• Provided leadership on the founding team that executed management buyout and opening of new facility (Custom Case Division) of 40 different customized items, increasing daily production capacity by 1,500%. • Director of Operations for production facility equipment installation and labor acquisition during initial launch and ongoing operations management.• Direct personal staffing with a team of 5-7 direct reports and overall head count of 150+ employees and contract labor• Develop process improvements that have resulted in reduction of labor costs by 50% and manufacturing defect rate by 88%• Team lead for new product launches, diversifying company product offering during tenure from one to fifteen• Implement and maintain SOP’s for multiple production lines and types of applications maximizing productivity• Manage manufacturing and inventory storage facility of 30,000 square feet ensuring continuous improvement • Direct personal staffing plan involved in all aspects of recruiting, interviewing, hiring, training, and placement for new employees to ensure operational staffing success

• Led and directed operational plan for the online warehouse operations team coordinating and evaluating operational effectiveness• Provided oversight of operational procedures such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current ensuring continuous improvement• Achieved financial profitability of the warehouse providing operational coaching, evaluating data, finding areas of opportunities, creating action plans, and monitoring results • Oversaw performance management ensuring adequate staffing, training, and coaching employees through training, planning, assigning, and directing work; holding team accountable to project tasks and deadlines• Created Quality Control Department from concept to execution increasing the quality of product• Oversaw reduction in process related errors from 2% to .003% error rate by performing 100% inspections on initial shipments• Implemented quality control tracking system resulting in companywide visibility to quality control issues and remedies• Gained operational and account management experience in numerous other roles during tenure, including National Sales Support Manager, Product Development and Sourcing Manager, and Inventory Control Specialist