Program Manager - Learning & Development
Eugene, Oregon, Us
Led Internal Training Team and initiative by holding 160+ employees accountable to 30 minutes of training everyday. Duties include: performing training evaluations, creating customized learning paths, reporting and analytics, facilitating monthly product demonstrations, and increasing employee productivity. This required working cross-functionally with every department, planning and managing complex projects. - Implemented and led internal training program that fostered a culture of learning and continual improvement during a 200% personnel growth- Created and implemented a new-hire onboarding process with 360-degree feedback and reduced time to proficiency by 75%- Created bi-weekly, company-wide forum for product releases and organizational changes, maintaining a 90% internal learner satisfaction rating - Created unique ‘Learning Health’ KPI measuring engagement, productivity, goal achievement, and organization alignment resulting in average success rate of 96%- Created product innovation and team collaboration program resulting in increased transparency, better rapport, and thought-provoking conversations measured with qualitative analysis. - Utilized Agile Project Management methodology and cross departmental collaboration to create internal tools for tracking and reporting internal training initiatives