Sebastian Walker Email & Phone Number

Denver, Colorado, United States

As a Data Center Technician, I focus on delivering exceptional technical support by completing installations, testing, and troubleshooting hardware, software, and network issues within DataBank's infrastructure. I monitor data center systems, resolve technical alarms, and escalate complex issues to engineering teams when necessary. I ensure the security and operational efficiency of the facility by conducting physical security walkthroughs, managing access for customers and third-party vendors, and maintaining strict adherence to security protocols.Additionally, I assist in coordinating and supporting vendor maintenance activities, enforce DataBank's cabling standards, and ensure all systems are compliant with regulatory requirements. I collaborate with internal teams to support customer audits, facility expansions, and other technical projects, ensuring the data center is always operating at peak efficiency and meeting customer needs.

Aurora, Colorado, United States

As a Data Center Technician, I have extensive experience in managing critical data center infrastructure and ensuring operational efficiency. My expertise includes installing, configuring, and maintaining network equipment, including routers, switches, and cabling (CAT5, CAT6, and fiber optic). I specialized in structured cabling installation, ensuring optimal data transmission and connectivity within racks, cabinets, and cages.I provided hardware and software troubleshooting, addressing issues with network equipment, servers, and power systems. I’m skilled in diagnosing and resolving network connectivity problems, performing Remote Hands services, and conducting preventative maintenance to ensure uptime and reliability. My experience includes working with various operating systems and network protocols, including TCP/IP, as well as managing cross-connect installations and network circuit troubleshooting.

Denver, Colorado, United States

In this role, I managed network infrastructure, including the installation, configuration, and maintenance of network equipment, cabinets, and cages. This involved structured cabling installation (fiber optic and copper), ensuring optimal connectivity and organization within data centers. I provided comprehensive hardware and software troubleshooting, addressing issues related to routers, switches, servers, and network interfaces, as well as performing repairs and replacements as needed.I was responsible for gathering and analyzing network performance data, documenting findings, and presenting technical reports to customers to inform decision-making or suggest system improvements. Collaborating closely with customers, systems engineers, and management, I worked to resolve technical issues, optimize network performance, and ensure that service level agreements (SLAs) were met. Additionally, I supported project planning and implementation efforts by proposing solutions that aligned with customer requirements and industry best practices, ensuring the successful deployment of new technologies or upgrades.

115 Kent St, Blacksburg, Va 24060

This role focused on maintaining and developing information systems, including Windows domain administration, Linux server management, and LAN/WAN infrastructure. Key responsibilities include managing point-of-sale retail systems, maintaining websites, configuring hardware, and administering open-source software. The position also involves ensuring network security, troubleshooting system issues, and providing support to end users.Daily tasks include administering Microsoft Active Directory and working in a virtualized VMware environment. The role requires managing various servers, such as FreeBSD, UNIX, Ubuntu, and CentOS, as well as overseeing SIP Trunking, VoIP, and FreePBX phone systems. Monitoring network activity, maintaining security, and setting up servers like RDP, pfSense, and FreeNAS are also integral to this position.

401 Industrial Park Dr, Blacksburg Va 24060

As a Computer Technician, I provided comprehensive technical support and repair services to students, faculty, and staff at Virginia Tech. My responsibilities included performing warranty service and repairs on a wide range of devices, including Apple, Lenovo, Fujitsu, and Dell laptops and desktops. In addition to warranty work, I handled non-warranty repairs for various other manufacturers, such as ASUS and Toshiba.I developed expertise in diagnosing hardware and software issues, performing system upgrades, and conducting virus removal and data recovery. My technical skills also included proficiency in operating systems such as Windows, macOS, and Linux, enabling me to troubleshoot and resolve diverse technical challenges effectively. I was adept at working with diagnostic tools and software to ensure optimal device performance and customer satisfaction.

Blacksburg, Va

In this role, I was dedicated to delivering exceptional customer service, ensuring a positive experience for all customers. I consistently maintained a clean and well-organized sales floor, paying close attention to detail to create an inviting and professional environment. This position allowed me to develop strong interpersonal skills and a customer-centric approach, which were instrumental in advancing my career with Virginia Tech Services, Inc. It also provided me with a solid foundation in customer service, teamwork, and operational efficiency.

Virginia

I started Southwest Pins in December 2011. I work with outside designers and artist to bring their creations to life. I control all aspects of this small business including: supplier relationships, finances, website development and control, maintaining quality assurance, and customer satisfaction. Most of the business comes from face-to-face interactions but there is also an online presence that must be maintained.I created this company to help fund my tuition and living expenses. It has turned out to be a lot more than that for me. I have gained many positive experiences and exposure.

Blacksburg, Va

I was a volunteer radio disc jockey for the local college radio station - WUVT 90.7 FM. I was responsible for following all broadcasting regulations and rules. I donated three to four hours a week to this organization and gained many positive relationships from it. This position helped solidify my communications and presentations skills to a large population of people on a weekly basis.

• Responsible for handling money, checking balances, and making corrections as necessary.• Providing friendly, fast, and excellent customer service.• Developing and maintaining solid communication with team members and crew leaders.

Bit, Business Information Technology, 3.62 Overall Gpa

Activities and Societies: Business Horizons, WUVT The Department of Business Information Technology (BIT) offers an undergraduate major.

Advanced Diploma, General Studies

Activities and Societies: Baseball, cross-country, wrestling, and swimming.