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Sebastian Twaróg Email & Phone Number

Customer Service Specialist at Inprogress
Location: Cavtat, Dubrovnik-Neretva, Croatia 13 work roles
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Current company
Role
Customer Service Specialist
Location
Cavtat, Dubrovnik-Neretva, Croatia
Company size

Who is Sebastian Twaróg? Overview

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Quick answer

Sebastian Twaróg is listed as Customer Service Specialist at Inprogress, a company with 222 employees, based in Cavtat, Dubrovnik-Neretva, Croatia. AeroLeads shows a matched LinkedIn profile for Sebastian Twaróg.

Sebastian Twaróg previously worked as Cabin Crew (Junior) at Ryanair Sun S.A. and Cabin Crew (Junior New) at Ryanair Sun S.A..

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Email format at Inprogress

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Inprogress

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Profile bio

About Sebastian Twaróg

8 years of overall professional experience 4.5 years of experience in quality systems 3.5 years of experience in different finance areas (AR, GL, Reporting, O2C, OCA, Audit) 3 years of experience in logistics (operations, claims, freight audit, cooperation with chambers of commerce) 2 years of experience as the Quality Lead1.5 years of experience as the Chairman of Change Advisory Board (Global Claims Process) 1 year of experience in general office administration Certified: LSS Green Belt, ISO 9001:2015 Internal QMS Auditor, Professional Scrum Master (PSM I), Machine Learning Model Training & Deployment Crash Course, Microsoft Certified: Data Analyst Associate with Power BI, Customer Experience Revolution Program, Customer Experience Certification

Current workplace

Sebastian Twaróg's current company

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Inprogress
Inprogress
Customer Service Specialist
Kraków, PL
Website
Employees
222
AeroLeads page
13 roles · 12 years

Sebastian Twaróg work experience

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Customer Service Specialist

Kraków, PL

Cabin Crew (Junior)

Current

Cracow, Małopolskie, Poland

As a Cabin Crew I perform many activities, such as:Attendance of pre-flight briefings, where I receive information about flight details, emergency procedures, and any special instructions.Performance of pre-flight safety checks to ensure all emergency equipment, such as life jackets and oxygen masks, are in place and functioning properly.Conduction of.

May 2024 - Present

Cabin Crew (Junior New)

Croatia

As a Cabin Crew I perform many activities, such as:Attendance of pre-flight briefings, where I receive information about flight details, emergency procedures, and any special instructions.Performance of pre-flight safety checks to ensure all emergency equipment, such as life jackets and oxygen masks, are in place and functioning properly.Conduction of.

Mar 2024 - May 2024

Project Management Solutions Specialist

Krakow Metropolitan Area

Deliver high quality services using different project management tools and methodologies for projects in Operations, Legal and Strategy. Managing, maintaining and supporting different cross-functional activities in project management and business as usual. Scrum Master

Jun 2021 - Mar 2024

Chairman Of Change Advisory Board

Product Owner / Agile Frame Implementation of new processesSupervision of global claim rulesMonitoring claims system databaseArchitect and Owner of Power BI Global Report for ClaimsGlobal support in the claims processFull implementation of reporting system change and set up of new global reportDriving and participating in global projectsdatabase.

Dec 2019 - Jun 2021

Quality & Improvement Lead

Kraków, Woj. Małopolskie, Polska

Deliver high quality service to mainly internal customers and support of LCT’s core activitiesSecure that supply chain processes within the unit are followed and maintainedSecure and enhance work standards & SOPsSupport problem solving, improvement and development activitiesParticipate in Production Control System/ Lean Six Sigma/ 5S and other Operations.

Aug 2019 - Jun 2021

Alps Driver

Global

Meeting Boards supportKPI, PI, Process Improvement and audit supportALPS basic trainingsImprovements coordinationdatabase managementstandards and policies management

Feb 2019 - Jun 2021

Freight Audit & Control Analyst

Kraków, Woj. Małopolskie, Polska

daily freight controlimplementation of new systemsimplementation of an entire audit & control processreporting of key performance indicators of forwardersorganisation of logistic services and execution oftransport ordersdatabase managementexport documents managementstandards and policies management

May 2018 - Aug 2019

Otc Analyst

Kraków, woj. Małopolskie, Polska

  • Performance respective OTC monthly activities with adherence to written procedures (sub-ledger accounts reconciliation, preparing statements, perform collection related activities, issuing invoicesMy Collections.
  • Collaborative and effective managing of the relationship with the key stakeholders, both internal and external
  • Preparation of Collections Cash Collected and Collections Progress Reporting on weekly and monthly basis
  • Understanding of International Financial Reporting Standards
  • Leading creation of new Collections process
  • Preparing various reports and analysis
Jul 2017 - Feb 2018

Collections Analyst / Oca Coordinator

Kraków, woj. Małopolskie, Polska

As the Collections Analyst I am responsible for: Google standards certified Extensive knowledge and experience of work on various systems (Oracle, FIAS, ICS, gCases)Ensure compliance with Collections policies and procedures.Customer queries internal and externalSuspension ProcessReactivation ProcessOrder to Hold ProcessDunning ProcessAutomated Statements.

Aug 2015 - Jun 2017

Specialist In Registry And Accounting

Firma Timler

contact with international collaborators,  analyst of invoices correctness,  documents translation.

2014 - 2015 ~1 yr

Finance Analyst

Gold Partner Sp. Z O.O.

analyst of customers’ portfolio,  contact with customers,  forecast of customers’ income

Oct 2013 - Apr 2014

Deputy Manager

Southend Leisure And Tennis Centre

coordinate of time shifts,  daily cash reports,  security management.

Apr 2009 - Jul 2010
Team & coworkers

Colleagues at Inprogress

Other employees you can reach at ryanairsun.com. View company contacts for 222 employees →

FAQ

Frequently asked questions about Sebastian Twaróg

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What company does Sebastian Twaróg work for?

Sebastian Twaróg works for Inprogress.

What is Sebastian Twaróg's role at Inprogress?

Sebastian Twaróg is listed as Customer Service Specialist at Inprogress.

Where is Sebastian Twaróg based?

Sebastian Twaróg is based in Cavtat, Dubrovnik-Neretva, Croatia while working with Inprogress.

What companies has Sebastian Twaróg worked for?

Sebastian Twaróg has worked for Inprogress, Ryanair Sun S.A., Philip Morris International, Alfa Laval, and Accenture.

Who are Sebastian Twaróg's colleagues at Inprogress?

Sebastian Twaróg's colleagues at Inprogress include Mateusz Wrobel, Terezka Kantulaková, Anna Małek, Alan Śladewski, and Piotr Madej.

How can I contact Sebastian Twaróg?

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