Sean Reddington work email
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Sean Reddington personal email
IT Support professional with over 20 years of System Admin/Desktop/Service desk & Application Support experience, primarily in a windows based environment, supporting users on a 1st and 2nd level basis, directly and indirectly (via remote tools) using various Service Desk management tools to both manage, escalate, monitor and create reports both internally and externally to customers
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DigitalwellNaas, Ie
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It Field EngineerDigitalwell Feb 2024 - PresentDublin 4, County Dublin, Ie• Onsite and off-site Managed IT support• Active Directory/Azure AD administration• Supporting Office 365 environments• Supporting Customers Hyper V environments (as well as some customers with VMware) • Backups - Veeam and cloud backups• Analyse and resolve faults - from major system crashes to resetting passwords• Server hardware and network support• Switching, Firewall and Router Support, Fortinet, Sonicwall & Watchguard• Administration of Microsoft SharePoint sites
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It Support EngineerBord Na Móna Jan 2020 - Jan 2024Newbridge, County Kildare, Ie• Office 365• Azure• Active Directory• Service Desk/Desktop support• Application Support -
Managed Service EngineerMj Flood Technology Dec 2018 - Jan 2020Dublin , IeProvide Level 2 remote technical support for multiple managed services clients. Strong knowledge of Office 365 (Exchange, SharePoint, Licensing, Skype, Intune, Teams). Active Directory, Windows 7, 8, 10, Server 2008-2016, MS Office 2007-2016. Fortinet & SonicWall Firewalls -
It Support EngineerBord Na Móna Jan 2017 - Dec 2018Newbridge, County Kildare, Ie• Service Desk/Desktop support• Active Directory• Office365• Application Support• Citrix • SCCM• Data Protector & Veeam back ups
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Windows Cloud EngineerSage Jan 2015 - Dec 2016Newcastle Upon Tyne, Gb• Deploying and managing cloud platforms in Azure, Rackspace & AWS• Server Administration, support and maintenance of multiple Product Platforms• Supporting the Sage CRM Cloud platform across multiple data centres globally• DB administration on SQL server 2008 platform of 2500+ customer DBs• Act as a point of escalation for Application/Platform support for the regional/global support teams• Identify, troubleshoot, escalate and/or resolve issues related to the Sage CRM Cloud product or global platform• Working with the Internal teams to support the development and testing of new product releases and product features -
Service Desk Consultant - Night ShiftVersion 1 Nov 2013 - Jan 2015Dublin 1, IeSupport on wide variety of technologies including Windows Server, Office 365, Networks, Databases, Backups, etc. Scheduling and generation of customer reports and making sure SLAs are met.Provide Operations Control/Service Desk duties 24X7 for External customers as part of the IT Managed Services department. Monitor and Support the IT systems and Networks for customers and escalate where needed • Active Directory• LANDesk• VMware• Opsview• Windows Server 2003 - 2012• Cloud Platform - AWS• Windows NT/2000/XP/7• Symantec• Arcserve• Veeam• Office 365• WSUS/Server patching -
Service Desk Team LeadCrh Oct 2012 - Nov 2013Hands on (technologies as in previous role) lead of team of 7 for CRH, where we monitored and maintained the computer systems and networks to CRH, Irish Cement, ISAC and Roadstonewood Group users by ensuring that the business was fully supported during working hours. • KPI – SLA reporting• ITIL certified • Outsourcing of Service Desk/Infrastructure • Recruiting & interviewing of staff • Consolidation of separate Support analysts into central Service Desk • VMware• Administration and development of hornbill call logging system;- Supportworks
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Service Desk Analyst/AdministratorCrh Oct 2006 - Oct 2012• Desktop support, including Windows NT / 2000 / XP/ 7• Server 2000-2008• Exchange 2003/2010• Active Directory• MS Office 2003-2010• Desktop/Laptop build-rebuild/imaging• Hornbill Supportworks system administration• Citrix • SQL• SLA and KPI reporting• Application Support• Tivoli Storage Manager TSM & Arcserve Back ups• Linux• Familiar with Cisco phone systems
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It/Network SupportSmart Telecom Jul 2006 - Oct 2006Dublin 24, Ireland, IeAs part of the IT support team where we provide Desktop/Laptop/Application/PDA and Network support to all staff.Included in this are software installation, troubleshooting, upgrades, printer support and administration. -
Senior It OperatorMeteor Mobile Communications 2001 - 2005The IT Operations team's main responsibilities are the daily monitoring and restoration of the main IT systems, such as Billing, Provisioning, Mediation, CCweb and MyMeteor. Perform numerous daily tasks such as uploading & modifying information to the Billing System, Flagship & the Fraud database.
Sean Reddington Skills
Sean Reddington Education Details
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Institute Of Technology, SligoIt Support -
Galway-Mayo Institute Of TechnologyIndustrial Engineering
Frequently Asked Questions about Sean Reddington
What company does Sean Reddington work for?
Sean Reddington works for Digitalwell
What is Sean Reddington's role at the current company?
Sean Reddington's current role is IT Support Engineer.
What is Sean Reddington's email address?
Sean Reddington's email address is se****@****on1.com
What schools did Sean Reddington attend?
Sean Reddington attended Institute Of Technology, Sligo, Galway-Mayo Institute Of Technology.
What skills is Sean Reddington known for?
Sean Reddington has skills like Active Directory, Windows Server, Citrix, Itil, Troubleshooting, Technical Support, Vmware, Microsoft Exchange, System Administration, Networking, Databases, Information Technology.
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