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Sean Hand is listed as Professional Services Leader | Implementation, Project/Program Management, and Advanced Training Expert at Iris® Powered by Generali, based in Monrovia, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Sean Hand.
Sean Hand previously worked as Client Onboarding Manager at Iris® Powered By Generali and Sr. Manager of Implementation at Drfirst, Inc.. Sean Hand holds Bachelor'S Degree, Political Science And Government from Mount St. Mary'S University.
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Committed, tenacious, and goal oriented leader seeking a new role within the Professional Services and Core Business Operations arena. A proven performer ready for the opportunity to join a growth company with a innovative and collaborative culture. I lead by example and excel at developing my team. Continuous learner who exceeds goals and will make significant contributions to your business.
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United States
-Lead all elements of the Client Onboarding and Project Management Process. -This includes building out the Onboarding process for all clients and working across all departments to successfully implement all new/existing clients. -Deploying strong technical knowledge of APIs and interfaces, to accommodate Client needs and business desires.-Building and.
Washington D.C. Metro Area
- Managed two client facing professional service teams consisting of 15 specialists who were responsible for implementing 150+ client projects/month, which included executing complete project plans, training, and providing on-going end user support.- Developed certification standards for internal and external trainers of all nine proprietary products and.
Rockville, Maryland
- Conducted market research in order to design of growth programs dedicated to drive engagement and increase new customer adoption and growth.- Tracked program execution, results and ROI.
Washington D.C. Metro Area
- Developed trainers and go-live support team, created training documents and videos for customers on all products offered and developed a feedback protocol to analyze the successes and areas of improvement for various training sessions.- Created project plans and tracking tools for all steps needed to implement new customers. Pioneered and created.
- Collaborated with executives, medical directors, supervising physicians, and managers to introduce electronic prescribing, configure the application and train doctors and their staff on how to effectively utilize our software.- Responsible for analyzing and designing workflow for the software in various medical environments, such as hospitals.
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Sean Hand works for Iris® Powered by Generali.
Sean Hand is listed as Professional Services Leader | Implementation, Project/Program Management, and Advanced Training Expert at Iris® Powered by Generali.
Sean Hand is based in Monrovia, Maryland, United States while working with Iris® Powered by Generali.
Sean Hand has worked for Iris® Powered By Generali and Drfirst, Inc..
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Sean Hand holds Bachelor'S Degree, Political Science And Government from Mount St. Mary'S University.
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