Sebastian Apfel Email & Phone Number

Germany

Frankfurt, Hesse, Germany

Led a cross-functional team (team leads and OEMs) to improve installation quality, reduce reworks of solar installations, and enhance operational efficiency across teams (Partner Account Management, Training & Quality, Technical Planning).

Frankfurt, Hessen, Deutschland

Consistently achieved <1.8% monthly vehicle churn, exceeding targets across 2 countries (Austria, Switzerland) and 8,000 devices. Successfully implemented and scaled vehicle retention processes across 3 countries (Austria, Switzerland, Finland).Spearheaded the implementation of processes to enforce regulatory compliance in a Request-for-Proposal market (Vienna), minimizing risks and ensuring adherence to local regulations.Generated a surplus of 200,000 EUR in revenue through the sale of 10,000 phased-out devices to Bird partners and B2C distributors.Managed and coached one direct report over a 6-month period.

Frankfurt Am Main, Hesse, Germany

Successfully onboarded and coached two new Engagement Managers, providing them with comprehensive training and support to excel in their roles.Assumed ownership of vehicle insurance in Germany (involving 30,000 e-scooters), directly liaising with stakeholders, resolving daily operational issues, forecasting and initiating new license plate orders, and managing the allocation and stock of license plates to fleet partners.Executed projects including the management of damaged vehicle backlog reduction sprints, overseeing the winter hibernation of 8,000 e-scooters, and facilitating the wind-down of 8 cities and 10 partner accounts.

Frankfurt, Hesse, Germany

Successfully managed 23 fleet partner accounts across 11 German cities with 6,000 e-scooters, executing 8% month-over-month ramp-up targets.Served as a dedicated business coach, analyzing fleet metrics to deliver actionable insights and process improvements and troubleshooting fleet partner issues.Boosted revenue per fleet-partner by consistently achieving a >60% rideable vehicle state through strategic vehicle allocation, termination recommendations, and successful execution of performance-driven strategies.Represented Bird at local events (launches, promotions, safety training).

Paris Area, France

Evaluated and initiated partnerships that led to an integration with Vulog`s AiMA (Artificial Intelligence Mobility Applied) platform.Coordinated and facilitated client workshops (topics: multi-modality, operations, predictive demand).Mentored two groups of MBA students (ESCP Business School) for three months; formulated a duplicatable go-to-market strategy for shared mobility services in Europe.Developed best-practice action lists for marketing, operations, partnerships and monitoring of car, scooter and moped-sharing services.

Paris, Ile-De-France, France

Assisted in the development of business cases for shared-mobility services.Maintained a metric-based benchmark of shared mobility operators to identify their needs, plan workshops and develop consulting offers.Assisted in the development of white papers on the shared mobility industry together with the Communications and Marketing department.

Graz, Styria, Austria

Responsible for market analysis focusing on the global automotive, logistics, and new mobility industry to shape company’s strategic direction.Supported the formulation of a partnership agreement with a city to pilot an ‘on-demand’ mobility service.Assisted in the development of potential business models within the last-mile parcel delivery industry.Conducted market research on the Distributed Ledger Technology / Blockchain industry and prepared suitable-use-cases and potential applications.Coordinated and facilitated cross-functional workshops focusing on alignment and prioritization of work streams with executive leadership.Assisted in the development of documents and presentation material for Management Board meetings.

Graz, Styria, Austria

Developed a viability ranking of large cities around the globe relative to the adoption of autonomous mobility services. Created sales and revenue forecasts and assisted in the development of a proposal for partnership.Analyzed OEM plant capacities and production to facilitate potential new contract manufacturing propositions.Conducted analysis to improve efficiency of the company’s commuter shuttle and piloted ‘on-demand’ service model to gain an understanding of the marketability of on-demand mobility services.

Master Of Science (Msc), Entrepreneurship And Innovation

Master’s thesis: “The Speakeasy”, a business plan for a membership-based platform that combines live performances, a café/bar and retail.

Ba (Hons), Global Business Management & Financial Management

Bachelor thesis: “How did the capital structure of Detroit’s ‘Big Three’ impact their financial security throughout the financial crisis?”

International Baccalaureate

Subjects: German Higher level (HL) (1st language), English HL (2nd language), Economics HL, Mathematics Standard level (SL), History SL