•Skilled with the deployment, management and monitoring of multi-tenant enterprise server, desktop, virtual desktop and mobile end user devices including domain and group policy management•Knowledgeable at Office 365 and Azure configuration and deployment in a customer-focused environment•Proficient at maintaining and troubleshooting enterprise network equipment, printers, Windows and Unix based operating systems•Created and facilitated tactical and strategic operations training for groups of 200 or more personnel, ensuring 100 percent integration, implementation and accuracy•Supervised multiple teams of personnel while providing training, mentorship, and guidance while ensuring that all goals and objectives were completed•Skilled in leadership, instruction, conflict resolution and process improvement•Detail oriented, honest, responsible and dependable•Experienced with training personnel on computer, network, and communication system technologies.•Designed and implemented training for numerous personnel utilizing various tactical military techniques
Listed skills include Military, Intelligence, Training, Leadership, and 16 others.