Develop marketing strategy, business strategy, market research, business development, strategic planning Develop strategies to lead the company quality operations in meeting business objectives, with a focus on supporting the development of delivering products as service modelManage the development, implementation and maintenance of required quality assurance processes and systems that will assure products and services meet program, company, customer and industry standard… Show more Develop marketing strategy, business strategy, market research, business development, strategic planning Develop strategies to lead the company quality operations in meeting business objectives, with a focus on supporting the development of delivering products as service modelManage the development, implementation and maintenance of required quality assurance processes and systems that will assure products and services meet program, company, customer and industry standard requirementsDevelop QA activities that provide timely, anticipatory and forward leaning identification and notification of deviations from plans and processesDrive strategic quality planning for the organization by Identifying, analyzing, assessing, defining and prioritizing key quality projects, metrics, and goals to support company's Strategic Objectives and annual business planEnsure maintenance of ISO 9001 certificationDefine and monitor methods, procedures and practices that ensure systems, services and products meet industry, national and international standardsReport Quality System effectiveness to senior management and recommend improvement and modifications to existing programs and new quality programs based on industry quality practicesIdentify trends and systematic circumstances that affect enterprise wide engineering design and solution development, service support and product deliveryCreate and maintain an environment that promotes teamwork, responsiveness, efficiency and a positive working environmentEnsure appropriate development, implementation, communication and adoption of Product and Service Quality PlanningDevelop and manage an annual Audit Master Plan, including internal, external and customer audit activities Show less

• Developed marketing strategy, business strategy, market research, business development, strategic planning • Designed and developed the company policies, procedures and instructions based on company requirements associated with ISO9001.• Developed the company Quality Management System and business process map to ensure the company has the agility to react to market changes and customers’ demands.• Trained, coached and mentored process leaders in process improvement methodologies… Show more • Developed marketing strategy, business strategy, market research, business development, strategic planning • Designed and developed the company policies, procedures and instructions based on company requirements associated with ISO9001.• Developed the company Quality Management System and business process map to ensure the company has the agility to react to market changes and customers’ demands.• Trained, coached and mentored process leaders in process improvement methodologies. • Provided coaching and recommendations to leadership team to promote company quality management system and embedding continuous improvement in the company culture.• Monitored and measured business processes associated with company intergraded management system and customer experience. Show less

• Analyzed and documented company quality management system based on ISO9001 standard that was included 11 sub-systems: Strategic Planning, Customer Satisfaction, Sales, Quality Assurance, Purchasing, HR and Training, Warehousing, Marketing, Advertising, Auditing and Document Control. • Organized, documented and modeled the company management system.• Modeled the company processes using Functional Decomposition Diagrams (FDD), Business Rules Tables (BRT) and swim lane diagrams.•… Show more • Analyzed and documented company quality management system based on ISO9001 standard that was included 11 sub-systems: Strategic Planning, Customer Satisfaction, Sales, Quality Assurance, Purchasing, HR and Training, Warehousing, Marketing, Advertising, Auditing and Document Control. • Organized, documented and modeled the company management system.• Modeled the company processes using Functional Decomposition Diagrams (FDD), Business Rules Tables (BRT) and swim lane diagrams.• Prepared the company Business Requirements Document (BRD) including process maps, procedures, work instructions and job descriptions.• Made business cases and business analysis for the company (Business benefits, costs, and risk assessment). • Planned and accomplished quality audits based on ISO9001 and prepared audit reports. • Trained managers and stakeholders in problem solving techniques.• Established creative customer satisfaction procedures to compete with competitors in the market. Show less

• Planned and accomplished certification audits based on ISO9001 standard in over 100 companies (automotive industries, software developers, universities, aerospace industries and oil industries).• Trained more than 80 companies in process modeling, ISO9001 standard, quality management auditing, and quality tools (MSP, APQP, PPAP, MSA, SPC, FMEA).• Consulted with companies to prepare business models including: Functional Decomposition Diagrams (FDD), organizational charts, Work… Show more • Planned and accomplished certification audits based on ISO9001 standard in over 100 companies (automotive industries, software developers, universities, aerospace industries and oil industries).• Trained more than 80 companies in process modeling, ISO9001 standard, quality management auditing, and quality tools (MSP, APQP, PPAP, MSA, SPC, FMEA).• Consulted with companies to prepare business models including: Functional Decomposition Diagrams (FDD), organizational charts, Work Breakdown Structures (WBS), processes and workflow diagrams.• Managed and analyzed quality assurance projects through the entire project lifecycle. Show less