Stephen Arebalo Email & Phone Number

Texas, United States

Dallas, Texas, United States

Subject matter expert related to Smart Packaging Solutions (SPS) products and technology for Secure Contactless Payment EMV semiconductor product offerings. Grow customer relationships by aligning SPS products to customer and business needs in facilitating Sales by increasing product sales, managing all projects, providing technical support, ease-of-delivery, improving client’s confidence, and expanding product offerings. Client requirement gathering, main point of contact, negotiated across regional sales and functional team members in delivery of customer’s products and solutions. Display leadership in managing technical services projects from pre-sales, planning, execution, controlling, and closure of qualification of products for the generation of sales for millions of modules and contactless antenna designs. Managed project life cycle scope, negotiation, scheduling, motivating, problem solving, and conflict management. Assist Product Marketing to define product release plans; strategic planning/alignment, and functional requirements.• Provided pre-sales technical support to key accounts on EMV contactless chip products technical capability and assisted in obtaining payment brand certification of card manufacturers which lead to the sales of over 50,000,000 EMV contactless modules and antenna prelams • Managed multiple projects with key accounts for the certification and sale of multiple generational contactless payment products which lead to the sales of $54,000,000 payment brand contactless products • Managed migration projects in replacement of EOL contactless payment products with new contactless payment product which led to the sale of over 1,000,000 modules and antenna prelam positions • Lead pre-sales projects for key accounts for testing, qualification, payment brand certification, and delivery of multiple Chip and OS supplier’s solutions for delivery of contactless Visa, MasterCard, Discover, and ANEX payments generating over $45,000,000 in revenue

United States

Everlight Americas, Carrollton Texas May 2017 – June 2017 Everlight America Inc. is a North American Sales subsidiary of Everlight Electronics a leading global Optoelectronic manufacturer of low and high power visible LED’s, SMD, and Thru-hole Lamps, Digital Displays, Infrared emitters, optical sensors, fiber optics and optocoupler components. Provides solutions for various applications in lighting, consumer, computing, automotive, telecommunication, and industrial market segments Key Account Manager: Acquire a thorough understanding of key customer’s needs and requirements. Develop trusting relationships with major customers by ensuring the correct products are recommended and delivered to customers in a timely manner. Focus on growing and developing existing customer accounts, together with generating new business. Resolve any issues and problems faced by customer and deal with complains to maintain customer’s trust. Act as the key interface between the customers and internal teams. Work with internal teams to modify existing product/develop new products to satisfy the customer’s demands. Prepare regular progress and forecast target reports using key account metrics plus maintain CRM data within Sales Force • Managed over 40 major key accounts in US market to deliver over $3,000,000 in annual sales revenue • Responded to customers request for crossing or meeting their requirement specifications for recommending an optoelectronic component(s) to meet their needs within 48 hours or less• Responsible for responding to customers need for RFQ and pricing quotes of optoelectronic components in a timely response• Identified optoelectronic component design-ins with customers in 2017 for $4,000,000 in projected revenue in 2018• Strategically worked on ways to obtain a larger share of optoelectronic component business over competition

Dallas/Fort Worth Area

Experienced, highly motivated, enthusiastic, and high achieving individual with extensive involvement in program/project management, account management, sales management, technical pre-sales, and first level support of semiconductors and software secure solutions. Competent leader, self-motivated, highly organized, quick learner, dedicated, problem solver, customer focused, team management with strong oral and written communication skills. Successfully communicate, interact, inspire, organize, negotiate with clients, partners, vendors, and cross functional multicultural international teams to determine best products and software solutions to meet client’s objectives and company’s goals. Dynamic leadership qualities managing project lifecycle starting with defining requirements, scope, objective, planning, execution, control, change management, risk management, status reporting, and communication with team members and clients in delivery of a product solution to meet customer’s satisfaction. Proficient in Word, Excel, PowerPoint, MS Project, Outlook, & Salesforce and currently studying the Agile Methodology.Independent consultant accepting short or long term contracts or full time positionAttending Networking Events Researching Industry LeadersTracking Industry TrendsParticipating in Industry DiscussionsAttending US Payment Forum Regularly attending monthly PMP meeting and events Involved in ongoing Technical, Leadership, Strategic, and Business management training

