Profile25 years of experience in IT.Started IT career with Tetra Limited as support analyst progressing to managing the Global HR and Payroll applications support team.Moved to Oracle in 1998. Started in Purchasing and Payables Product Support. Moved to the Advanced Product Services group managing large, key customers, including two high profile UK Government organizations.In 2005 moved to Oracle’s Managed Cloud Services as a Service Delivery Manager [SDM]. Managed large complex customers, ensuring delivery of contracted services exceed customers’ expectations. As an SDM helped to implement standardized Governance Reporting for Oracle’s Managed Services. Proven track record of building strong relationships, on all levels, with customers as well as internal operations and delivery teams.In 2007 moved to Transition Manager role. Was responsible for transitioning/migrating some of the larger, more challenging customers into Oracle’s Managed Cloud Services. Proven track record of transitioning large, complex Enterprise customers into Oracles Managed Service offerings. Successfully transitioned in excess of $20,000,000 in contract valueSince 2014, Master Principle Sales Solution Consultant with Oracle Customer Success Services [CSS] working with customers to design solutions for Oracle’s extensive Cloud offerings. Engagements require extensive knowledge and understanding of customer’s goals and requirements for their Cloud deployment. It is imperative that customers’ requirements are understood and incorporated in to the solution. Solutions are taken from initial engagement through discovery, design and contract creation and signing, including the creation of proposal documentation, presentations, statements of work and contracts. To date have solutioned over $60 million in deals.