Sean Udicious Email & Phone Number

Mt Laurel, New Jersey, United States

• Ensured the payments of personal property tax for ARI vehicles registered in Virginia• Fostered productive client relationships by maintaining outreach with drivers, managers, and executives• Conducted research, compiled Microsoft excel data, and prepared documents for cross-departmental processes• Maintained direct correspondence with state and DMV Agencies to correct and prorate company bills• Served as point of contact for clients while assisting licensing communication group. Raised first-call resolution of customer service issues to over 87% percent of phone calls

Mt Laurel, New Jersey, United States

• Coordinated the timely delivery of client paperwork and oversaw thorough management of client accounts internal document database• Ensured team document mailing reached a record pace for licensing department• Provided training and orientation for incoming expeditor

Bryn Mawr, Pa

• Wrote press releases and media advisories for several Philadelphia area clients.• Designed output for social media calendars and composed email pitches for clients. • Built and maintained media lists and background research for future media pitches.

Greater Philadelphia Area

• Composed and presented a new policy proposal to the City Government of Philadelphia’s cabinet. Details of proposal were later implemented by the City Government• Provided administrative support for the Philadelphia City Archives. Designed the advocacy campaign and press releases for the move to their new location• Conducted research with individuals who used City Government programs to determine program engagement and effectiveness. Collaborated with various government departments to diagnosed possible areas of improvement. • Created and oversaw the implementation of a Crisis Communication Plan for the Archives.