Prosper Tx

Subject matter expert related to sales of NXP’s Secure Payment EMV semiconductor product offerings. Grow key account customer relationship by providing sales presentations, conduct product reviews and status meetings, articulate NXP’s product features and value proposition to meet key account stakeholder’s satisfaction. Work in conjunction with internal NXP teams to support customer integration of NXP’s semiconductors technology. Recognize, develop, and close sales design-in win opportunities with key accounts. Assist Product Line with market intelligence for customer market share, new product requirements, technology requirements, etc.• Managed major card manufacturing accounts in US market to deliver $8,000,000 in annual sales• Coordinated across functional teams and Product Line teams to migrate card manufacturer’s Issuing Banks from expiring semiconductor chip technology to newer NXP’s EMV semiconductor chip technology in less than a 6 months.• Identified semiconductor design-ins with customers in 2016 for $6,000,000 in projected revenue in 2017 • Forecasted new projects opportunities where NXP products design-in opportunities for $10,000,000 in sales starting in 2017 with information tracked in Sales Force for Management’s review and monitoring • Customer’s main-point of contact for Payment Brand (i.e. Visa, MasterCard, Discover, & AMEX) requests to identify Semiconductor Technology Solution, Payment Type Approval, Technical Support, Technical Documentation, Pricing, Order Fulfillment, and Manage any Quality Issues for NXP’s contact, dual interface, wearables, and other IC products

Carrollton Tx

Leadership in organizing the delivery of customized Financial Instant Issuance solution to Banks or Credit Unions which support personalization of EMV contact and dual interface cards for Visa, MasterCard, and Discover Payment Brands. Developed internal Project Lifecycle process which helped streamline the internal teams to quickly determine requirements & tasks needed for delivery of a client’s EMV Financial Instant Issuance solution. Strong leadership across functional groups to manage aspects of project life cycle; requirement gathering, scope, planning, scheduling, communication, negotiation, problem solving, risk management, conflict resolution, status meetings, & reporting.• Lead 80+ Instant Issuance personalization software development projects for Issuing Banks and Credit Unions in delivery of an EMV Instant Issuance Payment Brand solution for client’s selected hardware supporting multiple branch locations• Strong leadership across multiple Processors of Banks and Credit Unions in the delivery and client’s acceptance of Instance Issuance Solution using TSM capabilities for over $450,000 in revenue plus ongoing annual maintenance fees • Received client’s acceptance and approval of the Instant Issuance Solution lead to sales of over $600,000 EMV cards• Communicated and negotiated with multiple Banks, Credit Unions, and Processors in succeeding in Visa, MasterCard, and Discover Card Personalization Validation (CPV) testing and approval of personalized EMV cards

Dallas/Fort Worth Area

Grow customer relationships by aligning products to customer and business needs in facilitating Sales by increasing product sales, ease-of-delivery, improving client’s confidence, and expanding product offerings. Client requirement gathering, main point of contact, negotiated across regional sales and functional team members in delivery of customer’s products and solutions. Display leadership in managing technical services projects from pre-sales, SOW Proposal, planning, execution, controlling, and closure. Managed project life cycle scope, negotiation, scheduling, motivating, problem solving, and conflict management. Assist Product Line to define product release plans; strategic planning/alignment, and functional requirements.• Provided pre-sales technical support to key accounts on new EMV chip products technical capability and assisted in obtaining payment brand certification which lead to first US sales of over 7,000,000 EMV contact chips• Managed multiple project resources with key accounts for the certification and sale of multiple generational contactless payment products which lead to the sales of 300,000,000 payment brand contactless card products and software solutions• Managed migration projects in the replacement of contactless payment products with new contactless payment product which led to the sale of over 1,300,000 inlay positions • Lead pre-sales projects for key accounts for testing, qualification, payment brand certification, and delivery of first release of contactless payment stickers for Discover which lead to the sale of over $2,500,000 in revenue• Program Manager for the development of software Statement of Works for Financial Issuers and key accounts which lead to the generation of projects for over $1,225,000 in revenue • Managed developing, testing, qualifying, and delivering a new generation of Secure Element to a mobile handset manufacture using Near Field Communications capability for contactless payment and physical access

