Vyblee is the world's premier Social Commerce Market Place that connects reputable food brands with hospitality, retail and fitness companies. Achievements as Vyblee's fractional CRO-Created a robust go-to-market strategy that delivers strong value for both sides of our marketplace.-Implemented wining strategies that secured partnerships with grocery leaders, large restaurant and key hotel brands.-Deployed modern SaaS tools to improve workflow and gain efficiencies- Saved cost on optimization all sales operations, customer engagement and success initiatives- Developed remarkable customer journeys that shorten cycles and accelerate growth- Grew the company by 410% within 6 months

Lead the Customer Success and CX at Kitchen United. Delivering compelling value to our customers by providing world-class success strategies and growth execution.• Build and grew the Customer Success and Experience department • Design and deploy success frameworks that grow customer revenue• Reduce churn by delivering top tier solutions for customers to adopt• Improve Customer Buyer Journey Touchpoint with design thinking and continual innovation• Leverage anticipatory strategic thinking to gain market position• Launch Innovative solutions to mitigate customer gaps• Improve the employee experience by alleviating internal business friction • Deliver strong shareholder value by creating stellar market differentiation for Kitchen United

Led digital innovation for commerce applications, voice of the customer (VoC) programs and all digital experiences. Formed world class teams (Ecommerce specialist, marketers, engineers and BI / data experts). Reported directly to CEO.• Recruited by CEO to help transform the business by leading the digital experience department. • Transformed the business by reducing business complexity by 40% in the first year and significantly elevating the shopping experience.• Drove digital transformation of multimillion-dollar shopping platform by modernizing legacy commerce systems with Adobe Magento and Digital Experience Platform capabilities.• Shortened the customer onboarding process by 60%, transforming siloes and costly processes into a unified modern experience, resulting in faster customer acquisition with increased loyalty.• Created customer journey maps that translated into 12% more sales, reduced friction by 80% and delivered customer “wow” moments.• Leveraged BI, customer data and market insights to reduce cost-to-serve, target cost inefficiencies, accelerate ease of buying and uncover new market opportunities.• Improved NPS and eNPS by building and effectively managing voice of the customer (VoC) programs.• Developed and initiated 5-year corporate roadmap to move from legacy systems to a robust omnichannel B2B customer ecosystem.• Evolved corporate culture to adopt an “anticipatory solutions” mindset to proactively meet customer needs and future-proof efforts.• Led top-tier vendors (SAP, Adobe, Qualtrics, Microsoft) in aggregating best-of-breed solutions.• Built Customer Advisory Board (CAB) practice.

Propelled growth of West Coast territory for Workstate’s digital consulting solutions and services. Built and led team of “customer first” professionals (combination of business development, engineering and client services). Reported directly to CEO.• Acquired $3M in new business via CX management consulting followed by solution implementations.• Created journey maps that empowered customer self-service, reduced cost-to-serve, streamlined touch-points and decreased business friction.• Deployed world-class DXPs such as Sitecore, Adobe, Liferay and Drupal. Deliver omnichannel customer experiences, which increased sales, modernized business processes and reduced complexity.• Served as keynote speaker and host of Workstate’s exclusive “Executive Luncheons” - invite-only events where emerging trends, competitive insights and business CX strategies were provided to C-level executives.

* Successfully drive business growth by aligning Enterprises challenges with expert technology professional services. * Lead the growth initiatives for West Coast territory. * Trusted technical advisor, partnering with organizations to challenge the status quo. Growth demands new thinking. * Leverage emerging tech paradigms for my clients to lead their industries. * Provision and build tech teams with the right skillset to solve any enterprise challenges. * Communicate executive value with transparency and complete authenticity. If your company uses electrons to do business, my team can write optimal code for it. Workstate is home to the 1% of tech professionals who want to achieve spectacular results for their customers.

Senior leader that built and lead the sales efforts for 2 startups in LA. Client 1: Metriqe Solutions offers IT Shared Services within the Hospitality sector. Worked directly with the CEO. Responsible for the sales strategy, processes, SaaS tools, and optimizing our Go-to-Market Strategy. Facilitating sale opportunities with Major Hospitality accounts client portfolios (Hyatt, Marriott, Hilton, Sheraton, and major boutique hotels to drive revenue growth). • Successfully reduced sales cycle times by 67%. (Previously 1-year sale cycle time with no standard structure).• Created our brand and value narrative for each major customer interaction. Increasing sales adoption by 26%.• Built trust and authority by expertly using Modern Social Selling activities and Methodology. • Engineered “Total Command” of the Buyer Journey through client value creation, case studies, content strategy, Inbound/Outbound strategies, and key partnerships. Increased Engagement by 434%Client 2: LLS is the #1 Online Wellness Service Marketplace and the only Wholesale E-Commerce Platform of its kind. Major buyers from the Marriot, Hilton and the Four Seasons are empowered via the platform to connect and procure from new and leading wellness brands while discovering emerging products & services. www.livelovespa.com.• Generated $1M in Major Accounts revenue (in 1 year) by developing Sales and SaaS Ecosystem revenue. • Increasing revenue growth by 130%; client adoption rate by 77%, and net new sales by 300% in only 9 months.• Increased sales acceleration by 193% through improved lead nurturing interactions while reducing sales cycles. • Successfully created & implemented Social Selling Strategy for buyer acquisition and client on-boarding.

Black Box is a $1B, publicly traded, technology solution leader. Specializing in large scale Enterprise Communications, Network Data, SaaS, Managed Services, and Infrastructure Solutions. Providing mission-critical applications, dedicated to helping customers build, manage, optimize and secure their IT environment. www.blackbox.comTop producing Sr. Account Executive responsible for hunting, managing and selling best of breed solutions for fortune 1000 companies. • Successfully closed numerous $1,000,000+ deals and secured long term solution contracts exceeding 5 years. Closed over $25-$30 M in new business. • Successfully positioned best of breed Cisco, Avaya, Mitel, NEC and Shoretel solutions and received Advanced Sales Certifications from Cisco, Avaya and Mitel. • Single-handedly grew and developed the Las Vegas territory by nurturing and developing stellar accounts relationships. • Closed fortune 1000 clients such as The Palazzo, The Venetian, Sands Resort, StationCasinos (owners of UFC), Scientific Gaming (Largest gaming manufacturer in the world), Guest Jeans, AIG Insurance and the City of Las Vegas. • Landed a company record breaking Cisco SmartNet deal worth over $2.5M • Surpassed each annual quota by 135% to 211%.