Sean Udicious Email & Phone Number

Mt Laurel, New Jersey, United States

• Ensured the payments of personal property tax for ARI vehicles registered in Virginia
• Fostered productive client relationships by maintaining outreach with drivers, managers, and executives
• Conducted research, compiled Microsoft excel data, and prepared documents for cross-departmental processes
• Maintained direct correspondence with state and DMV Agencies to correct and prorate company bills
• Served as point of contact for clients while assisting licensing communication group. Raised first-call resolution of customer service issues to over 87% percent of phone calls

Mt Laurel, New Jersey, United States

• Coordinated the timely delivery of client paperwork and oversaw thorough management of client accounts internal document database
• Ensured team document mailing reached a record pace for licensing department
• Provided training and orientation for incoming expeditor

Bryn Mawr, PA

• Wrote press releases and media advisories for several Philadelphia area clients.
• Designed output for social media calendars and composed email pitches for clients.
• Built and maintained media lists and background research for future media pitches.

Greater Philadelphia Area

• Composed and presented a new policy proposal to the City Government of Philadelphia’s cabinet. Details of proposal were later implemented by the City Government
• Provided administrative support for the Philadelphia City Archives. Designed the advocacy campaign and press releases for the move to their new location
• Conducted research with individuals who used City Government programs to determine program engagement and effectiveness. Collaborated with various government departments to diagnosed possible areas of improvement.
• Created and oversaw the implementation of a Crisis Communication Plan for the Archives.