Sebastian Horacio Olmo Email and Phone Number
Sebastian Horacio Olmo personal email
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UXUI Design| User Research | Scrum | Agile | Product Manager | Learning Experience Designer | Product Owner | Product DesignerI am available to work abroad. I have a valid European passport.Marketing Professional with experience in design of communication strategies and campaigns, Trade Marketing, Customer service and development of new business.Management and coordination of work with digital, creative, media agencies and strong capacity for teamwork and interpersonal relationships. Experience in coordination of work teams in charge. I have the ability and flexibility to integrate into changing, dynamic environments, ability to establish strong relationships with external and internal partners / clients and clear results orientation and compliance with quality standards and processes. I was in charge of developing communication, training and loyalty programs for sales teams throughout Argentina. I have developed projects in collaboration with Microsoft Argentina to support these programs.I have been recognized by Direct and Interactive Marketing associations in Argentina and Latin America.
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Product DesignerArcaBuenos Aires Province, Argentina
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Ux ResearcherArca Sep 2021 - PresentBuenos Aires
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Tutor De Estudiantes - Curso Diseño Uxui Avanzado E Inicial.Coderhouse Oct 2020 - Jul 2022Buenos Aires Y AlrededoresCurso de diseño UI/UX inicial y avanzado.Asisto al docente durante el dictado de la clase.Realizo correcciones en los desafíos brindando feedback para su aprobación.Acompaño a los estudiantes durante su cursada y me encargo de resolver dudas para el correcto aprendizaje. -
Learning Experience DesignerTelecentro Mar 2021 - Aug 2021Buenos AiresDiseñador de experiencias de aprendizajes virtuales. Implementación de la plataforma Moodle, modificación de la UI con foco en la experiencia de los usuarios finales.Diseño de contenidos y exámenes mediante el uso de plataformas de aprendizaje interactivas.Armado de comunicaciones para la plataforma Whatsapp y e-mail marketing.ABM de contenidos en la intranet del front de atención y centro de ayuda en la web telecentro.com.ar -
E-Commerce & Marketing Senior AnalystElida Aug 2020 - Mar 2021Buenos Aires• Administración del portal de ecommerce e-elida.com y medición de resultados de conversión.• Armado de promociones, novedades y lanzamientos, trabajando en forma conjunta con el área de social media.• Supervisión del flujo completo de pedidos para asegurar entregas en tiempo y forma. Análisis de desvíos y acciones de mejora.• Manejo de resultados de Google Analytics. Medición de kpi de Customer Experience, NPS, etc.
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Product Manager - Marketing B2C PrepaidTelecom Personal Argentina Dec 2016 - Dec 2019Buenos Aires CityB2C Strategic Segment - PREPAID Mobile Service• Analysis of the segment's products, their level of use and operation.• Definition of action plans to improve and boost the achievement of the product objectives according to the marketing plan.• Definition and Brief of ATL communication for the products of the segment.• Generation of materials for points of sale, BTL and RRSS actions to boost the product.• Interaction with the Commercial Department at national level. Follow up and ensure compliance with the sales objectives of the marketing channels.• Monitoring of kpis and indicators of Market share, Revenue Share, NPS. -
Learning Experience Manager - Trade MarketingTelecom Personal Argentina Jun 2015 - Nov 2016Buenos Aires CityImplementation of the face-to-face training model in 600 points of sale of the Telecom Personal marketing channel.• Launch of new products, services and mobile phones. Coordination with manufacturers and managers of the Commercial and Marketing Department.• Training of the commercial force in soft skills and sales techniques through the dictation of face-to-face.• Monitoring of kpis and management indicators.• Team of 16 resources in charge.
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Product Owner - Trade Marketing ManagerTelecom Personal Jul 2010 - Jun 2015Buenos Aires CityResponsible for the Communication, Training and Loyalty Program designed for the sales force.• Introduction of relationship marketing techniques to the sales force. • Expertise in the following digital platforms: Web, SMS, email, direct marketing. • Launch of services and new products, such as mobile devices. • Monitoring performance indicators, such as KPIs. • Administration of annual budget, suppliers, merchandising, incentives, logistics and distribution. • In charge of dealing with Marketing and Advertising agencies.
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Commercial Training AnalystTelecom Personal Argentina Aug 2008 - Jul 2010Buenos Aires City• Responsible for Image and Internal Communication for the Direct Channel of the Commercial Management. • Contents Coordinator for the Communication, Training and Loyalty Program, Indirect Channel.• Creation of contents for e-learning platform.• Teaching face-to-face training courses.
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Corporate Accounts ExecutiveTelecom Personal Argentina Jun 2007 - Jul 2008Buenos Aires City• In charge of client portfolio. Sales of new products, value added services. Client retention and customer loyalty.
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Customer Service RepresentativeTelecom Personal Argentina Dec 2005 - Jun 2007Buenos Aires CityPersonalized Customer Service representative.• Sales and postsales.
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Shift ManagerTsil.Sa (Munchi´S - Perez Companc) Nov 2003 - Jun 2005Great Buenos Aires• Shift Manager. Operation of cash register. Fulfillment of administrative duties. Inventory, invoicing, delivery notes. Staff management, monitoring 12 employees.
Sebastian Horacio Olmo Skills
Sebastian Horacio Olmo Education Details
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Marketing -
Service Design -
Product Management -
Fundación De Altos Estudios En Ciencias ComercialesMarketing -
Escuela DavinciCertificate Of Higher Education In Multimedial Desing
Frequently Asked Questions about Sebastian Horacio Olmo
What company does Sebastian Horacio Olmo work for?
Sebastian Horacio Olmo works for Arca
What is Sebastian Horacio Olmo's role at the current company?
Sebastian Horacio Olmo's current role is Product Designer.
What is Sebastian Horacio Olmo's email address?
Sebastian Horacio Olmo's email address is se****@****ail.com
What schools did Sebastian Horacio Olmo attend?
Sebastian Horacio Olmo attended Universidad De La Marina Mercante, Universidad Nacional De La Plata, Centro De E-Learning Utn Frba, Fundación De Altos Estudios En Ciencias Comerciales, Escuela Davinci.
What skills is Sebastian Horacio Olmo known for?
Sebastian Horacio Olmo has skills like Liderazgo De Equipos, Telecomunicaciones, Estrategia Empresarial, Spanish, Team Leadership, Telecommunications, English, Business Strategy, Marketing Strategy, Negotiation, Online Advertising, Marketing Digital.
Who are Sebastian Horacio Olmo's colleagues?
Sebastian Horacio Olmo's colleagues are Karina Mabel Vagues, Esteban Alvarez, Ximena Duro, Diego Tages, Luciano D. R., Augusto Bosani, Ana Garrell.
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