Sean Chen Email and Phone Number
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With 9 years of design and 3 years of engineering experience, I specialize in Human-Computer Interaction, particularly in solving new problem spaces which often involves complex systems and emerging technologies such as wearable/IoT, Human-Machine Interface, AI/ML, AR/MR, and multi-modal interface, voice assistants, and Business Intelligence.Problem Solver:4.5 years of experience working in a fast paced startup with lots of ambiguity, solving new problems with no precedence to reference. Not only has helped the company ship award-winning applications, but also filed several HCI/UX related patents to secure its intellectual property.Research To Insights: Graduated from UC Berkeley with a master's degree in HCI, Sean has published AR/IOT academic papers. His research experience enables him to reveal pain points underneath the surface, translate research findings into actionable insights, and come up with novel solutions.Technical Knowledge:Worked as a software engineer at IBM before breaking into UX. With his technical background, he excels at comprehending complex matters, solving problems with an analytic and logical mind, and creating smooth communication and collaboration with the dev teams.To learn more about me: https://sean-chen.webflow.io
Palo Alto Networks
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Senior Staff Ux Ai DesignerPalo Alto Networks 2024 - PresentSanta Clara, California, Us
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Lead Ux Designer, Alexa & DevicesAmazon 2021 - 2023Seattle, Wa, UsIn the Alexa Voice Service team, we extend the smart assistant experience to partner devices and applications, including wearables, smart TVs and appliances, with multimodal and multi-touchpoint designs. -
Senior Ux DesignerExpedia Group 2020 - 2021Seattle, Wa, UsIn the Lodging Shopping team, we strive to improve customers experience in finding and purchasing a property to stay. I designed features and participated in cross-team goals including property recommendations, user feedback content, and inclusive designs. -
Senior Ux DesignerAtheer 2016 - 2019Santa Clara, Ca, UsAtheer provides AR & AI solution for industrial enterprises by aiding field workers with digital instructions and augmented guidance from remote experts.- Led and defined the vision for the next gen cross-platform device UX and multi-model interaction system and pitched to executive teams. Provided leadership through framing business and user problems, roadmap planning, creating design guidelines and processes. - Shipped the award-winning B2B AR/AI platform globally from 0 to 1, under a fast-paced and ambiguous environment. Led the glasses & mobile UX while participated in web and backend UX (such as user permissions, file sharing, and contextual searching) and coaching junior designers.- Sole designer of the Natural UI (gestures, voice, & head motion) OS platform on AR glasses, which generated 7-figure revenue. Conducted user research and usability testing and worked closely with engineers to improve the algorithms.- Filed 4 US patents (all granted) to protect company IP. Published AR design articles to maintain Atheer’s thought leadership in the domain. -
Ux Designer & ResearcherAtheer 2014 - 2016Santa Clara, Ca, UsThe AiR Glasses is Atheer’s in-house smart glasses for enterprise AR. - Led the design of Atheer's proprietary interaction system (gestures, voice commands, and head motion). This includes user research, interaction and UI design, usability testing (testing app design and conducting the tests), and onboarding tutorial.- Led the UX design of glasses middleware platform (on top of Android OS) and apps including: home screen, notification center, glasses settings, and demo apps.- Contributed to the AR enterprise application design, such as workflow instructions, augmented video call, messaging, file syncing and browsing, etc. - Assisted product pitch demo design and participated in fundraising demos with the executive team.
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Hci Research Assistant, Bid LabUniversity Of California, Berkeley May 2013 - Oct 2013Berkeley, Ca, UsLed a team of 3 to research on the topic of using a head-worn computing device to select and interact with smart appliances in the physical space. Explored the potential and challenges of such method via user study. Augmented Google Glass with additional hardwares. Designed the selection experience and disambiguation mechanism. Wrote Android and Arduino code to build the system.Continued to participate in the project voluntarily to further improve the system and submit papers to HCI conferences.- Accepted for O'Reilly Solid Talk 2014- Accepted for ACM SUI (Spatial User Interaction) 2014 conference paper -
Interaction Design InternSap May 2012 - Oct 2012Walldorf, Bw, DeOne of the core designers for an iOS app “PhotoTribe” in the AppHaus team.Worked with the product owner and marketing specialist on a daily basis to decide product features and use cases. Built wireframes and collaborated closely with visual designer to work on the look and feel of the hi-fi prototypes. Wrote design documents with product owner and communicated with engineers. After the full-time senior interaction designer took a long vacation, stepped up and became the primary owner for the interaction design. Internship was extended after the summer until the product released. -
Software EngineerIbm Jul 2008 - Jun 2011Armonk, New York, Ny, UsA developer on a middleware platform for many IBM products, built by Java EE and JSF. Worked with teams in various countries to integrate products. Worked on the Lotus Traveler (Android) product as a Quality Assurance Engineer. Also performed automation and customer support.In an urgent case of mobile shopping solutions for a client, joined the task force and implemented a mobile web application prototype. Designed the UI and implemented the front-end code. The PoC was a success and the company won the contract.
Sean Chen Education Details
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Uc Berkeley School Of InformationInformation Management And Systems -
National Taiwan UniversityInformation Management
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National Taiwan UniversityInformation Management
Frequently Asked Questions about Sean Chen
What company does Sean Chen work for?
Sean Chen works for Palo Alto Networks
What is Sean Chen's role at the current company?
Sean Chen's current role is Senior Staff UX AI Designer @ Palo Alto Networks. Ex-Amazon. I solve complex problems by bridging design with emerging technologies..
What is Sean Chen's email address?
Sean Chen's email address is se****@****ley.edu
What is Sean Chen's direct phone number?
Sean Chen's direct phone number is +165093*****
What schools did Sean Chen attend?
Sean Chen attended Uc Berkeley School Of Information, National Taiwan University, National Taiwan University.
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