Sean Palmen Email & Phone Number

Carrollton, Tx, Us

The Colony, Texas, United States

Promoted from staff to Team Lead within 8 months.Supervise floor staff to ensure everyone is in their proper place, performing the tasks expected of them, and that they have adequate support to run their station properly.Making sure the main floor was clean of all glasses and other materials that could cause injury, cleaned spills and hazardous waste when that was required of me.Fixed games that were inoperable by opening their control panels and working inside the machines.Responsible for training new hires to be entirely self-sufficient.Experience closing and opening the store, both custodial work and managing other employees.Acknowledged and rewarded by store 5 times for providing outstanding customer satisfaction through the use of a “secret shopper” program. Also rewarded for sustained good standing, longevity, and work ethic.

Carrollton, Texas, United States

Promoted from Sandwich Maker to Person In Charge within 4 months.Managed store when senior staff weren’t available.Provided direct customer service at the front of the store, along with handling stock and running operations in the back, i.e. making sure everyone was at their station and following proper procedure.Provided customer service regarding our in-store deliveries, answering the phone and placating any complaints that came through because of mistakes made when packaging orders.Frequently opened or closed store, which mainly involved cleaning workstations and the front of the store.

Worked after school and weekends at my parent’s restaurant, juggling responsibilities between the two. Worked from the restaurant's opening to its eventual closure.Primary workload consisted of busser and server duties; assisted with taking customer orders and counter service as needed. Prepared food as well if it was required of me, with a food handler certification.Responsible for maintaining clean and organized eating, service, and kitchen areas.

Associate'S Degree, Arts And Sciences

Activities and Societies: Was part of the Japanese Language Club and Prism, the LGBTQ+ Club.Made the Dean’s List during the Fall 2022.

Study Abroad Through The Ciee Program

Activities and Societies: Study abroad in Kyoto, Japan.Enrolled in an immersive intermediate Japanese language course and Japanese culture.