Sean O'Connell Email and Phone Number
Sean O'Connell work email
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Sean O'Connell personal email
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Sean's Background:Learning and Development executive and delivery manager with proven record of successfully managing development programs. Programs include technical and non-technical training programs, product releases from development through end of life cycle ensuring customer satisfaction. Skilled facilitator and presenter, excellent team builder and motivator, known for galvanizing multi-functional teams for new challenges, and pro-actively engage with team to achieve project goals. Learning and Development Consultant| Program/Project ManagerEmail: sean_oconnell@outlook.comSpecialties:• Project Manager (PMBOK)• Program Risk Assessment• Agile/Waterfall Methodologies• Software Development Life Cycle SDLC • Develop, Deploy, and Direct Program Execution• Prioritization/Allocation of Critical Resources • Financial and Budget• Leadership Development Management• Needs Analysis • Negotiations• Coaching-Mentoring • Customer centricACCOMPLISHMENTS:- Developed on-boarding for Visa New College hire program, reaching 150 students in the first month- Created detailed curriculum maps based on task analysis which includes recommended training modalities, duration, and prioritization, and completing within the given timelines. Average of 30 roles per customer- Initiated peer review cycles for course development, reducing development time by approximately 20% while managing operational budget of approximately $5M-$10M- Formalized process for Instructor Led, Online Instructor Led, and Video Instructor Led courses, cutting development time by 50% while providing SMEs focus- Raised revenue by 130%, combining domestic and international markets, marketing training assets to global customers- Improved customer satisfaction by 20% by implementing content review cycles with stakeholdersPlease call me at (843)-300-5303 to discuss any Learning and Development opportunities.Email1: sean_oconnell@outlook.comCell: (843)-300-5303
Rand-Whitney
View- Website:
- randwhitney.com
- Employees:
- 272
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Rand-WhitneyMillbury, Ma, Us -
Training ConsultantPublic Consulting Group Sep 2023 - PresentAssist with the training functions of large-scale system, virtual training via WebEx.
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Professional ConsultantSean O'Connell - Self Driven Sep 2022 - Present• Worked with multiple clients to develop organizational plans and training curriculums• Created organizational plan to grow business and managed resource plan• Advised client on training curriculum for multiple roles within their organization• Worked with client to develop building process, including; vendor management, employee sourcing and supply chain discussions, surveying plans, and other activities• Assisted with initial business plan for new surveying company (helped with Geographic search, competitor analysis, and business recommendations)
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Training ManagerSymbotic Mar 2021 - Sep 2022Wilmington, Ma, Us -
DirectorEndpoint Learning 2018 - Mar 2021Los Angeles, California, Us -
Sr. Director, Product Innovation And CertificationEndpoint Learning Mar 2018 - Jul 2019Los Angeles, California, UsI work closely with Business Development teams, developing relationships with potential clients to define business cases to support their learning and development needs. Endpoint Learning works with Customers like Dell/EMC, VISA, Mercedes Benz and AWS to give them the assistance with their training needs,We can address all your learning and development needs, whether it be resource management, Course development, training delivery or custom consulting, Endpoint Learning is here to help. -
Lead Learning ConsultantTeksystems May 2016 - Feb 2018Hanover, Md, UsI work with clients in a variety of industries to identify training needs and design curriculum plans that include learning solutions in critical areas such as instructor led training, eLearning, performance support, webinars, etc. I work with an internal teams as well as the client project teams to identify training needs and develop curriculum for variety of situations, including new hire onboarding, re-skilling, technology integration, and product launches. -
Senior Global Training And Certification Delivery ManagerEmc Jan 2012 - Feb 2015Round Rock, Texas, UsManages and owns development of curriculum and/or programs through the assessment of requirements, design, development and execution of best fit education solutions for EMC Global Services (field), their partners and customers. Responsible for delivery of EMC Symmetrix product training, managing a team of 11 individuals that research, develop and produce our product training.• Instated peer review cycles for course development which improved development time from 60 to 50 days• Formalize process for Instructor Lead, Online Instructor Lead, and Video Instructor Lead courses to utilize same content, cutting development time in more than ½• Manage cross functional discussions with stake holders, including Delivery, Operations and New Product Readiness teams -
Global Engineering Training ManagerEmc Oct 2010 - Jan 2012Round Rock, Texas, UsManaged product training requirements for EMC engineering globally. Directed cross functional international teams from the customer’s perspective ensuring product quality and user friendliness. Developed new and enhanced existing training programs in response to shifts in employee training status.• Achieved an increase in the customer satisfaction by 15% by implementing new training structure within engineering groups • Increased revenue by 130% in the combined domestic and international markets by marketing our training assets and ability to the global customers• Provided leadership of cross functional teams on large scale complex programs and projects supporting the long-term goals and objectives of multinational organizations -
Senior Product And Program ManagerEmc Sep 2006 - Jan 2011Round Rock, Texas, UsManaged product releases from development through end of life cycle ensuring customer satisfaction and was responsible for the maintenance and enhancement of 29 internal software applications.• Increased customer satisfaction metrics by 15% by implementing content review cycles with stakeholders• Decreasing service call volume by 8% and increased product quality index by 10% by instituting product development changes based on external input• Directed the efforts of EMC cross functional leadership teams and third party stakeholders in the development and definition of critical program elements -
Customer Support ManagerEmc 2006 - 2010Round Rock, Texas, UsResponsible for both regional and other high profile Corporate accounts. Handled volatile customer issues ensuring prompt resolution and restoration of customer confidence and satisfaction with EMC products and services.• Oversight of customer support program execution• Integrated customer and EMC business needs with technical requirements to efficiently resolve customer issues• Generated additional sales opportunities by positioning EMC solutions while enhancing / protecting EMC product image and trademark • Interfaced with customers on behalf of EMC senior management through either written communications or face to face conferences -
Senior Product And Education Consultant / Design And Development LeadEmc Mar 2001 - Mar 2004Round Rock, Texas, UsDesigned, developed, and delivered training on EMC equipment globally. Scheduled the activities of a team of 8 highly performing international technical instructors. Responsible for the logistics involving the movement of EMC equipment worldwide to ensure a quality training experience for international custom support personnel.
Sean O'Connell Skills
Sean O'Connell Education Details
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University Of PhoenixTechnical Management -
University Of Massachusetts LowellElectrical Engineering
Frequently Asked Questions about Sean O'Connell
What company does Sean O'Connell work for?
Sean O'Connell works for Rand-Whitney
What is Sean O'Connell's role at the current company?
Sean O'Connell's current role is Proven Leader in Enablement and Learning & Development team building/directing teams of technical and non-technical professionals. Strategic and proactive innovator in domestic and global markets..
What is Sean O'Connell's email address?
Sean O'Connell's email address is so****@****tic.com
What schools did Sean O'Connell attend?
Sean O'Connell attended University Of Phoenix, University Of Massachusetts Lowell.
What are some of Sean O'Connell's interests?
Sean O'Connell has interest in Children, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Health.
What skills is Sean O'Connell known for?
Sean O'Connell has skills like Cross Functional Team Leadership, Program Management, Cloud Computing, Training, Team Management, Management, Enterprise Software, Storage, Saas, Project Management, Virtualization, Pre Sales.
Who are Sean O'Connell's colleagues?
Sean O'Connell's colleagues are Agrippa J. Kissam Iii, Ray Sharana, Jared Ward, John Szczurko, Louay Ayoub, Barrett Senecal, Steve Long.
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