https://www.colsonfellows.org/

Tax-Exempt Financial Growth and Protection Strategieshttps://agents.worldfinancialgroup.com/Sean-Mcmahon-98GRJ

Service Leader, Small Group Lead, Audio/Visual support for the CornerstoneSF Children's Ministry space, 0-12 year oldshttps://www.cornerstonesf.org

https://live.cornerstonesf.org/

https://www.seanmmcmahon.com

Thrive is a leading provider of NextGen managed services designed to drive business outcomes through application enablement and optimization. The company’s Thrive5 Methodology utilizes a unique combination of its Application Performance Platform and strategic services to ensure each business application takes advantage of technology that enables peak performance, scale, and the highest level of security.

UnitedHealth Group / Optum onsite at John Muir Health

UCSF. Position ended due to COVID-19

Managed Servicer Provider support. Kaseya RMM, Addigy, Connectwise Manage ticketing system, Confluence documentation, Ubiquiti routers, firewalls, and switches. ESET antivirus, O365.Provide onsite coverage and remote support.

5998 rides given, 5.00 Rating."Kind person""Good guy""Considerate"“Timely; plus, a phone charger!”“Thanks for a pleasant ride"“Sean was very accommodating driving me around with my broken ankle. Thank you, SEAN!”“He was a smooth driver and he was pleasant to talk to.”“Safe ride. Thanks.”“Sean was a great driver and remained very calm although there was insane traffic on the bay bridge and I needed to get to SFO for a flight. He kept trying to minimize the time on my trip by looking into alternate route. In the end, he got me to sfo safely and just in time. Thank you, Sean.”“Thank you for taking care of my mom”“Very kind !!!”“Sean was so very friendly and made us feel quite at ease”“Awesome individual”“Thanks for dealing with that crazy New Yorker”“Helped navigate a detour around a fallen tree. Great service”

-Perform onsite Network Health Checks, Onboarding Assessments, and onsite and remote troubleshooting and support for Managed Services Provider clients on Mac and Windows OS. Apple, Cisco, Meraki, Dell, and Sophos hardware. Remote support via Allworx VOIP, Connectwise Control, Continuum Remote Monitoring & Management and Webroot SecureAnywhere security software.-Drive improved timekeeping and ticket tracking by field technicians using Connectwise Manage, providing best practices example to current technicians.-Lead documentation improvement effort on IT Glue platform. Consistently the top performer in client documentation metrics.

Completed Cybersecurity Risk Management Certificate August, 2016.Obtained Certified Cloud Risk Management Professional (CCRMP) certification January, 2018.Completed Cybersecurity MBA May, 2018, 3.61 GPA.Demonstrate the relevance of enterprise-wide management functions for meeting cybersecurity management challenges. Develop and demonstrate professional communication skills and tools to address risk and incident management needs. Demonstrate collaborative competencies with diverse populations in multiple settings for addressing cybersecurity management challenges. Demonstrate the ability to analyze information through comprehensive secondary research to solve cybersecurity management problems. Demonstrate competence in using analytical tools and applications to develop analyses and solutions in support of cybersecurity management requirements. Compile, analyze, and assess the applicability of best practices in addressing information security issues relevant to the cybersecurity community. Integrate principles and techniques of risk analysis, project planning and change management in the development of information security strategies.

Serves as the first responder for IT service requests and incidents within Campus Shared Services. Provides consultation, training, instruction, trouble-shooting, and problem-solving to campus users via phone and email. Serves as the primary client contact to report ticket statuses.Position has direct impact with departments that submit requests. Applies IT policies and procedures to support a variety of clients.• Apply business/technical support concepts to provide business application support to clients over the phone or via email. Assist with the design, development, analysis, maintenance, and documentation of customized computer applications.• Open, close and manage trouble tickets; register all requests through ticket tracking tools (FootPrints, Service Now) owns the communication of ticket status to clients by interacting with other CSS IT resources. Escalates requests to appropriate CSS resources with required information for efficient transition; identifies and escalates out of scope tickets to supervisor or appropriate person; ensures tickets are properly closed and resolution details are clearly documented and communicated to users.• Install and test software packages requiring standard techniques; code, test and debug routine applications; perform routine systems analyses; install, configure and maintain computing tools; provides preventative maintenance and upgrades; provides file sharing assistance.• Provides input to Knowledge Base articles, system redesign or development efforts based on user needs. Keep current with developments in the computing field by reading journals and technical magazines, contacting colleagues and attending conferences and seminars.

The Computer Resource Specialist II position serves as a technical support specialist for various desktop systems in the division of Student Affairs. Under minimal supervision, the CRS II provides network, software, hardware, website, system requirements gathering, and quality assurance support for systems and staff. In support of systems, the CRS II deploys, tests and maintains system security and policies for the staff. The CRS II also collaborates with the supervisor to assist in the development of online applications and systems that streamline the division's operations and support the needs of staff and its student constituents.The CRS II tests, maintains, and troubleshoots the data backup system and works with the appropriate campus resources to resolve problems as encountered. The CRS II consults with supervisor and staff to implement new rules, requirements, security policies and procedures as needed.The position is responsible for a wide range of user-support functions. This includes responding to system support desk trouble tickets and issues on a daily basis; developing documentation and materials as appropriate; providing high level Web site support; and assisting in live demonstrations tailored to staff and/or students.My support was focused on the Office of Undergraduate Admissions and Financial Aid departments within SAIT.At Admissions I supported applications such as Skype, GoToMeeting, Cisco VPN, RDP, the UCOP database, WebNow, and the OUAE Admission application.Some of the unique softwares I supported in Financial Aid were ProSam, ImageNow, EdConnect and EDExpress from the US Department of Education, Perkins Loan software from ACS, secure FTP connections to UCOP, and MyFinAid.

