Sean Daugherty Email & Phone Number

Temecula, Ca, Us

Glen Burnie , Maryland , Us

• Advise nonprofit agencies on risk and compliance policies for Cyber Security GRC.• Provided clients with recommendations to ensure data security compliance.• Collaborate with team members to develop strategies for enhancing cybersecurity measures.• Conducted regular audits to assess and improve data security protocols.

Sterling, Virginia, Us

• Identified and responded to security threats in real time at CyberNow Labs• Investigated incidents and collaborated with team members to mitigate risks• Maintained detailed records of security events and created reports for stakeholders

Hanover, Md, Us

• Managed SaaS portal access and provisioning for end users• Administered Active Directory and assigned users to security groups• Provided technical support and troubleshooting for software asset management

San Diego, Ca, Us

• Managed IT equipment inventory, new hire machine deployments, and departure IT equipment retrieval at TCWGlobal.• Oversaw RMA repairs for DELL, HP, and Macbook warranty repairs, ensuring efficient and timely service.• Maintained inventory stocking to support seamless operations and equipment availability.

San Diego, Ca, Us

• Supported end users in a large-scale enterprise environment, deploying and maintaining hardware and software systems.• Managed user account rights, permissions, and directory maintenance, ensuring smooth operations.• Conducted IT security incident response, including system imaging and malware remediation.

Hanover, Md, Us

• Managed and directed 3rd party UC vendors for Microsoft Teams and Zoom support• Handled L2-L3 helpdesk for UC collaboration tools and video conferencing• Escalated incidents and problems to resolution and root cause with vendors

Dallas, Texas, Us

• Managed and resolved tickets in Service Now ticketing system, ensuring timely updates and closures.• Installed software through SCCM deployment, enhancing workstation efficiency.• Troubleshot hardware and software issues for workstations, laptops, and mobile devices.• Assisted end users with Citrix application problems, providing seamless support.

Vista, Ca, Us

• Provided technical support for internal and external customers via phone, chat, support ticket, and email.• Developed tools to automate repetitive tasks, improving system efficiency.• Collaborated with 3rd party hosting environments to maintain production systems and troubleshoot errors.

Hanover, Md, Us

• Managed Windows migration project from 7 to 10, mapping printers, and taking inventory of workstations.• Installed 350 computers for a dealership in San Diego and Escondido, ensuring smooth operations.

Chicago, Illinois, Us

• Provided technical support service via email and phones for desktops, laptops, and printing devices.• Managed active directory and utilized Avensoft ticketing system for issue tracking.• Supported applications such as Dragon, NextGen, and Outlook to ensure seamless operations.

Atlanta, Georgia, Us

• Installed, upgraded, and re-certified baggage scanning equipment for Insight Global in Vista, California.• Assembled electronic equipment and read wiring diagrams to ensure proper functionality.• Implemented wireless smart meter technology for a utility company, enhancing automation processes.

Glen Allen, Va, Us

• Surveyed sites in San Diego and Orange County for smart meter router installations.• Inputted data into Excel for analysis and tracking purposes.• Upgraded software for smart meter routers at the Miramar meter farm to ensure optimal performance.

San Diego, Ca, Us

• Assisted system administrator in coordinating installation and maintenance of workstations, servers, phones, and printers.• Provided support for Windows 7/8/10, iOS Devices, Server 2008/2012, and Microsoft Office 2010+.• Contributed to the smooth operation of UC San Diego Health's IT infrastructure in the Greater San Diego Area.

Merrimack, Nh, Us

• Provided 1st level PC, peripheral, and software support services in small and medium office environments, including configuration, installation, troubleshooting, and maintenance.• Conducted weekly computer moves for large client Qualcomm, ensuring seamless transitions and minimal downtime.

San Diego, Ca, Us

San Diego, California, Us

Read and recorded meter reading from all residential, commercial, industrial and rural meters using a porta-processorAccurately read and recorded Meter Readings, including resetting demand meters and changing charts and tapesArranged appointments or self-reads for inside metersUploaded and downloaded porta-processors for information transfer.

Us

Duties included slicing deli meats and cheeses to order, frying and baking chicken and other products, preparing sandwiches, salads, entrees and more. Provided product suggestions and assisted customers with special orders. Stocked cases and ensured complete compliance with food safety and sanitation requirements throughout daily work.

Arlington, Virginia, Us

Received and stocked bulk package productsIssued and dispensed bulk fuels and water from storage and distribution facilities to using unitsPerformed petroleum and water accounting dutiesOperated equipment and used with petroleum and water distribution systems and a multiproduct pipeline system A Humvee driver on convoys in Iraq.

Bachelors Of Science, Computer Science Emphasis Information Security

Associates Degree, Computer Programming

Associate'S Degree, Associates Of Applied Science Computer Networking And Technology