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Provided support to clients with mental health and/or substance use issues in home, school, workplace and community settings for several different agencies in my career. Assisted clients with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community. Facilitated relationships & serving as a link between the individuals served, the company, family, guardians, local agencies & the community. Supported the client in the development of various skill building activities, including: daily & community living skills, socialization skills, adaptation skills, & behavior and anger management. Performed Case Management functions of linking & arranging for services and referrals. Worked closely with other clinical/professional staff to maintain communication & providing feedback, standardizing procedures & expediting service implementation.Skill Highlights:- Experience in administrative role reporting directly to upper management- Proficient with CRM software & an aptitude for learning new systems- Ability to understand client needs & negotiate costs and services- Experience overseeing budgets & expenses- Ability to manage multiple projects while seeking new opportunities- Experience developing internal processes & filing systems- Ability to relate technical information to non-technical individuals- Excellent technical & problem-solving skills- Proven experience building on existing relationship & ensuring client satisfaction- Ability to identify growth opportunities for clients before a need- Experience with oversight, staffing, & building relationships with other providers- Maintaining electronic medical records & training staff how to use system in a skilled manner- Experience with data extraction, reporting & analysis tools- Proven track record of meeting goals & receiving positive client feedback

Specializing in graphic design, web design, and event planning. Generated leads and built relationships by nurturing warm prospects and finding potential new sales opportunities. Managed and maintained a pipeline of interested prospects and close sales on companies products and services. Maintained accurate sales records, reports, and other relevant customer information.

The Minority Business Expo was designed to provide a platform for minority business owners to display their products and services and to afford corporate sponsors the opportunity to engage the community. The Expo was also designed to provide a forum for veteran business owners and rising entrepreneurs to exchange ideas and form partnerships to strengthen the community at large.Responsible for making sure all aspects of The Minority Expo coordinate together. Worked with team to develop sponsorship packages, cold call potential vendors, negotiated contracts, and manage the relationship between vendors and sponsors each year.