Addison Tx

Managed projects to deliver customized smart credit card personalization software solutions and card readers for Financial Institutions of chip credit cards. Directed all aspects of the project life cycle; initiation, planning, execution, controlling, and closure. Responsible for managing day-to-day operational aspects of project including managing; scope, risks, conflicts, problem resolution, and scheduling. Created “Progress Reporting and Budgeting”, “Change Management Request”, “Risk Mitigation”, and “Quality Control” documentation for the project. • Managed the Visa Smart Card project for a major retailer Target across multiple groups and external vendors in requirements gathering, applet development, initialization, personalization software development, testing, and qualification plus the manufacturing of smart cards for personalization of over 14,000,000 credit cards generating over $30,000,000 in revenue• Provided technical consulting services to issuing Banks and Retailers of the MasterCard and Visa Smart Contactless Card program, for delivery of pre-personalization & personalization requirement specifications for delivery of contactless cards which generates over $10,000,000 in revenue annually. • Lead company’s first USA VISA Smart Card project for Fleet Bank rollout by managing efforts across multiple cross functional teams and vendors in requirements gathering, software development, initialization/applet loading, testing, manufacturing, qualification, and delivery of smart cards, software, card readers generating $7,000,000 in revenue • Responsible for managing development efforts with US Department of Defense (DOD) and across multiple cross functional teams in requirements gathering, software development, initialization, applet loading, testing, qualification, manufacturing, and delivery of 3,000,000+ smart cards to DOD within a 12 months generating $15,000,000 in revenue

Tulsa, Oklahoma

As North America’s Western Region Operations Manager was responsible for managing BackOffice team overseeing day-to-day BackOffice Server operations in supporting, and maintaining ongoing administrative and operating services for Novel application servers, data storage, file/print sharing, SMS - application software distribution, Exchange - Email Service, RAS, and Win Terminal servers for over 70 plus servers. The Desktop Support was the second team which I was responsible for in providing clients with desktop support for hardware and software services plus daily monitoring and overseeing Help Desk tickets are being processed and customers are receiving resolutions to their problems in a timely manner for over 3,400 plus desktops. • Promote education and training for the entire BackOffice and Desktop Support team and lead by example in obtaining my Microsoft Certification which stimulated over 15 of my team members to obtain their Microsoft Certification as well • As an IT Managers ensured the appropriate resource and service planning was linked to meet the forecasted business requirements by being responsible for hiring and managing 20 information technology contract personnel plus negotiate their cost and length of service• Performed the testing, evaluation, and recommendation of emerging Biometrics authentication and Smart Card technologies on a wide variety of biometrics devices, sensors, and vendor software products to address aggressive move into electronic business channels, which is tightly integrated with mainstream desktop and web technologies. Deploy a pilot test of the best Biometrics product selected based on a series of criteria and tests to deploy to selected upper level of management and financial groups within the company • Ensured local and remote information technology infrastructure servers were securely backed up for application and data recovery and all necessary documentation was in place.

Masters Of Science, Statistics, 3.7

Master in Statistics - As a Teaching Assistant taught college level math classes at Oklahoma State University. Motivated and tutored.

Bachelor Of Science, Math And Chemistry, 3.7

Double Major in Math and Chemistry