With over 20 years of experience in sales, marketing, and customer relationship management, I am a seasoned leader who drives business growth and customer satisfaction in the logistics and supply chain industry. Currently, I am the VP of Business and Customer Experience at Anteraja, a fast-growing online platform that provides end-to-end logistics solutions for B2C, B2B, and B2B2C customers.In my previous roles, I have successfully led and delivered complex sales cycles, managed print services, document outsourcing services, and business process services for local, regional, and global markets, generating revenue of more than 20 million USD over the contract period. I have also established and mentored multi-disciplinary teams, both in-country and regionally, and developed and executed sales strategies that maximized opportunities and achieved sustained business growth. My goal is to leverage my expertise in CRM and document outsourcing, as well as my knowledge of digital transformation and RPA, AI, and cognitive technologies, to create memorable customer experiences and innovative solutions for Anteraja and its clients.