Maintained online presence of department with live Twitter updates and photography for spring sports. Developed writing skills with coverage of Men’s & Women’s basketball as well as baseball. Supported SID team with live scoring, music and public address announcing for basketball and baseball. Assisted with game-day set-up and breakdown as well as communication with officials and coaches.Helped facilitate post-game PacWest press conferences with coaches and players.

Assist with planning and execution for 2013 Vic Rowen Gator Golf Classic and Spring 2014 Bocce Ball Classic.Manage donation solicitation, gift processing and donor acknowledgement for Gator Golf Classic.Prospect and process almost $7,500 worth of donations and memorabilia for the tournament.Assist with compliance documentation for women’s volleyball, wrestling, men’s & women’s soccer, as well as cross country and men’s and women’s basketball.Assist in creation, editing & testing of new website navigation for SFStateGators.com with SIDHelp

Assisted with daily deposits and revenue reconciliation using Paciolan and Cal Advancement Data System.Assisted with customer service and game day management for Cal Baseball during 2012-13 season.Tracked over 90K in revenue for various ticketed sports throughout 2012-13 athletic year.Compiled information needed to appropriately contest all chargebacks from Merchant Services.

I assist students with all forms of the writing process, including brainstorming, structuring, editing, proofreading and finalizing their essays. Continually survey best practices for student engagement.

Managed logistics for game day media communications as well as various recruiting camps including booths, staffing and registration.Utilized social media metrics to increase fan participation by almost 30% over previous year.Supported men’s basketball program in execution of weekend clinics, fanfests, and alumni events throughout the school year.

Led guided tours to groups of prospective students and family members.Fielded questions concerning class sizes, scholarships, academic programs, dining programs and other aspects of school programs.Directed students to classrooms regarding academic majors and programs.Helped to set up tables, balloons, and beautify campus in preparation for preview day.

- Designed a comprehensive marketing plan for MLS soccer team New York Red Bulls with two-fold objectives:1. Increase fan experience and attendance at home games2. Increase customer experience and attendence at New York Red Bulls soccer academy

- Designed a comprehensive plan for MLS soccer team San Jose Earthquakes with following objectives:1. Utilization of internal and external reward systems to increase sales productivity among sales team.2. Determination of effectiveness of CRM system in encouraging sales productivity.3. Demonstrate benefits of employee empowerment, increased sense of autonomy and self-concept on sales productivity.4. Implementation of techniques to measure sales and to gauge correlation between employee disposition and customer satisfaction.Overarching goal was to assess group motivation and how it related to individual performance, drawing from psychological literature to support findings