**Looking for short-term projects and contracts across Victoria.**I’m an IT Technician with 10 years’ experience supporting, maintaining and upgrading infrastructure and user-operating environments for small-to-medium businesses. I’ve helped thousands of employees, executives and business owners do their jobs by working with them to understand what they do and what IT solutions will benefit them.I go beyond Band-Aid solutions, taking time to understand my client’s issues including their workflows and advising if the infrastructure is capable of completing tasks so they can improve their output and make their job easier.My hands-on, friendly and approachable work ethic means my clients don’t need to think about what their computers are doing, they can focus on their job. I see myself as a technical resource, doing everything from setting up network and server infrastructure to implementing secure file structures to configuring accounts on individual devices. If everyone in the business can do their job effectively and without frustration, then I’ve done my job. I’m looking to work for a company that values its employees and Information Communication Technology. If you’d like to work together, please reach out via LinkedIn. Technical Competencies:Cisco MerakiVMware ESXiStorageCraft Shadow Protect backupMicrosoft Windows server and desktop operating systems. Office 365Active Directory and ExchangeApple OS XServer, desktop and laptop hardware - Troubleshooting, maintenance and upgradeiOS(iPhone) and Android setup and support. General TCP/IP networkingMicrosoft Office suite - licensing and supportNew employee induction and setupInfrastructure planning and deploymentDisk Imaging Printing equipment deployment and setupClient communications