Working with some of the biggest B2C brands in product design, scale and optimization and remote work methodology and distribution of services. Building up remote teams Responsible for Sales, Payroll, HR as well as E-Learning platform build and development. Proven success in both rapid startups and established international businesses. with creation of KPI's, Revenue and HR responsibility.

Consulting with Discovery Life - at the request of the Discovery LTD South Africa CEO. Working with the divisional COO and CFO to identify strategies to maintain existing clients on book, spanning across complex internal and external stakeholder management to reduce the lapse rate through short-term operational and long-term strategic enhancements

­ Full revenue and budgetary responsibility for $97M in new annual business targets. Sean oversaw a sales volume in excess of 28 000 products per month products from digital lead generation [complex product lines]; Customer service and experience for the over 250 000 client accounts – driving the long-term strategic growth of the Division. ­Second largest channel for the Discovery Group in South Africa, representing direct client acquisition strategy execution | The Discovery Direct Division extends across most product lines of the Discovery product range, contributing between 30% to 50% of all new business acquisition targets.­ Accountable for strategically directing all Sales and associated Back Office Staff and Functions within the Digital Client Acquisition Space – extending across all Discovery Product Lines, including Discovery Bank | Life | Medical Aid | Vitality | Health Insurance | and Car Insurance.­ Directed and motivated a Staff Compliment comprising of various Management Teams and 350 Team Members across the Sales, Customer Service, Policy Acceptance, Contact Centre IT Systems, and Quality Assurance functions; as well as the associated HR Team for the Division.

Enabled the delivery of in excess of 40 000 sales per month, with 64 Managers & 800 Direct Staff across multiple campaigns representing most insurance license categories [for both Client and Company Products].­Working alongside and reporting to the CEO and Chairman of the Board, maintained responsibility for Executive Level oversight of Sales & Customer Service and comprehensive HR & IT Operations within the Sales Division.­ Led strategy development and operational implementation of complex sales activities, directing and motivating a full Sales Staff Compliment , with both Local and International Sales Management Teams [multi-national & across multiple locations].­ Took ownership of all strategies and plans for developing business and guiding achievement of sales / business growth objectives.­ Reported to the Board of Directors on a routine basis, regarding progress as measured against pre-defined objectives.

Customer Campaign Strategy Manager 2007 - 2011 Direct Sales Manager – Mass Market 2005 - 2007 Branch Manager - Broker Contact Centre 2004 - 2005 Team Leader - Direct Sales Teams 2003 - 2004 Financial Advisor (AE) - 2002