Sean Salt Email & Phone Number

Bangkok City, Thailand

Bangkok City, Thailand

Highly accomplished Customer Support Manager with a proven track record of optimizing customer service operations and driving customer satisfaction. Adept at implementing efficient workflows and automation rules to enhance ticket routing and assignment processes, resulting in improved efficiency and reduced response times. Skilled in managing and enforcing.

Bangkok City, Thailand

Proficient in first-line and second-line support to customers, providing timely responses and escalation of tickets to technical support. Also, have the ability to handle and solve certain complex issues without escalation. Oversaw and managed all customer support-related operations, including handling tickets, feature requests, escalation of technical.

Bangkok Metropolitan Area, Thailand

While working for Tailor On Ten as the Online Manager, I was responsible handling all emails from inquires, purchases, after sales services, and conflict resolution of all clients; emails could range up to 50+ per day. I assisted all new and old clients through the ordering process, whether through the online portal, or done manually, which includes.

Bangkok Metropolitan Area, Thailand

Throughout my career at Tailor On Ten, along with my main titles, I also supported management in the following areas;Administration & Accounting - Handled the daily/monthly accounting, and petty cash and coordinated and submission of tax invoice-related documents to the company accountant. Shipping Manager - Acted as primary point of contact for our.

Bangkok Metropolitan Area, Thailand

As Quality Control Manager for Tailor On Ten, it was my responsibility to manage a small team of 3 - 4 quality assurance staff to ensure they work efficiently and collectively as a team to get through and identify any and all potential issues and report them directly to me. My responsibility was to ensure the quality assurance team are actively and.

Bangkok

As a General Administrator for Tailor On Ten, I primarily support one of the two owners of the company with daily tasks and general support for projects when requested. I provided, supported, and collaborated with the graphics designer by handling website updates, and interactive designer, and conducted thorough testing to ensure optimal functionality..

Bangkok Metropolitan Area, Thailand

As a Customer Service Representative at Tailor On Ten, I effectively managed all customer communication channels (emails, phone, and social media), addressing inquiries, sales bookings, rescheduling, and appointment follow-ups through emails and phone calls. By thoroughly understanding our product offerings, I provided personalized recommendations to meet.

Bachelor Of Business Administration (Bba), Management

International Baccalaureate (Ib), Year 12 & Year 13

Igcse, Year 10 & Year 11

Education record

Education record