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I bring experience leading sales, marketing, operations and customer success teams at both startups (0-1) and scale-ups in the technology & healthcare sectors. I trained the first eight years of my career as an investor, where I studied hundreds of business models and led dozens of investments into high-growth private companies. I know how to identify & succinctly communicate what matters most with data – both operationally and financially – in order to guide decisive action.As an Ops leader, I am passionate about defining an organization's operating model and ensuring every team and employee within that organization understands how they directly contribute to that organization's goals. I lead teams with a hospitality mindset and believe that an obsession with customer experience and customer retention is just as important as acquiring new customers. I nerd out on the applications of AI in advancing customer feedback loops to accelerate product velocity, optimize GTM strategies and improve the overall customer experience.
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Ceo And Co-FounderFountain BioLos Angeles, Ca, Us
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Ceo & Co-FounderFountain Bio Sep 2024 - PresentBridging the blood supply gap with a reliable, safe and stable supply by engaging young Americans through community, technology and fair compensation
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Head Of Early LifecycleOtter Jul 2023 - Sep 2024Los Angeles, Us- Reported to the global COO and led a 40-person operations org. with 6 direct reports- Responsible for the customer implementation and early lifecycle experience for Otter's full suite of SaaS and hardware solutions sold to SMB and Enterprise restaurant customers- Built automated quantitative and qualitative customer feedback loops to Engineering/Product and Sales counterpart leadership to iteratively refine existing products/internal systems and to scale out new product launches- Improved activation rates by 50%, reduced time-to-activation by 67%, and reduced early lifecycle churn (first 90 days) by 75% for the core suite of products- Built out the scaled customer onboarding & implementation operations for Otter's latest product launch, the all-in-one restaurant point-of-sale system (OtterPOS) -
Vp Growth (Sales, Marketing, Cs & Bd)Secure Transfusion Solutions Feb 2021 - Feb 2023Austin, Texas, UsSecure Transfusion Solutions (STS) was a life sciences company pioneering innovative methods to overcome the nation’s growing blood and platelet shortage. STS served as the contracted secondary supplier of platelets to several of the largest academic medical centers in the country. While the traditional volunteer blood center industry grapples with a dwindling and aging platelet donor base, STS was able to recruit and retain younger platelet donors through the combination of its first-class donor experience and responsible donor compensation model.I wore several hats in my executive leadership role at STS as the company grew from 0 to $10M in actual ARR and over $15M in contracted ARR. I managed 10 employees across 3 teams: 1) B2C (donor) acquisition and lifecycle retention marketing; 2) B2B (hospital & biotech) sales and customer success; 3) business development: including all real estate, M&A and partnership negotiations -
Vice President, InvestingArcline Investment Management Oct 2018 - Feb 2021Nashville, Tn, UsArcline Investment Management is a growth-oriented private equity firm with $4.4B in cumulative capital commitments. Arcline invests in niche, technology driven businesses in high value industries such as defense, aerospace, industrial technology, life sciences, energy transition and specialty materials.I joined Arcline as one of the first five employees (we all worked together previously at Golden Capital) and contributed to the first fund close of over $1 billion. As a founding VP on the Investment team, I led the diligence and execution of 7 platform company investments and over a dozen add-on acquisitions. -
Senior Associate - Paxion; M&A - KaterraPaxion Capital & Katerra Jul 2017 - Oct 2018Paxion Capital was a $1 billion AUM multi-family office direct investment vehicle with investments across the industrial technology, experiential retail, consumer and life sciences industries. As part of a two-person investment team, I worked with existing Paxion portfolio company teams and executed new investments made by the fund.>50% of my time was devoted to Katerra, a construction technology company founded by the managing partners of Paxion. I helped lead the execution and integration of 8 M&A transactions at Katerra, involving architecture & design, engineering, manufacturing and construction companies in the U.S. and India
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Investment AssociateGolden Gate Capital Aug 2015 - Jul 2017Us -
Investment Banking AnalystJ.P. Morgan Jun 2013 - Jul 2015New York, Ny, Us
Sean Cotter Education Details
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Princeton UniversityFinance Certificate
Frequently Asked Questions about Sean Cotter
What company does Sean Cotter work for?
Sean Cotter works for Fountain Bio
What is Sean Cotter's role at the current company?
Sean Cotter's current role is CEO and Co-Founder.
What is Sean Cotter's email address?
Sean Cotter's email address is sc****@****ion.com
What is Sean Cotter's direct phone number?
Sean Cotter's direct phone number is +184569*****
What schools did Sean Cotter attend?
Sean Cotter attended Princeton University.
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