Sean Smallman Email & Phone Number

New York, NY, US

Support Lead managing a diverse team of tech support, functional consultants, and technical consultants. Serve as the primary point of contact for IFS support and continuous improvement initiatives, Oversee ticketing, project management, and governance to ensure seamless operations and ongoing process enhancements.

IFS Functional Consultant with a focus on manufacturing and supply chain operations. Proficient in implementing and configuring IFS applications for seamless integration and alignment with organizational requirements. Passionate about optimizing processes, reducing costs, and enhancing productivity. Skilled in designing customized reporting and analytics.

Results-driven Project Management with expertise in National Account Implementation. Demonstrated ability to lead and direct end-to-end project implementation, from kickoff to successful program launch. Skilled in managing diverse teams and ensuring adherence to project milestones, resulting in seamless program deployment. Proficient in customer.

Focused on onsite MSP, experienced in driving successful programs. Administered VMS systems, monitored report metrics, and analyzed market trends to provide valuable insights for program improvements. Exhibited skill in vendor management, ensuring open job fulfillment, meeting KPIs and SLAs, and delivering exceptional service. Managed contingent talent.