Regional Service Senior Manager Vp
Current
Oct 2022 - Present
AeroLeads people directory · profile
Sebastian Alvarez Email & Phone Number
Project Management | Business Analysis | Customer Experience Design | BPM | Financial Management
at
Citi
1 work email found
@citigroup.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Project Management | Business Analysis | Customer Experience Design | BPM | Financial Management
Location
Bogota, D.C., Colombia
Company size
Who is Sebastian Alvarez? Overview
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Quick answer
Sebastian Alvarez is listed as Project Management | Business Analysis | Customer Experience Design | BPM | Financial Management at Citi, a company with 201877 employees, based in Bogota, D.C., Colombia. AeroLeads shows a work email signal at citigroup.com and a matched LinkedIn profile for Sebastian Alvarez.
Sebastian Alvarez previously worked as Regional Service Senior Manager VP at Citi and Customer Service Manager | Strategy & Projects at Despegar. Sebastian Alvarez holds Specialist In Financial Management from Universidad De Los Andes - Colombia.
Company email context
Email format at Citi
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{first}.{last}@citigroup.com
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AeroLeads found 1 current-domain work email signal for Sebastian Alvarez. Compare company email patterns before reaching out.
Profile bio
About Sebastian Alvarez
I am an Industrial Engineer with 10+ years of experience in project management with specific knowledge of the agile framework and PMI Standards. I have experience developing customer-centric and data-driven solutions and managing business transformation through process reengineering, financial management and developing strategies to drive the business growth.I am passionate about leading and motivating teams, improving operations, increasing productivity, optimizing processes, solving problems through creative thinking tools and techniques, and implementing high-value products oriented to deliver the best customer experience.I feel highly motivated by developing myself in dynamic, innovative, and lean culture work environments taking on challenging objectives.
Listed skills include Leadership, Auditing, Customer Experience, Quality Management, and 46 others.
Current workplace
Sebastian Alvarez's current company
Company context helps verify the profile and gives searchers a useful next step.
Citi
7 roles
Sebastian Alvarez work experience
A career timeline built from the work history available for this profile.
Customer Service Manager | Strategy & Projects
Jun 2022 - Oct 2022
Project Manager
May 2021 - Apr 2022
Operations Direction Coordinator
Responsible for leading operations strategic projects and managing the development of technological solutions focused on improving customer experience, that ensures operational excellence and the delivery of high-quality service guaranteeing compliance with KPIs.Responsible for leading the Direction´s financial process (budgeting, planning, forecasting and.
Sep 2019 - May 2021
Compliance And Development Coordinator
Coordinate and manage the strategic projects that impact the digital transformation in multiple cities, articulating and prioritizing requirements from the different stakeholders, assessing risks and potential impacts, optimizing the value of the work team’s effort, ensuring timely execution and the delivery of customer-centric solutions in alignment with.
Jan 2018 - Sep 2019
Standards And Service Projects Analyst
Evaluate, propose and manage projects focused on transforming processes, simplifying customer service, increasing customer loyalty, and augmenting productivity in airports, by performing business cases, setting goals, timelines and scopes, ensuring the engagement of the key stakeholders, and dealing with communications, risk management, execution.
Mar 2016 - Jan 2018
Customer Compensation Management Analyst
Responsible for defining and disclosing the customer compensation policy, managing the budget, identifying and implementing improvements and optimizations for the process, and, guarantee the operation and usability of the CORE compensation platform by defining functional and technical requirements, dealing with validation and test execution, and monitoring.
Mar 2013 - Mar 2016
Team & coworkers
Colleagues at Citi
Other employees you can reach at citigroup.com. View company contacts for 201877 employees →
AL
Ana Laura Barahona Hernandez
Colleague at CitiHeredia, Heredia, Costa Rica, Costa Rica
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MJ
Matthew Johnson
Colleague at CitiNew York, New York, United States, United States
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JC
Jose Cabrera
Colleague at CitiClermont, Florida, United States, United States
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EG
Elnur Guliyev
Colleague at CitiBudapest, Budapest, Hungary, Hungary
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RP
Ron Pierce
Colleague at CitiBoise Metropolitan Area, United States
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DC
Danna Carmona
Colleague at CitiCastro Valley, California, United States, United States
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LB
Lucas Britto
Colleague at CitiSão Paulo, São Paulo, Brazil, Brazil
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DV
Denisse Valerín Ruiz
Colleague at CitiCosta Rica, Costa Rica
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ML
Małgorzata Lasiuk
Colleague at CitiOlsztyn, Warmińsko-mazurskie, Poland, Poland
View →
RM
Raul Mauricio Ibarra
Colleague at CitiMiami, Florida, United States, United States
View →
Ana Laura Barahona Hernandez
Colleague at CitiHeredia, Heredia, Costa Rica, Costa Rica
View →
MJ
Matthew Johnson
Colleague at CitiNew York, New York, United States, United States
View →
JC
Jose Cabrera
Colleague at CitiClermont, Florida, United States, United States
View →
EG
Elnur Guliyev
Colleague at CitiBudapest, Budapest, Hungary, Hungary
View →
RP
Ron Pierce
Colleague at CitiBoise Metropolitan Area, United States
View →
DC
Danna Carmona
Colleague at CitiCastro Valley, California, United States, United States
View →
LB
Lucas Britto
Colleague at CitiSão Paulo, São Paulo, Brazil, Brazil
View →
DV
Denisse Valerín Ruiz
Colleague at CitiCosta Rica, Costa Rica
View →
ML
Małgorzata Lasiuk
Colleague at CitiOlsztyn, Warmińsko-mazurskie, Poland, Poland
View →
RM
Raul Mauricio Ibarra
Colleague at CitiMiami, Florida, United States, United States
View →
2 education records
Sebastian Alvarez education
Specialist In Financial Management
Industrial Engineer
FAQ
Frequently asked questions about Sebastian Alvarez
Quick answers generated from the profile data available on this page.
What company does Sebastian Alvarez work for?
Sebastian Alvarez works for Citi.
What is Sebastian Alvarez's role at Citi?
Sebastian Alvarez is listed as Project Management | Business Analysis | Customer Experience Design | BPM | Financial Management at Citi.
What is Sebastian Alvarez's email address?
AeroLeads has found 1 work email signal at @citigroup.com for Sebastian Alvarez at Citi.
Where is Sebastian Alvarez based?
Sebastian Alvarez is based in Bogota, D.C., Colombia while working with Citi.
What companies has Sebastian Alvarez worked for?
Sebastian Alvarez has worked for Citi, Despegar, Habi, and Avianca.
Who are Sebastian Alvarez's colleagues at Citi?
Sebastian Alvarez's colleagues at Citi include Ana Laura Barahona Hernandez, Matthew Johnson, Jose Cabrera, Elnur Guliyev, and Ron Pierce.
How can I contact Sebastian Alvarez?
You can use AeroLeads to view verified contact signals for Sebastian Alvarez at Citi, including work email, phone, and LinkedIn data when available.
What schools did Sebastian Alvarez attend?
Sebastian Alvarez holds Specialist In Financial Management from Universidad De Los Andes - Colombia.
What skills is Sebastian Alvarez known for?
Sebastian Alvarez is listed with skills including Leadership, Auditing, Customer Experience, Quality Management, Technological Solutions, Engagement Management, Digital Transformation, and Agile Project Management.
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