The United Nations Office of Information and Communications Technology (OICT) is responsible for defining strategic direction for ICT to the Secretariat as well as reporting on issues relating to all ICT-related activities, resource management, standards, security, architecture, policies, and guidance.My responsibilities:•Project management (planning, build-up, implementation, and closeout)•Support of the development and implementation of international security work and… Show more The United Nations Office of Information and Communications Technology (OICT) is responsible for defining strategic direction for ICT to the Secretariat as well as reporting on issues relating to all ICT-related activities, resource management, standards, security, architecture, policies, and guidance.My responsibilities:•Project management (planning, build-up, implementation, and closeout)•Support of the development and implementation of international security work and approaches for OICT services and systems•Partnership building with internal and external entities locally and globally Show less

In this most recent role I was part of the project management team coordinating implementations of the Volkswagen Group Retail Portal (GRP) for NSOs, importers, and dealers throughout the Volkswagen Group's international network. I also co-Led the rollout of the Service Portlet Portal for the Volkswagen Group AG across European importers.List of My Key Accomplishments Included:• Led implementations for over 50 National Sales Organizations, importers, and dealers throughout Europe… Show more In this most recent role I was part of the project management team coordinating implementations of the Volkswagen Group Retail Portal (GRP) for NSOs, importers, and dealers throughout the Volkswagen Group's international network. I also co-Led the rollout of the Service Portlet Portal for the Volkswagen Group AG across European importers.List of My Key Accomplishments Included:• Led implementations for over 50 National Sales Organizations, importers, and dealers throughout Europe, Latin America and Asia • Drafted project plans, including schedules, metrics and performance measures.• Identified the need for the new platform and assisted the users in formulating their requirements.• Provided expert advice on system analysis and design.• Drafted training materials and detailed technical presentations. • Trained key users and implemented Train the Trainer (TtT) approach Show less

As representative of the University of Applied Sciences (UAS7) office for Latin America , I fostered collaborations between UAS7 Alliance and partners in the education, public and private sectors in Latin America. Some of my core contributions included:•Developed the partnership strategy for the alliance including the main deliverables and timelines. •Identified the potential academia and private sector partners to support the implementation of the strategy.•Organized workshops with… Show more As representative of the University of Applied Sciences (UAS7) office for Latin America , I fostered collaborations between UAS7 Alliance and partners in the education, public and private sectors in Latin America. Some of my core contributions included:•Developed the partnership strategy for the alliance including the main deliverables and timelines. •Identified the potential academia and private sector partners to support the implementation of the strategy.•Organized workshops with the different partners who expressed interest in the alliance. •Represented the UAS7 Alliance at business fairs across Latin America.•Participated in the recruitment of the alliance interns (defined the job descriptions, organized interview panels, etc.) Show less

As project implementation consultant of the new CRM System “BRAVOS” as the official dealership management system for Volkswagen in Brazil, I take pride in being ranked as best consultant by customer satisfaction survey for this project. List of my Key Accomplishments included:•Developed and implemented project management phases (kickoff, training, and follow up) in automotive dealerships.•Monitored sales and aftersales programs. •Counseled and coached managers and teams involved in… Show more As project implementation consultant of the new CRM System “BRAVOS” as the official dealership management system for Volkswagen in Brazil, I take pride in being ranked as best consultant by customer satisfaction survey for this project. List of my Key Accomplishments included:•Developed and implemented project management phases (kickoff, training, and follow up) in automotive dealerships.•Monitored sales and aftersales programs. •Counseled and coached managers and teams involved in car dealerships on sales and aftersales. •Coordinated the data migration from different sources into single repository with the different technical teams•Trained key users and implemented a change management structure for automobile dealerships. Show less

I collaborated with colleagues, partners, and client teams on rollout tasks by providing support to a range of project deliverables for multiple clients throughout Germany. Some of my core contributions Included:•Optimized and redesigned the business processes of the financial accounting within the scope of the electronic account statement and payment advice processing.•System implementation including customizing in the SAP FI environment•Established the testing scenarios and… Show more I collaborated with colleagues, partners, and client teams on rollout tasks by providing support to a range of project deliverables for multiple clients throughout Germany. Some of my core contributions Included:•Optimized and redesigned the business processes of the financial accounting within the scope of the electronic account statement and payment advice processing.•System implementation including customizing in the SAP FI environment•Established the testing scenarios and documentation•Improved training processes related to strategic business cases achieving optimal customer satisfaction ratings•Developed all the user training materials with the support of the finance department. Show less

I Co-coordinated business management analysis, training programs and advice to Volkswagen Latin Americas 27 Markets. Some of my key performances included:•Advised and supported Importers, Manufacturers and VW Latin American Regional offices in day-to-day after-sales business, clarification of technical issues related to Volkswagen service platforms •Managed the reporting, and communication between Volkswagen’s regional office in Puebla (Mexico) and VW Headquarters Aftersales Market… Show more I Co-coordinated business management analysis, training programs and advice to Volkswagen Latin Americas 27 Markets. Some of my key performances included:•Advised and supported Importers, Manufacturers and VW Latin American Regional offices in day-to-day after-sales business, clarification of technical issues related to Volkswagen service platforms •Managed the reporting, and communication between Volkswagen’s regional office in Puebla (Mexico) and VW Headquarters Aftersales Market Operations in Wolfsburg (Germany). •Developed best practices for aftersales of Porsche Holding Colombia, by analyzing if aftersales service processes and customer satisfaction survey. •Led rollout of service diagnostics (ODIS) information systems•Develop SWOT analysis for Latin American Markets•Completed training as a Volkswagen Service Trainer (Non-technical) Show less

As intern I was in charge of the coordination, edition and project management of the Spanish team and version of the information portal on the private European financial sector. "www.monetos.eu".

Starting as a Teacher and later achieving the position as main representative of the German-Argentinian Foundation INFORED, I accomplished and performed some of the following key activities:• Project management and coordination of internships in Córdoba (Argentina) for European interns of the company „Praktikumsvermittlung.de”. 
 • Development and implementation of learning materials for Spanish courses (basic to proficient). 
• Developed Intercultural trainings for foreign interns… Show more Starting as a Teacher and later achieving the position as main representative of the German-Argentinian Foundation INFORED, I accomplished and performed some of the following key activities:• Project management and coordination of internships in Córdoba (Argentina) for European interns of the company „Praktikumsvermittlung.de”. 
 • Development and implementation of learning materials for Spanish courses (basic to proficient). 
• Developed Intercultural trainings for foreign interns in Argentina. 
• Coordinated event management activities. Show less