I’m an experienced Operations Manager with a strong background in the travel and airline industries. I’m passionate about leading high-performance teams and implementing innovative strategies that enhance operational efficiency while elevating customer experiences.In my current role as Travel Operations Manager at Travel Planners International, I create personalized travel itineraries tailored to my clients' needs and budgets. My extensive knowledge of global travel trendsand cultural nuances allows me to provide expert advice that ensures seamless travel experiences. I take pride in swiftly resolving travel-related issues, maintaining a focus on superior customer satisfaction, andmanaging daily flight operations with a team of 60 dedicated professionals.Additionally, I serve as the Managing Director at T&S Property Leasing and Management, where I direct all facets of property leasing. I ensure that our properties meet and exceed industry standards while cultivating a high-performance team environment. Through strategic budget management andexceptional tenant relations, I’ve successfully grown our property portfolio from one to five listings.Prior to these roles, I was an International Flight Dispatcher at United Airlines, where I administered flight operations and optimized schedules for safety and efficiency. My analytical skills allowed me to make critical adjustments to flight plans based on real-time weather and air traffic data.I hold an MBA in Finance and a Bachelor’s in Leadership Management from Portland State University. I am also a certified Flight Dispatcher by the FAA and a MOVE Smart Trainer. I’m always eager to connect with like-minded professionals, share ideas, and explore opportunities. If you’d like to chat or have questions, feel free to connect with me here on LinkedIn!
Listed skills include Management, Airlines, Marketing, Sales, and 17 others.