Sean Wesslund, Shrm-Scp Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• Designed and continuously develop the recruitment, hiring, and onboarding workflow for all candidates using JazzHRo Identified and implemented diversity, equity, and inclusion best practices throughout the hiring.
• Lead the staffing of instructors to programs with our partner schools and organizations. o Ensure that these instructors have the supports in place to deliver quality instruction.o Advise program managers and senior.
• Project managed the product development for proprietary tutoring software platform.o Led discovery on user stories.o Collaborated with developers and senior leadership on design.o Co-designed structure for quality.
• Design and continuously develop employee engagement, retention, and culture improvement initiatives.o Turnover rate of full-time positions improved from 40% turnover in 2021 to 3% turnover in 2023.o Responses on.
• Manage one full-time direct report and various part-time administrative employees.
• Manage Human Resources budget and strategically adapt to changing circumstances.

• Developed and oversaw a scalable hiring process for full-time and part-time staff and provided general human resources support and advice to senior leadership.
• Hired 63 quality part-time instructors in my first four months.
• Managed $80,000 recruiting budget.
• Supervised 5 part-time phone interviewers and one part-time administrative assistant.
• Taught myself how to use Academic Approach’s Applicant Tracking System (JazzHR).
• Designed, developed, implemented, and assessed workflows for Academic Approach’s hiring processes.o Led collaboration among Human Resources, Department of Education, and Operations team to interview, onboard, and train.

• Supported new clients by designing, communicating, and overseeing personalized tutoring plans.
• Designed personalized tutoring plans for students to help them achieve their goals on programs ranging from test preparation for college or high school entrance exams to preparation for AP exams to more general.
• Provided the highest level of customer service, guided always by my passion for student achievement.
• Served as a founding member of Academic Approach’s Diversity, Equity, and Inclusion Committee, Nonprofit Committee, and Communications Committee.
• Interviewed tutor candidates, assessed sample lessons, and communicated feedback and recommendations for hire to Human Resources.
• Advocated for tutors, helping them find answers to their questions and ensuring that our administrative staff responded to their concerns.

• Served as an ACT/SAT/PSAT tutor for high school students preparing for the ACT and SAT examinations and (in 2015) served as part of the curriculum development team.
• Independently managed caseload, curriculum, and scheduling of students.
• Taught high school students content and strategies relevant to the ACT and SAT examinations.
• Wrote passages and questions in the style of the ACT and SAT.

Skokie, IL

Evanston, IL

San Francisco, CA

Served as receptionist for McCall Staffing Services and Certified Employment Group at San Francisco office.- Fielded and directed incoming phone calls- Answered phone, email, and in-person questions about the companies- Welcomed and directed walk-in visitors- Input incoming resumes, applications, and test scores into PCR database

Arlington Heights, IL

Provided customer service to patrons, administrative support to arts administration staff, and taught students ages 3-70.- Sold tickets and handle patron requests in person and over the phone - Handled assorted administrative tasks for artistic administration and education staff - Handled receptionist duties for all staff - Updated and maintained patron.

Bachelor Of Arts (B.A.), Theatre/Theater

Master Of Fine Arts - Mfa, Acting