety standards and guidelinesLead all Guest components of a Fuddruckers restaurant including excellent food quality, guest service, associate friendliness, and restaurant cleanliness through the team using proven systems and routines.Lead all financial areas of a Fuddruckers restaurant including sales growth, cost management, and profit growth.Apply thorough knowledge of all policies, procedures and practices utilized within unit managedSeek information regarding trends affecting food service industry.

Bachelor Of Arts, Fine/Studio Arts, General

High School Diploma