Sebastien Doe Email & Phone Number

Châteauguay, Qc, Ca

Montreal, Canada Area

• Creating test plans for projects during their test cycle.• Testing software targeted for computers, smartphone and tablet in a black-box environment.• Testing websites functionality and compatibility on different browsers and platforms.• • Reporting all encountered defects during the test process while keeping all defects entries in the database up to date and regress all entries once they were fixed.• Communicating with all the stakeholders of the projects about the current status of the projects and the test coverage accomplished on a daily basis.

Montreal, Canada Area

• Assisting the Lead Tester on leading a QA Team and the test cycles of the projects.• Creating test plans and documentation for projects during their development life cycles.• Participating in weekly meetings with the production teams and other stakeholders of the projects to discuss test coverages, time estimates, risks while provide inputs on other matters.• Communicating with all the stakeholders of the projects about the current status of the projects and the test coverage accomplished by the QA team on a daily basis.• Managing the defect databases, vetting reported defects by the QA team and clients while prioritizing the defects priority on a user pain methodology.• Mentoring and train new QA Testers.• Testing video game software targeted for home console devices, computers, smartphone and tablet. in a gray-box environment.• Testing websites functionality and compatibility on different browsers, operating systems and platforms.• Reporting all encountered defects during the test process while keeping all defects entries in the databases up to date and regress all entries once they were fixed.• Creating scripts with AutoHotKey to perform automated tests for computer software.

Montreal, Canada Area

• Testing the functionality of software targeted for video game consoles and computers in a black-box environment.• Testing websites functionality and compatibility on different browsers and platforms.• Reporting all encountered defects during the test process while keeping all defects entries in the databases up to date and regress all entries once they were fixed.

Montreal, Canada Area

• Creating test plans and documentation for the project during its development life cycle.• Testing and validating new features in the updated iteration of the software on all platforms in a gray-box environment.• Testing the Xbox 360 version of the software for compatibility with Microsoft’s SmartGlass application for smartphone and tablet devices in a black-box environment.• Responsible of the project’s localization scope while coordinating the Localization team during its development life cycle.• Responsible of the Commentaries feature of the project. Integrating them in the level design, syncing the timestamps of the subtitles with the audio and correcting any defects related to the feature.• Writing the game design documents for all the new user interfaces that were added to the game.• Creating the electronic manual for the Wii U version of the software and updating the content of the physical instruction manual for the other versions.• Video editing of the ‘Making of Deus Ex’ documentary video included in the extras of the game.• Assisting the Marketing team with the capture of in-game screenshots and video footage for promotional usage during the project’s marketing campaign.• Managing the defect database, vetting reported defects by the QA team and clients, prioritizing the defects priority and assigning the reported defects to the designated developers.

Montreal, Canada Area

• Creating test plans and documentation during the course of the project’s early development cycle.• Supporting the production team in troubleshooting issues.• Testing and validating new features in a white-box environment.• Generating and testing the software builds functionality.• Reporting all encountered defects during the test process while keeping all defects entries in the database up to date and regress all entries once they were fixed.• Participating in weekly meetings with the production teams to discuss current status of the builds, test processes and coverages accomplished.

Montreal, Canada Area

• Creating test plans and documentation during the projects’ development life cycles.• Testing video game software targeted for home console devices, home computers or portable systems in a white-box environment.• Reporting all encountered defects during the test process while keeping all defects entries in the databases up to date and regress all entries once they were fixed.• Managing the defect databases, vetting reported defects by the QA team and clients, prioritizing the defects priority and assigning the reported defects to the designated developers.• Supporting the production teams in troubleshooting issues.• Mentoring and train new QA Testers.

Montreal, Canada Area

• Testing the functionality of software targeted for video game consoles and computers in a black-box environment.• Validating video game software compliance with the first parties’ standards .• Reporting all encountered defects during the test process while keeping all defect entries in the databases up to date and regress all entries once they were fixed.

Montreal, Canada Area

• Tests planning and creating test cases for both the streaming service and membership system of the website.• Testing the website functionality and compatibility on different hardware, operating systems and browsers.• Reporting all encountered defects during the test process while keeping all defects entries in the database up to date and regress all entries once they were fixed.

Montreal, Canada Area

• Address inbound customer service and technical support by assisting the customers with their inquiries.• Providing information to answer the customers’ questions, troubleshoot issues they encountered and resolve customers’ complaints.• Scheduling the technicians’ deployments to the customers’ residences.• Proceeding with customers’ payment and account updates.• Training and coaching the new staffs.

Région De Montréal, Canada

• Address inbound customer service and technical support by assisting the customers with their inquiries.• Providing information to answer the customers’ questions, troubleshoot issues they encountered and resolve customers’ complaints.• Scheduling the technicians’ deployments to the customers’ residences.• Proceeding with customers’ payment and account updates.• Training and coaching the new staffs.