As a Global Account Manager I focus exclusively on one single strategic account and orchestrate the vision, direction and efforts of a global account executive team. Together, we execute high-impact multi-year strategies that solve complex customer business challenges, deliver a differentiated customer experience, and shape the business context of tomorrow. Industry focus: Life Sciences / Banking

As an Enterprise Customer Success Partner (ECSP), I proactively and continuously engage with global hybrid customers at the enterprise level to drive ERP transformation, value realization, positive business outcomes, solution adoption and commercial growth via renewals. As a trusted advisor, I focus on delivering the intelligent Enterprise by engaging with customer executives, furthermore ensuring that solution area leaders are aligned with the right SAP expertise to support each stage of the… Show more As an Enterprise Customer Success Partner (ECSP), I proactively and continuously engage with global hybrid customers at the enterprise level to drive ERP transformation, value realization, positive business outcomes, solution adoption and commercial growth via renewals. As a trusted advisor, I focus on delivering the intelligent Enterprise by engaging with customer executives, furthermore ensuring that solution area leaders are aligned with the right SAP expertise to support each stage of the customer’s transformation. As the ECSP business-lead for the Swiss market unit I lead several key transformation initiatives to grow the footprint of this growing practice. Industry focus: Life Sciences, Chemicals, Consumer Products & Retail Show less

Part of a global cross-functional team in charge of establishing a new L1 organization to support SAP´s overarching cloud-first transformation. My particular focus was the development of the “Customer Success Executive / Enterprise Customer Success Partner” role, which engages with hybrid, multi-cloud accounts and assures that SAP´s customers achieve maximum business outcomes from all of their SAP investments. I left this role to become the first ECSP in the Swiss market unit and establish this… Show more Part of a global cross-functional team in charge of establishing a new L1 organization to support SAP´s overarching cloud-first transformation. My particular focus was the development of the “Customer Success Executive / Enterprise Customer Success Partner” role, which engages with hybrid, multi-cloud accounts and assures that SAP´s customers achieve maximum business outcomes from all of their SAP investments. I left this role to become the first ECSP in the Swiss market unit and establish this new practice. Show less

The IMPACT Program is a global rotational program sponsored by the Office of the CEO that is comprised of three rotations across the business and the globe.- Rotation #3 Walldorf (Germany): Deputy Chief of Staff - Office of the Executive Board Member - Global Customer Operations (Europe, Middle-East, Africa and Greater China)- Rotation #2 Melbourne (Australia): ANZ Industry Value Engineering (Global Customer Operations)- Rotation #1 Walldorf (Germany): Transformational HR… Show more The IMPACT Program is a global rotational program sponsored by the Office of the CEO that is comprised of three rotations across the business and the globe.- Rotation #3 Walldorf (Germany): Deputy Chief of Staff - Office of the Executive Board Member - Global Customer Operations (Europe, Middle-East, Africa and Greater China)- Rotation #2 Melbourne (Australia): ANZ Industry Value Engineering (Global Customer Operations)- Rotation #1 Walldorf (Germany): Transformational HR Leadership - SAP Hybris (Cloud Business Group) Show less

MBA capstone project to drive digital innovation in BMW's after-sales strategy

Heading the Sales Administration & Supply Chain Practice across all Sectors in the German speaking part of Switzerland

- Active business development and acquisition of new clients- Assessing and responding to clients or assignments- Consulting clients on most efficient and suitable recruitment methods, procedures or strategies- Preparing role profiles in partnership with Managing Directors, Line Managers or HR- Contract management and negotiations of preferred supplier’s agreements- Client relationship management- Candidate assessment, interviews and evaluation, testing hard and soft… Show more - Active business development and acquisition of new clients- Assessing and responding to clients or assignments- Consulting clients on most efficient and suitable recruitment methods, procedures or strategies- Preparing role profiles in partnership with Managing Directors, Line Managers or HR- Contract management and negotiations of preferred supplier’s agreements- Client relationship management- Candidate assessment, interviews and evaluation, testing hard and soft skills- Temporary and permanent placements- Forecasting responsibility- Involvement in developing and acquiring new talent- Involvement in developing the offices medium and long-term goals Show less

- Strategic planning and advice- Financial modelling- Businness planning- Deal structuring & valuation modelling- Budgeting, forecasting and investment planning- Creation of cognitive organizational approach and analytical management culture- Development & implementation of enterprise wide business intelligence tool- Market Intelligence