I am a driven and detail-oriented professional with a degree in economics and finance and over two years of experience in the finance industry. I am currently pursuing another degree at UTAS to further enhance my skills and knowledge in a different field. With a strong understanding of financial policies and procedures, I have experience in processing transactions, monitoring and following up on payments, and responding to inquiries. In addition, I have demonstrated exceptional administrative skills, consistently meeting deadlines and producing high-quality work.Skills: Microsoft Office (Excel, PowerPoint, SharePoint) | QuickBooks | Research analysis | MYOB | Reckon | Ad hoc analysis | Dispute resolution | NetSuite | SAP Business One | Visual Files | Project managementInterests: Data mining | Crypto trading | Volunteering | Cycling | Badminton
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Client Services OfficerTasmania Legal Aid Jul 2022 - Nov 2022Hobart, Tasmania, Australia- Acted as first point of contact for telephone and face-to-face enquiries.- Recorded client contributions for legal representation using Visual Files and Centre-pay scheme.- Created and maintained client records using Visual Files and TLA intranet- Provided advice and training to new employees in the position to facilitate back-up and leave support- Assisted clients to access TLA services including legal advice, family dispute resolution conferences and appointments and input data into TLA’s client information system. -
Style SupervisorW Hotels Nov 2021 - May 2022Brisbane, Queensland, Australia- Inspected Loyalty Program Member rooms were ready for release prior to guest check-in time, and requested amenities were delivered.- Liaised with the Executive Housekeeper to ensure guest satisfaction scores meet or exceed brand benchmarks- Assisted the Style Manager in delivering incentives and programs that promote positive associate relations.- Performed open and closing procedures for the Housekeeping department in the absence of the Executive Housekeeper. -
Lead Project CoordinatorChaplainwatch Aug 2021 - Nov 2021Brisbane, Queensland, Australia- Resolved the assigned financial issue by providing and recommending three possible financial solutions. - Applied analytical research to interpret findings and responded to requests for information.- Gathered and analyzed financial data with research and workflow to draw conclusions.- Evaluated budgets, prepared reports for senior management, and certified that organization's policies were in compliance. -
Market ResearcherEy Sweeney Apr 2021 - Jun 2021Brisbane, Queensland, AustraliaContracted to support a Fare Compliance Study and a Customer Experience Study for the Queensland Government.- Conducted field research in accordance with ISO 20252 standards.- Worked in partnership with Translink SNO Teams across SEQ and regional Queensland public transport network.- Maintained professionalism, safety standards, and situational awareness when engaging with the public.- Demonstrated ability to plan and coordinate with multiple entities under time-critical situations, while being able to adapt to evolving situations.- Ensured standards relating to the accuracy, consistency, and integrity of data collected. -
Business Support OfficerRaidan Aug 2019 - Mar 2021Brisbane, Australia- Surveyed analytics, CRM and financial analysis through SAP and MYOB- Increased audience engagement on Facebook and Instagram by 45% in the first year- Implemented problem-solving skills to work through employee, customer, and managerial staff issues and challenges.- Managed and reconciled petty cash, cheques and internal transactions;- Assisted with financial audits, reporting and internal compliance -
Senior Student MentorQut (Queensland University Of Technology) Jun 2019 - Jan 2020Brisbane, AustraliaDemonstrated the following QUT Graduate Capabilities:- Positive, professional relationships that model appropriate social and ethical behavior.- Authentic and respectful sustained mentor relationships that build trust and confidence through effective interpersonal communication.- Effective collaboration as a productive and influential team member in activities that support students in orientation and transition into and/or through university.- Efficient management of time to prioritize and perform program activities and adaptable to the varied needs of students.- Deep knowledge of and respect for diverse cultural perspectives that promote a sense of belonging and community for individual students -
Student RepresentativeQut (Queensland University Of Technology) May 2019 - Sep 2019Kelvin Grove, Queensland, Australia- Acted as a key contact between the welfare board and students of business faculty.- Participated and represented QUT in marketing and promotion events.- Provided feedback on student concerns and improvements that may help the faculty to better support and hear the voices of current students present.
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Customer Service OfficerCima Sep 2018 - Jan 2019Charted Institute Of Management Accountants- Direct calling campaign to Databases of Cima office to promote the qualification to prospects- Administered walk-in, online, and email inquiries and maintained the NetSuite database.- Attended reception and front office duties when required- Organised and facilitated marketing activities such as seminars and exhibitions
Sean Sam Education Details
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Health Services/Allied Health/Health Sciences, General -
Distinction
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Gpa - 6.125
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Pearson Online Academy Uk GlobalDistinction -
Reach Community CollegeCommunity Services
Frequently Asked Questions about Sean Sam
What is Sean Sam's role at the current company?
Sean Sam's current role is Experienced finance professional with exceptional administrative skills and strong knowledge of financial policies, procedures, and transaction processing..
What schools did Sean Sam attend?
Sean Sam attended University Of Tasmania, Qut (Queensland University Of Technology), Qut (Queensland University Of Technology), Pearson Online Academy Uk Global, Reach Community College.
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