• Supported with the setup of the operation of the BAMCIS Remote Operations Centre (ROC).• Prepared both the business plan and financial plan as well as sales collateral for the business.

• Monitored and managed the performance of the company, with accountability for fleet maintenance, repairs, crew, staff, and chartering of the company's vessels, ensuring the safe carriage, storage, and management of firearms and controlled goods.• Oversaw maritime operations including logistics, procurement, cost control, and compliance.• Orchestrated the merger between MNG and competitor, defined and developed the vision, mission, and strategy of the company, and identified and implemented cost-saving initiatives post-merger including reducing these by 25% through removing a vessel from the fleet and moving vessel positions to operate with 3 vessels as opposed to 4.• Recruited and provided strategic leadership to vessel crew and staff and ensured that they had the necessary strategies, training and development plans to consistently achieve in line with objectives.• Maintained close working as the point of escalation with flag states, maritime and local authorities. • Managed company logistics including the import/export of spares, visa applications and certification renewal.

• Led operations and compliance teams in the UK and remote UAE operations centre, with overall legal responsibility for the safe carriage, storage and management of firearms and controlled goods.• Monitored and ensured compliance with contractual obligations inclusive of vessel charters, employment contracts and supply agreements.• Recognised as the company representative to the UK Government, local and international law enforcement and maritime agencies and national and international maritime and security NGOs. • Reviewed key figures/trends to identify development opportunities, and implement growth strategies to future-proof the company against potential disruption.• Conducted risk assessment, analysis and oversight of risk controls, incident management and crisis management.

• Achieved promotion from Operations Manager to manage all company operations including manpower exchange, company vessel management and the supply chain.• Recruited a team of Operations Managers and Assistants, established a positive and productive working environment, accommodated the roles and needs of the team to promote a cohesive team-based culture, maximised potential and enhanced performance.• Analysed data and reported at the board level on the performance of the company.• Led external audits by ISO accreditation bodies for the company management systems.• Successfully implemented a new bespoke Enterprise Resource Program software for the management of Operations.

• Led the successful implementation of a new Manpower Exchange Model (MME), supporting a 367% growth of operational days between February 2017 and June 2017.• Reviewed project deliverables to ensure schedules were maintained, meeting quality standards.• Reported to senior management on personnel utilisation, profit & loss, client trends and requirements and progress towards the company’s vision, mission and strategy. • Served as the point of contact for day-to-day client requests and logistical coordination of security personnel.• Reviewed and amended procedures to ensure compliance with company ISO Management systems, local, international and maritime law and client due diligence.

• Provided both administrative and operational support to vessel operations at sea and clients, including the booking and management of transfers between MNG vessels and commercial vessels in the High-Risk Area of the Indian Ocean.• Monitored logistics including tracking weapons, visa and travel bookings and delivery of spares to the operational areas, while continuously complying with the company’s ISO Management Systems, namely ISO 9001 (Quality), ISO 28000 (Supply chain security) and ISO 28007 (Private Maritime Security).

• Provided leadership to all drivers including delivery of driver training and attainment of performance levels.• Analysed current team performance, mapped trends and developed/implemented action plans to improve performance.• Led the change management of the company operating model based on exit interview feedback from departing drivers.