Sean Meritt
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Sean Meritt Email & Phone Number

Customer Complaints and Consumer Duty Manager at C. Hoare & Co.
Location: Bromley, England, United Kingdom 4 work roles 2 schools
1 work email found @financial-ombudsman.org.uk LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@financial-ombudsman.org.uk
LinkedIn Profile matched
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Current company
Role
Customer Complaints and Consumer Duty Manager
Location
Bromley, England, United Kingdom
Company size

Who is Sean Meritt? Overview

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Quick answer

Sean Meritt is listed as Customer Complaints and Consumer Duty Manager at C. Hoare & Co., a company with 579 employees, based in Bromley, England, United Kingdom. AeroLeads shows a work email signal at financial-ombudsman.org.uk and a matched LinkedIn profile for Sean Meritt.

Sean Meritt previously worked as Complaint Manager at C. Hoare & Co. and Team Manager at Financial Ombudsman Service. Sean Meritt holds Bachelor'S Degree, Engineering, 2:2 Equivalent from University Of Oxford.

Company email context

Email format at C. Hoare & Co.

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{first}.{last}@financial-ombudsman.org.uk
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AeroLeads found 1 current-domain work email signal for Sean Meritt. Compare company email patterns before reaching out.

Profile bio

About Sean Meritt

Highly capable manager with a demonstrated history of working in the financial services industry including dispute resolution, consumer contact and complaint handling. A skilled leader excelling in relationship building at a senior level, strategic planning and business analysis. Proven track record of developing management information within the regulated financial sector. Strong and proactive professional with a Bachelor's degree in engineering from University of Oxford. Extensively qualified and experienced as a project/programme manager (including Agile and Waterfall methodologies). Studied the Chartered Institute of Management Accountants certificate in business accounting to further develop professional skill set. Keen interest and experience in the use of data and analytics to make better business decisions, improve processes and create effective policy frameworks.

Listed skills include General Insurance, Financial Regulation, Mediation, Microsoft Excel, and 2 others.

Current workplace

Sean Meritt's current company

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C. Hoare & Co.
C. Hoare & Co.
Customer Complaints and Consumer Duty Manager
England, United Kingdom
Employees
579
AeroLeads page
4 roles

Sean Meritt work experience

A career timeline built from the work history available for this profile.

Customer Complaints And Consumer Duty Manager

England, United Kingdom

Complaint Manager

Current

Fleet Street, England, United Kingdom

Leading the complaints function for an exclusive private bank dealing with UHNW customers with complex financial needs. Delivering management information on complaints and customer experience to C-level colleagues on a regular basis. Well versed in the requirements of the FCA's new Consumer Duty including leading on the delivery of this into the bank's.

Oct 2022 - Present

Team Manager

Canary Wharf, London

Appraised as a top 10% performer in all of the last four financial years. Day-to-day responsibilities included line management of up to 12 adjudicators specialising in the resolution of financial complaints. Delivered coaching and mentoring to ensure excellent quality of customer service and performance provided by the team. Including managing team as part.

Mar 2015 - Jul 2021

Adjudicator

Canary Wharf, London

Resolving customer complaints made against regulated financial institutions. Requiring a strong knowledge of FCA handbook to determine technical aspects of cases. Delivering answers to complex complaints both verbally and in writing showing excellent communication skills. Consistently demonstrated outstanding customer service in contact centre and case.

Jan 2012 - Mar 2015
Team & coworkers

Colleagues at C. Hoare & Co.

Other employees you can reach at hoaresbank.co.uk. View company contacts for 579 employees →

2 education records

Sean Meritt education

Bachelor'S Degree, Engineering, 2:2 Equivalent

Activities and Societies: Member of Oxford University Conservative Association debating society. Secretary of the university darts club.

Secondary School, A-A*

St Olaves Grammar School

Activities and Societies: Rugby, hockey and cricket teams.4 A-levels - Grade A: Double Mathematics, Physics an Economics 10 GCSEs - 5.

FAQ

Frequently asked questions about Sean Meritt

Quick answers generated from the profile data available on this page.

What company does Sean Meritt work for?

Sean Meritt works for C. Hoare & Co..

What is Sean Meritt's role at C. Hoare & Co.?

Sean Meritt is listed as Customer Complaints and Consumer Duty Manager at C. Hoare & Co..

What is Sean Meritt's email address?

AeroLeads has found 1 work email signal at @financial-ombudsman.org.uk for Sean Meritt at C. Hoare & Co..

Where is Sean Meritt based?

Sean Meritt is based in Bromley, England, United Kingdom while working with C. Hoare & Co..

What companies has Sean Meritt worked for?

Sean Meritt has worked for C. Hoare & Co. and Financial Ombudsman Service.

Who are Sean Meritt's colleagues at C. Hoare & Co.?

Sean Meritt's colleagues at C. Hoare & Co. include Rennie Hoare, Steven Baxendale, Hamish Mcalister, John Peter Archer, and Kelly Robertson.

How can I contact Sean Meritt?

You can use AeroLeads to view verified contact signals for Sean Meritt at C. Hoare & Co., including work email, phone, and LinkedIn data when available.

What schools did Sean Meritt attend?

Sean Meritt holds Bachelor'S Degree, Engineering, 2:2 Equivalent from University Of Oxford.

What skills is Sean Meritt known for?

Sean Meritt is listed with skills including General Insurance, Financial Regulation, Mediation, Microsoft Excel, Project Management, and Technical Writing.

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