Sean Mcdonald Email and Phone Number
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I help large enterprises to become digital brands and digital organizations. I work with executives in marketing, corporate communications, and customer service departments. Each of these departments are interested in how to apply digital strategies to: - Improve the customer experience- Attract and retain customers- Establish a digital acumen expected by their customersMy career spans 20 years and includes: serving honorably as an officer in the US Navy, an executive in Fortune 50 (Dell Inc.), starting/growing a small consulting business (Ant's Eye View), and leader in building digital competency in Big 4 professional services firm (PwC). I have a rare combination of leadership roles in Marketing, Customer Service, and Corporate Communications/PR. Key experiences I bring to my clients include:- Social Media- Online Communities- Digital Marketing- Product Marketing- Brand Marketing- Business transformation- Customer Experience Strategy- Customer Service operations- Analysis/Problem Solving- Executive Communication
Texas Mccombs School Of Business
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Founder And Ceo8 Days Llc Jul 2023 - PresentI work with individuals and companies as an independent advisor/coach to discover and align on new growth opportunities. Often, executives in a company know what to do but don't see the path to get there. I build the path via research, strategy, goal setting, and internal alignment. The outcomes of my work are increased revenues and margins and increased valuation (multiples) for businesses poised for sale.
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LecturerTexas Mccombs School Of Business Jan 2023 - PresentAustin, Tx, UsTeaching Marketing core courses and electives to undergrad and MBA students -
Guest LecturerTexas Mccombs School Of Business Sep 2007 - Jan 2023Austin, Tx, UsServe as guest lecturer in the undergrad and graduate Marketing electives. Topics include: - Customer Service is your the NEW Marketing- Digital business transformation- Finding your brand voice by listening to your customers -
Associate ProfessorMoody College Of Communication Jan 2023 - PresentAustin, Tx, UsI design and deliver Advertising and PR courses to undergrads and graduate students. -
PartnerPwc Jul 2015 - Jun 2023GbProviding digital strategies and implementation for large enterprises. Key focus areas include: Marketing - strategies for customer acquisition improvementsEmployee and Culture- Design for activating employee voice and participation in your strategic programs (ESG, Retention, Hybrid Work models)Digital Care - using digital technologies and engagement models to improve customer service and drive improve financial and operational metrics. Analytics - building analytical acumen for clients to make real-time, informed commerce decisions Communities - unlocking value by establishing responsible online engagement to attract and retain customers and employeesSocial Listening - mining the online expressions about your brand, your products and your competitors to inform your marketing promotions or your customer service operation -
Managing Director, Digital ServicesPwc Sep 2012 - Jun 2015GbProviding digital strategies and implementation for large enterprises. Key focus areas include: Digital Marketing - strategies for customer acquisition improvementsDigital Care - using digital technologies and engagement models to improve customer service and drive improve economicsDigital Analytics - building analytical acumen for clients to make real-time, informed commerce decisionsDigital Communities - unlocking value by establishing responsible online engagement to attract and retain customers and employeesSocial Listening - mining the online expressions about your brand, your products and your competitors to inform your marketing promotions or your customer service operation -
Svp And Colony MasterAnt’S Eye View Apr 2009 - Sep 2012Seattle, Wa, UsAnt’s Eye View is a customer collaboration strategy practice helpinig brands listen and engage with online communities via social media. We are consultants with a better way to operate your business - involve your stakeholders to make your brand, your products/services, and your company the best it can be. Enterprise “Trained and Tested”: 30 years combined experience with proven, on ground execution inside Dell, Lego, and Microsoft. All of the principals held operational roles inside Dell, Microsoft or Lego designing and running online communities and customer engagement models. We are passionate about building relationships between companies and their consumers. In fact, building relationships is the foundation we’ve built our company on. -
Executive Director, Digital And MarketingDell, Inc. Aug 1997 - Apr 2009Round Rock, Texas, UsExecutive Director, Marketing, Social Media and Community, and Customer ServicePlan and operate Dell.com online community operations, including Dell Community Forum, Online Community Outreach.Managed multiple brands totaling $4B annual revenue.Planned product leadership with focus on product cost and quality goals.Led customer service teams to deliver 20% improvement in customer satisfaction metrics. -
Senior ConsultantDeloitte & Touche Jul 1995 - Jul 1997Worldwide, OoManagement Consulting for State and Local Governments. Including process design and software development. -
Lieutenant, Director Of LogisticsU.S. Navy Aug 1986 - May 1993Washington, Dc, UsLeader of 250 person "fedex" operation moving people and equipment in support of US and NATO forces operating in EMEA theatre during Gulf War. Orchestrated process improvement yielding a 250% improvement in logistic flow. Recognized as #1 officer in European command, multiple decorations for creativity, leadership and executional precisionProvided VIP briefs to military leaders, U.S. Congress on logistic operations
Sean Mcdonald Education Details
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Texas Mccombs School Of BusinessEntrepreneurship -
Harvard Business SchoolTeaching With Cases -
Harvard Business School Executive EducationBoard Of Directors -
Us Naval Supply Corps SchoolAnd Related Support Services -
The United States Naval Officer Candidate School -
The University Of Texas At AustinInternational Business -
Earj - Escola Americana Do Rio De JaneiroHigh School Diploma
Frequently Asked Questions about Sean Mcdonald
What company does Sean Mcdonald work for?
Sean Mcdonald works for Texas Mccombs School Of Business
What is Sean Mcdonald's role at the current company?
Sean Mcdonald's current role is Navy Vet. Board Member. Retired PwC Partner. Currently CEO of 8 Days and UT Professor. Helping C level grow business while building winning culture. On a personal note, I am a fan of The Beatles, Batman, and Bourbon..
What is Sean Mcdonald's email address?
Sean Mcdonald's email address is se****@****pwc.com
What is Sean Mcdonald's direct phone number?
Sean Mcdonald's direct phone number is +151298*****
What schools did Sean Mcdonald attend?
Sean Mcdonald attended Texas Mccombs School Of Business, Harvard Business School, Harvard Business School Executive Education, Us Naval Supply Corps School, The United States Naval Officer Candidate School, The University Of Texas At Austin, Earj - Escola Americana Do Rio De Janeiro.
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