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@thehutong.com
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Sean Wilde is listed as Head of Experiences | Senior Programs Manager | Lead Facilitator | Customer Service Champion | @ The Hutong at The Hutong, a with 37 employees, based in Jing'an District, Shanghai, China. AeroLeads shows a work email signal at thehutong.com and a matched LinkedIn profile for Sean Wilde.
Sean Wilde previously worked as Head of Experiences at The Hutong and Head of Program Development at The Hutong. Sean Wilde holds Bachelor Of Business, Hospitality And Tourism Management And International Business from James Cook University.
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As Head of Experiences for China's leading experiential education provider, I get fired up about creating exceptional customer experiences for the thousands of curious guests we serve each year. I excel in researching, arranging, and hand-building custom events, educational tours and experiences, providing “WOW!” moments that inspire personal growth.
Listed skills include Leadership, Team Building, Powerpoint, Social Media, and 19 others.
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A career timeline built from the work history available for this profile.
Shanghai, China
-Overseeing program and product excellence for the Hutong's library of experiential learning products.-Managing our diverse Program Development, and Experience Operations teams, ensuring cohesion and consistency between our engine room and creative vision.
Shanghai City, China
- Management of our multicultural PD team across our three different regional hubs- Developed the Hutong's Golden Rules for Customer Service; a CS system for service excellence in experiential education - Oversight for strategic development of exp. ed. programs in Greater China and SEA- Shanghai representative for the Hutong Impact, our professional learning, and team-building unit.- Development of online experiential learning modules for e-learning clients.
Shanghai City, China
- Shanghai Regional Office Program Development Team Lead- Continued development of South China Program Development Needs- Lead facilitator for experiential education programs- Putting FUN in educational tourism
Shanghai City, China
- Execution of experiential education programs - South China destination development project lead
Wenzhou, China
- Creation of course syllabus for Social Studies and Language Arts programs- Screening and testing new student applicants for the International program.- Homeroom teacher- Student advisor for the International Department student body in the program's first year
Wenzhou, Zhejiang, China
-Facilitated start-up process as a founding partner for our study abroad consultation center-Education center design and construction, brick-by-brick-Curriculum development for English placement program
Chengdu, Sichuan, China
- Worked extensively as a guest relations officer handling complaint and improving guest experience.- Stationed in the lobby lounge as the first point of contact for creating exceptional customer experiences and meeting client needs.- Organized regular events and outings for the property's large pool of long-stay guests. - Worked to receive positive feedback from guests, lifting the Fraser Suites Chengdu to Chengdu's #1 Tripadvisor Luxury Property in 2013-2014.
Fraser Suites Chengdu
- Trained through each of the property's key departments gaining a firm understanding of the scope of a luxury hospitality operation.- Performed concierge services and handled customer complaints and requests. - Worked in a fully bilingual work team utilizing Mandarin Chinese and English.
Other employees you can reach at thehutong.com. View company contacts for 37 employees →
Belinda Ann T.
Colleague at The HutongBeijing, China
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Moon Liu
Colleague at The HutongChina
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Douglas O`Donnell
Colleague at The HutongSavannah, Georgia, United States
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Consolata W. Ndungu
Colleague at The HutongUnited Kingdom
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MB
Maggie Bowering
Colleague at The HutongXuhui District, Shanghai, China
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Jana Zhou
Colleague at The HutongHuangpu District, Shanghai, China
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Meng Xu
Colleague at The HutongMacao Sar, Macao
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Sarah Lucas
Colleague at The HutongBeauzelle, Occitanie, France
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DZ
Daisy Zhan
Colleague at The HutongDongcheng District, Beijing, China
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王冰冰
Colleague at The HutongHaidian District, Beijing, China
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Activities and Societies: President: James Cook University Singapore Tourism Hospitality Events and Sports Students Club (THESS), Deans.
Merit Based Scholarship Recipient
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Sean Wilde works for The Hutong.
Sean Wilde is listed as Head of Experiences | Senior Programs Manager | Lead Facilitator | Customer Service Champion | @ The Hutong at The Hutong.
AeroLeads has found 1 work email signal at @thehutong.com for Sean Wilde at The Hutong.
Sean Wilde is based in Jing'an District, Shanghai, China while working with The Hutong.
Sean Wilde has worked for The Hutong, Xiangyu International Education Center 翔宇国际教育中心, Learning Vision Education (乐维教育）, and Frasers Hospitality.
Sean Wilde's colleagues at The Hutong include Belinda Ann T., Moon Liu, Douglas O`Donnell, Consolata W. Ndungu, and Maggie Bowering.
You can use AeroLeads to view verified contact signals for Sean Wilde at The Hutong, including work email, phone, and LinkedIn data when available.
Sean Wilde holds Bachelor Of Business, Hospitality And Tourism Management And International Business from James Cook University.
Sean Wilde is listed with skills including Leadership, Team Building, Powerpoint, Social Media, Customer Relations, Public Speaking, Mandarin Chinese, and Customer Satisfaction.
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