Plataforma de monitorización automatizada de canales digitales que permite medir y mejorar la experiencia de usuarios en tiempo real con un cliente incógnito navegando 24/7, generando alertas proactivas y un predictor de NPS.

Leading the expansion and growth plan for the retailer Granalia in Madrid as master franchisee, including on street and online stores. Granalia - https://granalia.com/ - is committed to sustainability, waste reduction and a better care for consumers through healthier habits and high-quality bulk food.

Supporting companies, investors, and tech scaleups in their internationalization journey, providing business advise, market research and prospecting, landing, commercial strategy, business and marketing plans, networking and growth in Europe and Latam. Organization of business trips and tech tours for both institutional and executive delegations, trade fairs and congresses participation in Europe and Chile. Tech startup scouting for VC´s, CVC, BBAA and family offices.

European Network CoordinatorResponsible for orchestrating the efforts of ProChile´s European network, comprising teams at 14 offices in 12 markets. Functions included the yearly and long-term business plan and budget evaluation, strategy definition and execution involving events, congresses, fairs, communications, and marketing campaigns carried by each market.Director of the Trade Commission of Chile in Spain - Trade and Investment Commissioner Reports to the International Director and CEO. Direct supervision over a team of 3 professionals, responsible for the strategy and budget definition and execution in the Spanish and Portuguese markets, with an intensive schedule of activities, events, campaigns and participation in several international exhibitions and congresses.Main Responsibilities• Country´s exports and Tourism Promotion; foreign direct investment (FDI) attraction in Spain and Portugal,• B2B networking and matchmaking with key decision makers and stakeholders across different industries in both public and private sectors to continuously identify new business/investment opportunities.• Organize multiple promotion and marketing events such as seminars and workshops; P.O.S. campaigns; brand launches and social media campaigns.• Responsible for the country pavilion and participation at several International Fairs such as Smart City Expo, Mobile World Congress, Web Summit, South Summit, Fruit Attraction, Seafood Expo Global, Alimentaria, Conxemar, FTalks, among others.• Country´s spokesman for all media relations and interviews, press conferences and campaigns in Spain.• Market and industry analysis and economic reports.• Other responsibilities include to support the resolution of commercial disputes, non-tariff barriers, liaising with local authorities; anticipate and report on changes in local regulation; visiting specialized international fairs looking for new business opportunities, trends, benchmark, innovation, and best practices.

Reports to the Global Commercial Director and CEOResponsible for the design and implementation of the commercial strategy for the European market.• Responsible for the group`s landing in Europe, opening and setup of the first European office, based in Barcelona, Spain.• Definition of geographical region, market research and strategy design for the short, mid and long-term growth and positioning of the company within the region.• Constitution of legal entity in Spain, office selection, setup and opening.• Conducting all commercial activities for the company including lead generation, B2B meetings to introduce the company and technology to potential clients, influencers and key stakeholders.• Project evaluation and deal negotiation for each project in the region.• Company´s spokesman, for all media relations and interviews in Europe.• Company´s representation at large international real estate exhibitions with corporate stand (Mipim, Expo Real).• Participating at international real estate and hospitality exhibitions as delegate for networking including IHIF, MR&H Forum, SIMA, BMP, Smart City, ITB, iWater, among others.• Speaker at several conferences to promote the company´s value proposition to real estate sector.• Liaise with public authorities regarding regulatory process in each country and at local level in each region.

Reports to the International Director and European Manager.Responsible for: Export and Tourism Promotion; foreign direct investment (FDI) attraction to Chile; in Russia, Ukraine and Kazakhstan. Building and managing long term relations with key decision makers at importing, logistics and retail companies, tour operators and investors; identifying new business opportunities. Generating business meeting agendas between Chilean exporters and Russian buyers (matchmaking).Organizing, coordinating and executing multiple promotion and marketing events such as Chile´s presence at International Food, Beverages and Tourism Exhibitions and Fairs; Flavors of Chile; Chilean Wine Tours; Seminars and Workshops; POS Campaigns; Patagonia Mussel Brand Launch & Campaign; Managing relationships and communications with different relevant Media and Press Generation of market information and economic reports Main Achievements • Contribute to the growth of exports from Chile to Russia by 105% between 2010 and 2013; 54% 2012/2013 • To support market diversification; 60 new companies exporting to the market between 2010 and 2013; 21% increase,• Increase of 140% in the number of Russian tourists entering Chile between 2010 and 2013, • Improved country positioning among the entire distribution chain, improved knowledge of the exportable offer of Chile in Russian regions and foodservice industry • Strong growth in retail direct imports• Export growth in high value-added products such as wine, pisco, olive oil, blueberries, mineral water, snacks, flowers, among others, • First Russian TV channel to visit Chile, recording a series of 7 "Tourism in Chile" chapters; broadcasted in open TV• Coordination of more than 250 business agendas between exporters and buyers, implying over 1000 B2B meetings; with a market value of US$ 500,000 • Over 30 publications including reports and interviews in print media, online, radio and TV; in Russia and Chile.

Senior Account ExecutiveReports to the Branch Manager and Regional Manager•Responsible for managing a customer portfolio, consisting of around 80 companies from various areas such as agribusiness, agricultural producers and exporters, seafood, wineries, universities, colleges, service, retail, health, among others; including managing relationships with customers and to visit their facilities at least twice a year.•Assessment of financial statements, presentation to the risk committee of over 250 proposals for funding, including export credit, leases, leaseback, factoring, infrastructure investment, mortgage, commercial loans, purchase of agricultural land, among others. •Negotiating financing terms with clients and the Bank, including currency terms, rates, margins and payment, according to the financial capacity of the firm, nature of each credit and Bank policies. Financial advice on investment opportunities, both in short and long-terms, in dollars, Euros, pesos and UF, fleet and property insurance, financial derivatives, among others.•Coordinating with multiple internal suppliers such as agro-economic assessments and reports, real estate areas, IT, insurance, Chief Risk Analyst, business management, operations and management control.Main achievements•Exceeded performance targets per quarter despite strong competition in a mature market through building effective customer relationships, deep industry knowledge and providing faster response to customer needs •Appointed and effectively managed the branch and a team of 6 executives in the absence of the Branch Manager.•Achieved recognition as Best Executive of the Northern Region on several occasions according to performance metrics such as portfolio growth, quality service, analytical skills, quality of presentation to the risk committee, bad debt, commitment and motivation.

National bank, located among the four largest Banking groups in Chile, with broad coverage throughout the country.Account Executive, SME Reports to the Branch Manager, Regional Manager and National SME Manager.Responsibilities•Undertook the trainee program in 2003 in Santiago•Managed and grew SME’s portfolio clients of La Serena and Coquimbo with approximately 200 clients acting as KAM, with responsibilities being similar to those above.•Participated in the Branch´s annual budget setting for commercial targets.Main achievements•Recognized and rewarded by Regional and National Management as Top executive in the segment in 2004.•Exceeded commercial targets and Quality Service standards metrics every year•Granted the Quality Service Award (voted by customers), for excellence in interpersonal relationships with both internal and external customers.

Family owned business, serves mining operations in the supply and distribution of fuel, oil, water and human resources/ Export Start Up