Sean S. Bates Email & Phone Number

Washington, Dc, Us

Bowie, Maryland, United States

1700 Sparrows Point Blvd

Dc-A1

Washington/Baltimore/Virginia-Northeast

-Produced positive growth for all Verizon Connect products, business fleet, and consumer solutions.Increased Indirect Wireless participation 110% Y/Y in WBV region 2017.-Developed Quad Squad initiative resulting in increased representative (rep) participation 23% Y/Y; and drove store participation to 100% for 2018.-Ambassador for all contests in the USA promoting feedback on return on investment.

Virginia Beach, Southern Maryland

-Operational oversight of seven locations throughout the Southern Maryland region resulting in #1 store in the NE area in RISK results.-District Manager for Virginia Beach instrumental in opening the first Smart Store in Virginia Beach, and achieving 21% increase on growth.-District Manager Southern Maryland successful in maintaining #1 ranked district in the entire NE area with a focus on key performing indicators, and increasing customer service satisfaction by 30% to achieve 80% overall satisfaction.-Maximized services while managing expenses, establishing, reviewing, and updating territory boundaries.

Rockville/ Bethesda/Waldorf/Lexington Park

-Developed "Summit App" to create unity from the front line to upper leadership allowing pictures for recognition and promoting healthy feedback resulting in internal satisfaction results increasing by 8% Y/Y.-Developed "Eagle School" an on-boarding initiative to help develop new hires and propel them into strong sales reps elevating Southern MD to #1 territory and achieving Presidents Cabinet top 1% growth recognition for Verizon in the USA.-Initiated a "Data Walk" to address a loss of 25% in growth in one month due to a 3rd party VZW location opening less then 5 miles away ending the year 97.4% to growth quota.-Developed commission-based training to address 5% E-Recycle resulting in an increase above 30% maintained through the year.-Instrumental as a change agent on new initiatives "Edge" or "Device Payment" resulting in #1 Edge location in USA.

Washington D.C. Metro Area

-Community outreach and business development-Consumer credit, debt management, investment, and budgeting counseling-Conducted HUD approved educational workshops and series.-Referred FHA loan packages to Countywide, Etrade Bank, M+T Bank, and Wells Fargo.

United States

-Communicated with potential borrowers from marketing leads, and existing brokerage customers.-Volunteered at inner city high schools to teach investment, credit, savings, and importance of banking relationships.