• Managed, trained, and motivated a team of 60 recruiting coordinators to schedule virtual and on-site interviews for a total of 5,000 candidates per year.• Develop and foster client relationships with hiring managers to ensure the successful onboarding of new recruits.• Optimized the teams' performance by using a data-driven approach to understand the work process and assign tasks accordingly, leading to a 20% increase in productivity.• Established a positive working environment and implemented systems to promote team communication and collaboration.• Facilitated overall team performance by using measurable metrics and providing feedback-based coaching.

• Interact frequently with candidates, recruiters, and interviewers, ensuring all scheduled interviews executed seamlessly.• Assists with identifying issues affecting recruitment and implementing recruitment activities to continuously improve the process.• Coordinated travel and on-site activities for over 150 candidates per year, resulting in a 25% increase in successful hires from out-of-state candidates.• Facilitated onboarding activities to ensure new hires complete necessary paperwork in a timely and efficient manner, reducing the average onboarding time by 50%.• Streamlined the onboarding and interview process to help ensure a positive experience for new hires and improved completion time by 10%.• Consolidated candidates' data tracking in database, resulting in 25% more accurate reporting.

• Built and maintained a highly efficient and motivated field operations and maintenance team of 60 field technicians, 3 operations managers, and 1 maintenance supervisor as direct reports. • Kept a fleet readiness of 95% and an on-road availability of 98% for 1000 electric mopeds worth $800,000, by using a custom-built web application to track maintenance, repairs, and overall fleet health.• Tracked and maintained the charging infrastructure for 2600 lithium-ion batteries worth $2,600,000, saving $1,500,000 in company funds; and improved the reliability of the charging infrastructure for 2600 lithium-ion batteries worth $2,600,000 by monitoring the batteries, charging equipment, and managing a team of four technicians to establish a program of system maintenance and repair.• Oversaw and improved warehouse operations, including deliveries, inventory (over $1,000,000), equipment, and systems, reducing shipping errors by 30% and increasing warehouse productivity by 22%.• Increased fleet utilization by 15%, reduced fleet maintenance and downtime costs by 21%, and improved the vendor onboarding process by 30% by standardizing documents and updating the internal tracking system.• Established relationships with local government and law enforcement agencies, which resulted in a drop in the number of incidents by 30%.

• Increased profitability by 3% by creating schedules that assigned 10% more employees to the highest profit shifts. Accomplished by creating employee performance reviews, weekly tasks, and auditing time clocks for hourly employees (40 hours/week) in a startup environment. • Established and maintained relationships with local city officials and the government by attending monthly meetings, updating on progress, responding to complaints, and soliciting feedback. • Increased quarterly growth from 5% to 15% by implementing a new operational strategy to improve the operational model, which included reviewing operational metrics, analyzing the data, and iterating on the findings by collaborating with the Operations Team.• Oversaw the development of 6 new client accounts that increased the Austin market gross profit by 25%.• Maintained thorough, detailed records across fleet data, product performance, purchasing profiles, daily functions, vendor tracking, and staff performance. Maintained a fleet of 15 vehicles with a 100% on-time delivery rate and a 3% product loss rate, while encouraging a productive, team-driven atmosphere that resulted in a 10% reduction in staff turnover.

• Monitoring alarms and over 200 CCTV cameras spanning 3 facilities and responding to security threats in less than 1 minute, reducing the number of security incidents by 38%, protecting personnel, customers, and property.• Coordinated emergency response with law enforcement agencies using digital radio communication and software-based access control systems, resulting in 60% reduction in response time.• Prepared detailed incident reports for management each day, identifying and escalating the most critical incidents to the appropriate contacts.• Managed access for more than 25,000 visitors, contractors, and vendors/year, by monitoring and controlling access to the building.• Ensured compliance in accordance with legal regulations, code of conduct, and safety regulations, resulting in a reduction of incidents by 20% over the course of the year.

• Established and maintain relationships with local city officials, government and law enforcement agencies through regular meetings, coordinated site visits, and collaboration on community development projects.• Oversaw daily operations of WeDriveU's transportation program. Managed the corporate shuttle staffing accounts – operational service planning, driver staffing, scheduling, interviewing, hiring, and training, to meet service level agreements and increase customer satisfaction by 2%, while decreasing overtime by 20%. • Established a customer service focus to meet and exceed client expectations. Achieved a 90% client satisfaction rate through the provision of a 24-hour customer service hotline and weekly client service meetings.• As a Program Manager, analyzed the company's shuttle performance data to identify areas for improvement and recommended modifications to routes and schedules that reduced travel time by 38%, thus increasing efficiency and customer satisfaction.• Developed and implemented a fleet safety program to ensure compliance with DOT, governmental, and company regulations, policies, and standards pertaining to fleet safety, resulting in a reduction of vehicle collisions by 50%.• Managed vendor onboarding, billing activities, and relationship management with a team of 2, reducing onboarding time by an average of 12% in first year.

• Implemented and managed all security programs, policies, and procedures and ensured all quarterly audits were completed with 100% compliance.• Supervised and tracked over 300 Marines throughout the Area of Operation in Iraq / Afghanistan, and the U.S., ensuring 100% accountability daily. • Managed threat levels (enemy forces and weather) with the assistance of counterintelligence for operational security, resulting in zero casualties during the 12-month deployment.• Manage crisis management budget and related third-party vendor support contracts.• Ensured Motor Transport Company keeps a high level of readiness as it pertains to operations, logistical, and educational requirement over the period, which included taking the battalion from a 60% to a 100% completion rate in just over 2 months.• Conducted 100% annual training for battalion in order to enhance mission readiness.

• Ensured weekly communication with senior leadership on the status of security issues, evolving probabilities, and related recommendations. • Provided overall management and support for multiple programs, applying best practices and working closely with interdepartmental leaders to identify concerns and initiated efforts to improve the programs.• Tracked $7.6M in resources, vehicles, equipment, and a $1.2M budget. Set up all transportation of 328K passengers and over 21K tons of cargo by air, rail, and sea.• Scheduled and managed the safe performance of maintenance; reinforced importance of vehicle maintenance, which increased the readiness rating by 35%.• Coordinated transportation contracts via air, rail, water, and ground; decreased costs by $200K per year.• Led over 50 long haul logistics patrols throughout Iraq transporting vehicles, ammo, passengers, gallons of fuel and water, supply pallets, and containers over 12.5K miles.