Sebastian Schmidt Email and Phone Number

Responsible for all sales, customer service and product pricing for national and international accounts in three departments: • Pricing- International partner account management, including full RFP processes and contract negotiations primarily for North America, Europe and LATAM.• Internal sales- direct sales and customer service to private individual clients • External sales- direct sales and account management for key customers and accounts• 5.2% CAGR in sales over 3 year… Show more Responsible for all sales, customer service and product pricing for national and international accounts in three departments: • Pricing- International partner account management, including full RFP processes and contract negotiations primarily for North America, Europe and LATAM.• Internal sales- direct sales and customer service to private individual clients • External sales- direct sales and account management for key customers and accounts• 5.2% CAGR in sales over 3 year period with an increase in margin of 5pp over the same period while industry growth is estimated at 2% CAGR with 3pp decrease in margin • 16% growth in number of accounts, decreasing concentration risk for the company • Successful implementation of key initiatives in the department (e.g. a variable pay redesign and ISO9000 certification) Show less

New account acquisition, account management for existing key customers and direct sales • Acquisition of single largest contract for the company since 1998 for services provided to the Mexican Foreign Ministry over a 2 year period • Significantly developed client base, and company profile geographically (with focus on Guadalajara)

Grow and maintain relationships with Human Resources and Procurement departments in large corporate accounts by partnering with them to develop tailored and cost-effective solutions for their National and International Relocation needs.

Manage and Coordinate all sales leads for Local, Intrastate and Interstate Moves either securing meetings or booking over the phone. Develop weekly and monthly sales reports to set goals and review effectiveness of sales team as a whole.

Support for international businesses in launching operations in Mexico focused on due diligence research and customer service for initial project launch- Sample projects:• Full support of a British fast food chain’s entrance into Mexican market • Advisory of American investment firm for entrance into Mexican market via local distributor

Responsible for customer account management and coordination of all required services in their international relocation

Managed various projects for the clients of INCO