Lead the strategic planning for application migration and cloud adoption, collaborating closely with cross-functional teams to minimize on-premises technical debt enterprise-wide. Collaborate with teams to craft secure and compliant solutions and services that streamline and modernize our portfolio.

Demonstrated expertise in selling platform-as-a-service, consulting, advisory, and other technical services to customers. Served as a key presenter of managed services, to potential clients while aligning business development activities with sales and company division goals. Successfully executed various client responsibilities for hospitals and health systems, including lead generation and problem resolution. Proactively identified and developed new approaches to generating leads and… Show more Demonstrated expertise in selling platform-as-a-service, consulting, advisory, and other technical services to customers. Served as a key presenter of managed services, to potential clients while aligning business development activities with sales and company division goals. Successfully executed various client responsibilities for hospitals and health systems, including lead generation and problem resolution. Proactively identified and developed new approaches to generating leads and addressing customer needs, resulting in valuable insights for the company.Key Accomplishments:• Overseeing over 50 clients' accounts while building new long-term relationships and successfully facilitating business transactions.• Promoted to Account Executive from Managed Services Leader of Sales Solutions within a short period based on successes in relationship building and facilitating transactions that drive revenue.• Increased sales closing ratio by generating new leads, spearheading sales discussions, establishing and leveraging contacts, and developing relationships with organizations. Show less

Responsible for the networks, servers, desktops, mobile devices, applications, and telecommunication services and systems for healthcare organizations throughout the United States. Played an integral role in designing, executing, optimizing, and supporting cross-functional departments and clients, ensuring efficient and effective operations. Delivered strong leadership by developing goals, providing coaching, and implementing performance management strategies to improve team… Show more Responsible for the networks, servers, desktops, mobile devices, applications, and telecommunication services and systems for healthcare organizations throughout the United States. Played an integral role in designing, executing, optimizing, and supporting cross-functional departments and clients, ensuring efficient and effective operations. Delivered strong leadership by developing goals, providing coaching, and implementing performance management strategies to improve team performance. Contributed as a speaker at healthcare conferences on various topics, including service offerings and the latest technologies in healthcare IT.Key Accomplishments:• Collaborated with cross-functional teams to develop and deliver services, initiate client outreach, and leverage data to increase customer engagement and satisfaction.• Managed nine teams consisting of 110+ technical employees for establishing healthcare services to hospitals, including Cloud Hosting, Clinical and Application Services, Service Desk, Operations, Event Response, Disaster Recovery, and Telephony.• Improved efficiencies in IT service delivery, lowering the cost of IT for clients while improving customer service.• Directed and executed 50+ innovative business resolutions for hospitals across the United States. Show less

Led and mentored high-performing teams in delivering healthcare IT services to ensure the optimal secure delivery of healthcare information technology services and systems. Successfully presented, implemented, optimized, and supported healthcare information technology systems to hospitals throughout the United States. Utilized strong project management skills to ensure timely and efficient implementation of systems. Fostered a collaborative team culture and provided guidance… Show more Led and mentored high-performing teams in delivering healthcare IT services to ensure the optimal secure delivery of healthcare information technology services and systems. Successfully presented, implemented, optimized, and supported healthcare information technology systems to hospitals throughout the United States. Utilized strong project management skills to ensure timely and efficient implementation of systems. Fostered a collaborative team culture and provided guidance, feedback, and training to help team members develop new skills and improve existing ones. Implemented effective performance management strategies to ensure high-quality service delivery and maximize team performance.Key Accomplishments:• Managed nine teams consisting of 110+ technical employees for establishing healthcare services to hospitals, including Cloud Hosting, Clinical and Application Services, Service Desk, Operations, Event Response, Disaster Recovery, and Telephony teams.• Patched and managed 10K+ endpoints, servers, as well as applications, validating business continuity and disaster recovery capabilities, minimizing downtime and maintaining continuity of critical healthcare services.• Supervised the security posture of hospital systems for compliance with HIPAA and HITECH regulations.• Implemented IT-leading practices across three data centers, such as software patching, escalation management, and KPIs.• Successfully ran 24x7 escalation and problem-resolution teams for hospitals and systems. Show less

Responsible for the desktop, telecommunications, and disaster recovery teams providing support at local hospitals and clinics 24x7. Managed endpoints and hardened them for HIPAA and HITECH standards. Installed, optimized, and supported technology that optimized patient throughput.