Sean Voth Email & Phone Number

Responsible for defending against cyber-attacks, using critical thinking skills and forensic analysis to ensure that cyber security threats are proactively stopped

Washington, United States

Oversees the operations and processes of the Tech Hubs- HAM process owner and trainer for onsite staff- Train new hires on job roles for onsite staff- Troubleshoot and resolve hardware break fix issues for assets- Oversee training, documentation, and troubleshooting of MAC related issues.

Phoenix, Arizona Area

• Work with other IT teams to create documentation and training for staff.• Train both new and current Service Desk staff in Windows troubleshooting, NOC procedures and Tier 2 job roles.• Developed and trained the current SOC processes for the Service Desk.• Handles after hours phishing alerts including but not limited to (internal phishing campaign, scanning for malware, checking for redirects, wiping emails from exchange)• Handle SIEM alerts to troubleshoot down Switches, Access points, websites.• Handle escalations from level one technicians.• Helped with the WFH rollout, setting up ITSD staff on the VPN• Help create the current disaster recovery process for the ITSD

Phoenix, Arizona Area

• Answers inbound support calls, work with customers to define and document incident scope, research and troubleshoot issues to achieve first call resolution • Created the current documentation and training for Responder5• Updated all the training documentation for Windows troubleshooting and NOC training.• Active Directory support and troubleshooting

Phoenix, Arizona Area

• Give technical support to reset passwords, troubleshoot with web browser issues, and mobile applications.• Assist card members enroll in new programs and assist with general account information

Phoenix, Arizona Area

Load and unload docks and move materials to the appropriate storage areas.

Gave support while working via phones, email, and in person to solve problems with accounts and technical issues with phones and accounts.Ordered stock and collateral when neededApplied payroll and schedules every weekTrained and hired employees to meet sales quotas

Show preowned and new cars to customers.Apprise cars to shoppers to fit their budget.

Associate Of Arts And Sciences (Aas), Cyber Security

Activities and Societies: Estrella Mountain Community College's Cybersecurity/Linux Users GroupFocusing in Linux Networking Administration

High School Degree

Activities and Societies: Track, Cross-Country, Businesses Club