Sebastian Munoz

Sebastian Munoz Email and Phone Number

Industrial Engineer | Fintech Operations | Strategy & Consultancy | ex Latam Airlines | ex Accenture @ Mercado Libre
buenos aires, argentina
Sebastian Munoz's Location
Santiago, Santiago Metropolitan Region, Chile, Chile
Sebastian Munoz's Contact Details

Sebastian Munoz personal email

About Sebastian Munoz

Industrial Engineer from Universidad Técnica Federico Santa María (Chile). Currently pursuing a Master's Degree in Public Policy (UTDT, Argentina). I have worked in service and consulting companies such as: LATAM Airlines, Accenture, Aguas Andinas and Innspiral. I have worked mainly in areas of innovation project development, continuous improvement, operations transformation and management control. I consider that my skills to highlight can be summarized in a solid analytical capacity for the definition and solution of problems, deep understanding of the context in each situation, broad interest in knowledge and new technologies for its application in value solutions. As for my soft skills, I have a good ability to adapt to new challenges and scenarios, interpersonal relationship building, teamwork, leadership and motivation.

Sebastian Munoz's Current Company Details
Mercado Libre

Mercado Libre

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Industrial Engineer | Fintech Operations | Strategy & Consultancy | ex Latam Airlines | ex Accenture
buenos aires, argentina
Website:
mercadolibre.com
Employees:
10700
Sebastian Munoz Work Experience Details
  • Mercado Libre
    Subgerente Comercial Online Payments
    Mercado Libre Jan 2024 - Present
    Gran Santiago, Región Metropolitana De Santiago, Chile
  • Mercado Libre
    Fintech Operations Supervisor (Argentina, México, Chile, Uruguay, Colombia, Perú & Ecuador)
    Mercado Libre Dec 2022 - Feb 2024
    Scope: Países de habla Hispana
  • Mercado Libre
    Fintech Operations Supervisor (Argentina, Uruguay, Perú)
    Mercado Libre Mar 2022 - Dec 2022
    Buenos Aires, Provincia De Buenos Aires, Argentina
    Operación y Recupero de Contracargos. Iniciativas de maximización de recupero y experiencia de clientes.Minimización de impactos económicos en P&L. Coordinación con PF para reducción de chargebacksScope: Argentina, Uruguay, Perú
  • Mercado Libre
    Chargebacks Recovery Management
    Mercado Libre Feb 2021 - Mar 2022
    Operación y Recupero de Contracargos. Iniciativas de maximización de recupero y experiencia de clientes.Minimización de impactos económicos en P&L. Coordinación con PF para reducción de chargebacksScope: México, Chile, Colombia
  • Accenture
    Management Consultant
    Accenture Aug 2017 - Feb 2021
    Buenos Aires, Argentina
    - Responsible in project to define the new operating model after the merger of two important telecommunications companies. Unification of the operating model in service assurance, re-definition of the organizational structure, processes and tools.- Consultant in project of definition of the operating model for the implementation of the new version of the ERP within a Telecommunications company.- Responsible for Digital Transformation project for an Argentinean company in the Engineering and Construction industry.- Consultant in Strategic Planning project to the year 2020 for a financial company in Argentina. Participation in market research activities, internal evaluation, hypothesis development, validation, design and development of strategic proposals for the company.
  • Latam Airlines
    Head Of Operations And Sales In Duty Free Service Onboard
    Latam Airlines Feb 2014 - Jun 2016
    Santiago, Chile
    His main function was to enhance sales and onboard service delivery, maintaining continuous operation on all international flights, through activities and projects coordinated with Marketing, Onboard Service, Finance and Supply Chain areas.- Responsible in the construction of P&L dashboard, sales and operational indicators, along with their presentation to area leaders.- Responsible in the development of projects for the reduction of logistic lead times within the flight supply circuit.- Responsible for the sales force. Recruitment process, training, motivation and results control.
  • Lan Airlines
    Innovation Project Analyst
    Lan Airlines Feb 2012 - Jan 2014
    Santiago, Chile
    - Responsible for process survey activities, detection of improvement opportunities, search for solutions, project design and presentation of initiatives to the innovation committee. - He was able to develop solutions to meet the needs of the IT, Fleet Maintenance, Environment and Onboard Service departments. In particular, through a joint project with the Continuous Improvement Management, with the Maintenance Department, processes were surveyed and continuous improvement and innovation initiatives were designed for the areas of Line Maintenance, Major Maintenance, Cabin Maintenance and Engine Maintenance. - Responsible for the implementation of the "Carpooling LAN" project, being the first corporate platform in Latin America to share rides among coworkers.
  • Aguas Andinas
    Project Analyst
    Aguas Andinas Aug 2011 - Jan 2012
    Santiago, Chile
    Aguas Andinas is the main supplier of drinking water and sanitation services in the Metropolitan Region. - Responsible for the evaluation of the project "Energy Alternative for the use of biogas". It included the study of technical, economic and environmental solutions. Along with optimization analysis of the sizing and investment year. - Search of continuous improvement opportunities and presentation of ideas to the Production Management.
  • Innspiral
    Professional Practice
    Innspiral Dec 2009 - Apr 2010
    Santiago, Chile
    Innspiral is an innovation and strategy consulting firm. She worked in the "Knowledge Management Center", a support area for different projects. Her main responsibilities were conducting studies, benchmarks, presentations and trend analysis in the consumer goods, technology and mining sectors.

Sebastian Munoz Skills

Microsoft Excel Microsoft Office Project Management English Microsoft Project Trabajo En Equipo Estrategia Empresarial Marketing Strategic Planning Liderazgo De Equipos Estrategia De Mercadotecnia Ventas Microsoft Powerpoint Microsoft Word Visual Basic Para Aplicaciones

Sebastian Munoz Education Details

Frequently Asked Questions about Sebastian Munoz

What company does Sebastian Munoz work for?

Sebastian Munoz works for Mercado Libre

What is Sebastian Munoz's role at the current company?

Sebastian Munoz's current role is Industrial Engineer | Fintech Operations | Strategy & Consultancy | ex Latam Airlines | ex Accenture.

What is Sebastian Munoz's email address?

Sebastian Munoz's email address is se****@****ail.com

What schools did Sebastian Munoz attend?

Sebastian Munoz attended Universidad Torcuato Di Tella, Universidad Técnica Federico Santa María, Universidad Adolfo Ibáñez, Latio |.

What are some of Sebastian Munoz's interests?

Sebastian Munoz has interest in Gestión Estratégica, Política Y Economía Sustentable, Revenue Management Y Ancillary Revenue, Desarrollo De Proyectos, Gestión De Innovación.

What skills is Sebastian Munoz known for?

Sebastian Munoz has skills like Microsoft Excel, Microsoft Office, Project Management, English, Microsoft Project, Trabajo En Equipo, Estrategia Empresarial, Marketing, Strategic Planning, Liderazgo De Equipos, Estrategia De Mercadotecnia, Ventas.

Who are Sebastian Munoz's colleagues?

Sebastian Munoz's colleagues are Jonatan Alexander Méndez, Michel Andrés Ospina Jaramillo, Julio Cesar Ovalle Lara, Ignacio Alarcón, Martin Perez, Armando Vera, Alan Hernandez.

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