Enterprise Customer Success Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
Sean M Reed Email & Phone Number
Enterprise Customer Success
at
Postman
1 work email found
@getcensus.com
4 phones found area 805, 831, 415, and 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Enterprise Customer Success
Location
San Luis Obispo, California, United States
Who is Sean M Reed? Overview
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Quick answer
Sean M Reed is listed as Enterprise Customer Success at Postman, based in San Luis Obispo, California, United States. AeroLeads shows a work email signal at getcensus.com, phone signal with area code 805, 831, 415, 800, and a matched LinkedIn profile for Sean M Reed.
Sean M Reed previously worked as Enterprise Customer Success Manager at Postman and Personal goal pursuit at Career Break. Sean M Reed holds Bachelor Of Arts (B.A.), Global Economics, German from University Of California, Santa Cruz.
Company email context
Email format at Postman
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*@getcensus.com
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AeroLeads found 1 current-domain work email signal for Sean M Reed. Compare company email patterns before reaching out.
Profile bio
About Sean M Reed
Senior Customer Success Manager with over 8 years of proven experience managing strategic customers through their growth lifecycles. I love engaging with complex organizations and helping my customers achieve success with technology. I truly believe in a customer-first engagement model that prioritizes relationships, domain-specific expertise, and solving customers' specific pain points. I'm here to build CSM teams, promote long-term efficiency, and mentor within the Customer Success community.What's going on outside my working world? Real estate investing, getting outdoors, traveling the world, and sharing my experiences with friends and family!
Listed skills include Sales, Data Analysis, Marketing, Business Intelligence, and 18 others.
Current workplace
Sean M Reed's current company
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12 roles · 7 years
Sean M Reed work experience
A career timeline built from the work history available for this profile.
Personal Goal Pursuit
Career Break
- Real estate investment, property management, and value-add remodeling in San Diego, CA. In August, I began managing the complete remodel of a 2-unit residential property, in North-County San Diego. The project set a.
- DIY contracting
- Justifying budget expansions
- Advanced HomeDepot knowledge
- Trial/error wiring, plumbing, & painting
Sep 2023 - Jan 2024
Senior Customer Success Manager
- Founding CSM, managing the full customer lifecycle and promoting the composable CDP model (rETL), as an alternative to traditional CDPs.
- Aligned with leadership to build the CS function from the ground up, including the customer handoff process and all communications.
- Deployed Census’s rETL solution for customers, establishing structured DWH connections to 3rd-party apps and APIs.
- Positioned customers for long-term growth with Census, capturing volume-based upsells and product feature expansions.
- Designed scalable ops and enablement for customers’ implementation, business reviews, and subscription renewal.
- Established metrics, reporting, and forecasts from disparate data sources for customer health, retention, and subscriptions,
Jun 2022 - Aug 2023
Strategic Customer Success Manager, Key Accounts
- Strategic Customer Success Manager for US & LATAM, focusing on large-scale deployments of Mixpanel and unlocking revenue growth opportunities.
- Responsible for scoping and delivering Professional Services & Support packages, including analytics consultation, enablement, and up to 24/7 technical support.
- Managed primary champions and multi-threaded customer relationships across data, product, and engineering departments.
- Designed and led multi-tiered customer enablement programs, with individual sessions ranging from ad-hoc 1:1, to 150+ users.
- Guided high-urgency escalations by coordinating internal resources, detailed post-mortem briefings, and product feature prioritization.
- Coordinated involvement with multiple technology and SI partnerships for customer deployments to achieve a holistic analytics solution.
2021 - May 2022
Senior Customer Success Manager, Enterprise Accounts
- Founded an internal enablement program to train post-sales teams worldwide on commercial operations, expansion strategy, and alignment with Customer Success.
- Mentored incoming Customer Success Managers, focusing on technical enablement, visibility, and project planning.
2019 - 2021
~2 yrs
Customer Success Manager
- Led first on-site visits with LATAM customers & partners to assess market viability and presented an market strategy report to Mixpanel leadership.
Jun 2018 - 2019
Customer Success Manager
- Enterprise Customer Success Manager for Global Accounts, focusing on high-visibility security programs & customer relationships.
- Employed the Bugcrowd “crowd” to hack or test against specified customer assets and validated security vulnerabilities, referencing the OWASP Top 10 for triage.
- Communicated best practices, risks, and limitations of bug bounty security testing programs with security engineers and leadership.
- Launched the Gainsight CSM tool to provide reporting, automation, and communications for the Customer Success team.
Apr 2017 - Jun 2018
Solutions Architect
- Designed innovative security programs to test production and staging infrastructure, including APIs, web/mobile apps, IoT, and networks.
- Solutions Architect, Eastern US & EMEA - Onboarding for "bug bounty" and security disclosure programs.
Mar 2017 - Nov 2017
Account Executive
Looker, acquired by Google, is a business intelligence SaaS company, based in Santa Cruz, CA that provides a comprehensive platform for discovering, sharing, and presenting data.
Jul 2015 - Jan 2017
Sales Development Representative
First-50 employees at Looker. Helped drive early market adoption of Looker's analytics platform.
Jul 2014 - Jun 2015
Student Advisor For Tu Berlin & University Of California
Advisor to students interested in studying abroad in Berlin, Germany, specifically, TU Berlin. I provided students with information about my own personal struggles, experiences, connections while living in Berlin. Also, provided the UCEAP with resources to help future students' gain internship positions.
Aug 2013 - Jul 2015
Marketing & Business Operations
Marketing - Multinational B2C campaigns in various marketing channels including affiliate partners, social media advertising, SEM/SEO, and customer newsletters. Marketing content was published in English, French, and German.Operations - Shipping logistics analysis, quality assurance, customer service inquiries, and production partner communications..
Nov 2012 - Apr 2013
3 education records
Sean M Reed education
Bachelor Of Arts (B.A.), Global Economics, German
University Of California, Santa Cruz
Full Stack Web Development Certification, Computer Software Engineering
Freecodecamp
1 Year - International Study Abroad, International Economics
Technische Universität Berlin
FAQ
Frequently asked questions about Sean M Reed
Quick answers generated from the profile data available on this page.
What company does Sean M Reed work for?
Sean M Reed works for Postman.
What is Sean M Reed's role at Postman?
Sean M Reed is listed as Enterprise Customer Success at Postman.
What is Sean M Reed's email address?
AeroLeads has found 1 work email signal at @getcensus.com for Sean M Reed at Postman.
What is Sean M Reed's phone number?
AeroLeads has found 4 phone signal(s) with area code 805, 831, 415, 800 for Sean M Reed at Postman.
Where is Sean M Reed based?
Sean M Reed is based in San Luis Obispo, California, United States while working with Postman.
What companies has Sean M Reed worked for?
Sean M Reed has worked for Postman, Career Break, Census, Mixpanel, and Bugcrowd.
How can I contact Sean M Reed?
You can use AeroLeads to view verified contact signals for Sean M Reed at Postman, including work email, phone, and LinkedIn data when available.
What schools did Sean M Reed attend?
Sean M Reed holds Bachelor Of Arts (B.A.), Global Economics, German from University Of California, Santa Cruz.
What skills is Sean M Reed known for?
Sean M Reed is listed with skills including Sales, Data Analysis, Marketing, Business Intelligence, Lookml, Salesforce.Com, Microsoft Excel, and Sql.
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