Sales Associate
Current• Handled front-end cash/credit transactions with customers using Vista software and was Point of Contact for hundreds of customers daily, including vendors• Upsold special event products, food and beverages which was prioritized with every transaction • Adapted to the acquisition of the former company and explained changes to the process for each customer• Worked in a fast paced environment with a team to serve all guests efficiently• Responsible for working large events serving food/drinks and ensuring all guests are satisfied• Provided a track record of friendly customer service and upselling shown by multiple Mystery/Secret Shopper reports• Grew within the company and was promoted 3 separate times