Specializing in Cybersecurity Risk Management - relative to the guidance set forth by NIST - Description follows:

- Analyze Non-NSS and NSS control selection
- Develop a System Security Plan (SSP)
- Complete system registration process
- Develop a security controls traceability matrix (SCTM)
- Analyze information types and determine system categorization
- Compare and contrast the relationship between Certified Authorization Professional (CAP) domains and the NIST RMF

- Analyze and develop a plan to assess security controls (SAP)
- Understand the basic operation of the commercial scanning tool Nessus
- Complete a Security Assessment Report (SAR)
- Recommend remediation options
- Develop an Authorization Package (AP)
- Analyze the assessment of risk and the authorization decision
- Determine the impact of system changes and apply the continuous monitoring strategy
- Apply secondary research to cybersecurity challenges
- Apply knowledge of the role of security assessment and the Security Control Assessor in the information security continuous monitoring (ISCM) process

www.kwtf.netKWTF is an internet and FM community radio station in the Bodega Bay/Santa Rosa area of California, broadcasting at 88.1 FM, and on the web at www.kwtf.netWith the help of non-profit Common Frequency, I organized and submitted application materials for this new FM broadcast station to the FCC, and funded the engineering survey conducted by Brown Broadcast Services.

Responsible for providing technical assistance and support to students and faculty who used technology in all academic computing environments on the SF campus and ensured the proper function of computing devices in these environments.-Provided direct user support and troubleshooting to faculty and students on the use of desktop and portable hardware, peripherals, computer systems and software in all academic computing environments on the San Francisco campus-Installation, configuration, deployment, and maintenance of hardware devices, such as lab workstations, printers and other related computing hardware-Troubleshooting of a wide range of application and hardware issues as needed to support the academic curriculum-Worked with the User Support Manager to hire, train, and manage a team of student lab workers-Implemented and enforced lab computing policies and procedures as needed-Provided needs assessment and recommendations for the configuration and setup of academic computing facilities-Maintained a high level of organization and cleanliness within the computer labs and other academic computing facilities-Updated and maintained technical support documentation-Served as instructional resource to reinforce classroom instruction, including the creation of instructional materials as supplemental resources to students and faculty-Conducted campus technology orientations for students and faculty-Maintained professional knowledge of technological trends in the arts through research, training, and attending higher education computing seminars-Collaborated with other members of Educational Technology Services to provide an information technology environment that met the needs of faculty, staff, and students

-Supervised in-house and third-party audio engineering and recording projects, including live ISDN remote connections and audio mastering-Facilitated studio for artists such as Bonnie Raitt and Zion I, Pandora founder Tim Westergren, and computer security journalist Kim Zetter-Maintained Production Studio, Master Control Room, Edit Booth and Webcast rooms-Performed audio/video hardware and software troubleshooting-Staged event audio/video-Conducted staff and intern web training-Supported I.T. Department and Web Team, website design and implementation, and special events-Supervised Tech Department InternsAudio Hardware and Software : Traktor DJ, Serato, Shure microphones, Protools HD, Logitek Mosaic and Artisan Audio console and Logitek audio engine, Meyer Sound monitors

Assisted wiring team with cable and wire installation of Youth Radio's facility at 1701 Broadway as a contractor; building cables, soldering connectors, and labeling wires for a new 4 story multimedia facility.

-Assisted students and faculty with audio/video/web/photo/print media projects -Supervised audio engineering/recording of student & community audio/radio projects-Organized logging and capturing, editing, and DVD authoring of video projects-Staged event audio/video equipment, including video projectors, amplifiers, microphones, and computers-Instructed student and faculty technology tutorials-Administered Moodle Learning Management System-Supervised work/study student workers

Assisted the Digital Theater Co-Coordinators with lab scheduling, equipment check-out, and lab maintenance in a work/study position.

Volunteer for the newsmagazine of the San Francisco Bay Area Indymedia Center. Responsibilities included writing, editing, design, and distribution in a collective, collaborative environment.Adobe InDesign, Photoshop, and Illustrator were used in the creation of this bi-monthly resource, which spanned 21 issues and was distributed throughout the greater San Francisco Bay Area.

In coordination with the Camp Director, supervised the hiring and payroll for a summer camp staff of 200+ employees for the Recreational Sports Department's Strawberry Canyon Summer Camps.

Video Game Tester at LucasFilm, Office Admin at Marin General Hospital, various roles

Organized blueprints for LBNL Nanotechnology construction site, various roles

Processed and filed permissions for copyrighted works used in academic "readers" using Filemaker Pro software.

Supported Camp Director, office point of contact on phone and radio, administrative duties, organization

Summer Camp Counselor in Training for Blue Camp 8-11 year olds, May-August