Over 17 years’ experience in Web & Systems Administration, CDN & Cloud Administration, Networking and Technical Support.Presently associated with CCS Technologies, Cochin, Kerala as Team Lead – IT Infrastructure.Experienced in Managing AWS Cloud platform.Experienced in Administration of web portals in cloud servers, handling Content Delivery Management, carrying out DNS and domain configuration of the portals.Proficient in extending high-end technical support on AEM Systems and Windows Servers. Planning Infrastructure for Cloud hosting, DNS Planning and CDN Configurations.

Websites worked on:http://www.manoramaonline.comhttp://www.manoramanews.comhttp://www.m4marry.comhttp://www.helloaddress.comhttp://www.manoramaweekly.inhttp://www.radiomango.inhttp://the-week.comhttp://theman.co.in

Mapping client's requirements & architecting customized solutions to suit their requirements.Coordinating project management; responsible for monitoring on-site activities and final execution of projects within the time and cost parameters.Configuring Modems, Router Connectivity and Servers.Designing network layouts & managing the installation and configuration of systems.Monitoring performance reports as a measure of preventive maintenance.Technical Support / TroubleshootingAssisting in the design and implementation of the network troubleshooting server network problems and conflicts. Suggesting improvements in the operations and processes to make the system full proof.Troubleshooting & repairing work of wire line, wireless and data communications.Rendering technical support / training to clients for resolving critical technical issues.Identifying performances bottlenecks and taking the adequate measures to rectify faults.

Managing Microsoft based network of 10 systems.Handling web hosting and uploading of content on website.Providing support to customers on software installation and configuration.Troubleshooting issues relating to system performance, configuration and installation.Reporting bugs, reproducing them for rectifying glitches and ensuring smooth running of operations.Assembling computers and troubleshooting issues relating to hardware.Assisting in data transfer and database management.