Sebastian G Gonnelli

Sebastian G Gonnelli Email and Phone Number

Sr. Solutions Architect at Binary Anvil @ Binary Anvil
Sebastian G Gonnelli's Location
Maple Valley, Washington, United States, United States
Sebastian G Gonnelli's Contact Details
About Sebastian G Gonnelli

With more than 10 years in the e-Commerce industry I continue to grow my passion for e-Commerce innovation, optimization and conversion. I bring with me the natural ability to troubleshoot, analyze, learn and transfer knowledge gained in my vast experience supporting e-Commerce platforms with high levels of Customer Satisfaction. I have a strong background in Quality Assurance combined with clear understanding on how to drive e-Commerce Merchants to develop requirements for their solutions and a continuous thirst for knowledge. Detail oriented, methodical and focused on getting the job done and done well in addition to a trajectory of effective management of technical teams.

Sebastian G Gonnelli's Current Company Details
Binary Anvil

Binary Anvil

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Sr. Solutions Architect at Binary Anvil
Sebastian G Gonnelli Work Experience Details
  • Binary Anvil
    Sr. Solutions Architect
    Binary Anvil Apr 2019 - Present
    North Bend, Wa, Us
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  • Binary Anvil
    Sr. Technical Program Manager
    Binary Anvil Sep 2015 - Present
    North Bend, Wa, Us
    View
  • Ebay Inc
    Business Solutions Architect - Magento Expert
    Ebay Inc Oct 2013 - Sep 2015
    San Jose, Ca, Us
    • Provided technical assistance and guidance to merchants as Vizio, Easton, Pet360, Lenovo, El Palacio de Hierro, W.C. Bradley Corporation, PayPal Inc., Braintree and more.• Developed Magento U Payments Seminar and delivered at Imagine Commerce 2015 • Assisted Magento’s sales department with presales engineering• Created new consulting services offering • Played the role of Technical Account Manager and Technical Advisor for Magento Enterprise projects during development, launch and after go live.
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  • Ebay
    Sr. Escalations Manager - Magento Tech Support
    Ebay Nov 2010 - Jan 2013
    San Jose, Ca, Us
    Managed two overseas technical teams including developers and systems administrators. Worked in liaison between first level support and the technical teams to ensure quality deliverable from both teams. Primary point of contact for escalations with C level merchants. Optimization of internal procedures to ensure excellent NPS and issue resolution time.
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  • Magento
    Technical Support Manager
    Magento Aug 2009 - Sep 2010
    San Jose, California, Us
    Built a world class support organization. Adjusted support service scope and SLA to deliver best in class support to Magento Enterprise merchants. Created internal workflows to optimize the customer experience. Trained and on-boarded new talents incorporated to the team.
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  • Varien
    E-Commerce Qa Analyst (Senior)
    Varien 2005 - 2007
    Los Angeles, Us
    Responsible for the quality assurance of highly customized eCommerce solutions built both in Magento and osCommerce.Created test framework and documentation.Trained new Quality Assurance engineers that joined the team.
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  • Apex America
    Escalations Representative
    Apex America Apr 2004 - May 2006
    Córdoba, Córdoba, Ar
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  • Telecom Argentina
    Telemarketing
    Telecom Argentina Sep 2001 - Mar 2003
    Comuna 1, Ciudad Autónoma De Buenos Aires, Ar
    View

Sebastian G Gonnelli Skills

Jira E Commerce Windows Magento Testing Social Media Open Source Salesforce.com Enterprise Software Kayako Management Operations Management Office Administration Interviewing Skills Agile Methodologies Web Development Css Scrum Php Mysql Apache Ajax Jquery Zend Framework Lamp Sdlc Git Web Applications Nginx Mvc Subversion Xhtml Memcached Soap Crm Rest Drupal Cms Javascript Html 5 Agile Project Management Business Analysis Html5 Software Project Management Project Management Program Management Requirements Analysis Requirements Gathering

Sebastian G Gonnelli Education Details

  • Universidad Blas Pascal
    Universidad Blas Pascal
    Institutonal Communications
  • Instituto Bilingue Santa Ana
    Instituto Bilingue Santa Ana
    Bachelor'S Degree

Frequently Asked Questions about Sebastian G Gonnelli

What company does Sebastian G Gonnelli work for?

Sebastian G Gonnelli works for Binary Anvil

What is Sebastian G Gonnelli's role at the current company?

Sebastian G Gonnelli's current role is Sr. Solutions Architect at Binary Anvil.

What is Sebastian G Gonnelli's email address?

Sebastian G Gonnelli's email address is zg****@****ail.com

What is Sebastian G Gonnelli's direct phone number?

Sebastian G Gonnelli's direct phone number is +131094*****

What schools did Sebastian G Gonnelli attend?

Sebastian G Gonnelli attended Universidad Blas Pascal, Instituto Bilingue Santa Ana.

What skills is Sebastian G Gonnelli known for?

Sebastian G Gonnelli has skills like Jira, E Commerce, Windows, Magento, Testing, Social Media, Open Source, Salesforce.com, Enterprise Software, Kayako, Management, Operations Management.

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